Participants agree to be bound by these terms and conditions (the “Promotion Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at or form part of the Terms and Conditions.

The Promoter

1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter”).

Purchase Period
2. The Promotion will commence at 00:01 (BST) on 7th October 2020 and shall close at 23:59 (GMT) on 3rd November 2020 (the “Purchase Period”).

3. To be eligible to participate in the Promotion you must be a resident (aged 18+) of either the United Kingdom, Isle of Man, Channel Islands, or Republic of Ireland (“Individual Participant”) or a company registered in one of those same territories (“Company Participant”). For the avoidance of doubt, within these Terms the term “Participant” shall be taken to refer to both Individual Participants and Company Participants (and the applicable plural) unless stated otherwise.
4. Employees or agents of the Promoter that are involved in the operation of this Promotion are not eligible to participate in this Promotion. Sales staff at the Participating Retailers are eligible to participate so long as they have not received a staff discount on the Promotion Product.
5. Network providers, retailers, distributors, resellers and any person who purchases a Promotion Product (defined below) for resale or otherwise not as the user of the Promotion Product, may not participate in this Promotion and is specifically excluded as a Participant.

6. Participants who purchase a selected new (i.e. not refurbished, ex-display or second hand) Samsung A51 or A51 5G as detailed in Table 1 below (each a “Promotion Product”) from a Participating Retailer (as defined at Table 2) within the Purchase Period will be eligible to claim a free Harman Kardon Citation One Smart Speaker, model number HKCITAONEMKIIGRYEU (the “Reward”) subject to full compliance with these Promotion Terms and Conditions (“Promotion”).

Table 1 – Promotion Products and Corresponding Reward

Promotion Products and Corresponding Reward

Promotional Product



Samsung A51


Harman Kardon Citation One Smart Speaker -


Samsung A51 5G


Table 2 – Participating Retailers

Participating Retailers


Participating Retailer

United Kingdom, Isle of Man and Channel Islands

4COM Ltd

Adam Phones 


Amazon Business (sold & dispatched by Amazon only) 

AO Mobile 


Barclay Communications



BT Business

Carphone Warehouse 

Carphone Warehouse Business 

Cellular Solutions

Challenger Business Communications



Crystaline Communications Ltd 

Currys PC World 

Daisy (Daisy Comms, Daisy Connect, Rewards Mobile, 4G Upgrades, Voice Mobile)

Dixons Travel 



Excalibur Communications

Excell Network Solutions Ltd

Get Connected

Giff Gaff


ID Mobile 


In-Tech Mobiles Ltd

Jersey Telecom

JHL Communications

John Lewis 



Maintel Mobile

Manx Telecom



Mobile Phones Direct 

Nice Network Ltd


O2 Business 



Plan IT



Samsung Experience Store 

Samsung Kings Cross 

Samsung Shop Online 



Six Degrees 




Sure Ltd

Tekzone (Selfridges) 


The Smartphone Company 


Total Computer Networks




Virgin Mobile 




Welcomm Communications

Republic of Ireland and Northern Ireland

Alpha Communications 


Arnott’s (Expert) 

B4B telecoms

Brown Thomas (Expert) 

C&C Cellular 


Carphone Warehouse 

Carphone Warehouse Business 

Connections Limited 

Currys PC World 

DCB Group

DID Electrical 

Dixons Travel 

Egans Mobile Phone Store LTD 


Eolas Technologie

Electro City


Exertis Ireland 


Future Business Intercommunications

Harvey Norman 

Irish Mobile 

Irwins Ltd 

Kelco Communications 

Kerry Phone Group 

King Communications 


PG Communications 

Phones Made Easy 

Power City 

Electro City

Samsung Shop Online (fulfilled by Exertis) 

Shaw & Sons Dungarvin


Soundstore Ireland 

South West Communications 


Talk to Me 

Telfords Portlaoise


The Mobile Phone Shop 

The Smartphone Company 




Virgin Mobile 

Vision iD

Vodafone Ireland

7. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websites (e.g. Amazon Marketplace) are specifically excluded from this promotion (“Excluded Retailers”).
8. Participants may claim a maximum one (1) Claim per Promotion Product purchased, a maximum of one (1) Claim per person and four (4) Claims per household; and a maximum of two-hundred and fifty (250) Claims per Company Participant.

9. To claim, Participants must purchase a Promotion Product during the Promotion Period then visit and complete the online form with all required information including the IMEI number of their purchased Promotion Product (a “Claim”) and submit it together with a scanned copy of their proof of purchase.
10. Claims may only be submitted between zero (0) and thirty (30) days after the date of purchase, meaning the final Claim date for purchases made on the 3rd November 2020 is no later than 23:59 (GMT) on the 2nd December 2020 (“Claim Period”). Claims outside of the Claim Period will not be eligible for a Reward. For the avoidance of doubt, the date of purchase counts as day one (1).
11. Participants will be sent an email and SMS to confirm that their Claim has been received by the Promoter and that it has been successful and validated (“Claim Validation”).
12. If an email or SMS acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team by email at or by phone on 0333 015 4896 (UK) or 01223 2282 (ROI) within seven (7) days of a Claim being submitted.
13. If the Claim is deemed to have not been submitted correctly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information to validate their Claim within seven (7) days. If no response is received, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.
14. Subject to making a valid Claim in accordance with these Promotion Terms and Conditions, Rewards will be dispatched to the address entered during the Claim process via recorded delivery within forty-five (45) days of Claim Validation.
15. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.
16. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.
17. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to generate or require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant. This process may involve the Promoter sharing information with third parties.
18. If a Participant returns a Promotion Product after making a Claim, then the Participating Retailer shall notify the Promoter and the Claim shall be rejected. Where the Reward has already been sent/then the Promoter shall seek to recover the Reward from the Participant which where necessary may involve legal action being carried out against the Participant.
19. A Claim must be made by the Participant, and must not be made through agents, third parties or in bulk.

Privacy and Data Protection
20. Other than as set out in these Terms and Conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.
21. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy, available at

22. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.
23. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.
24. Rewards are non-transferable and not redeemable for cash by Participants.
25. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.
26. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as included in the Reward.
27. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance or receipt of the Reward. The above limitation of liability shall not apply to death or personal injury caused as a result of Promoter’s negligence.
28. The Promotion is governed by the law of England and Wales.