How do I clean my Galaxy phone?

Please refer to the guidelines outlined below to clean and maintain your Galaxy phone. 

To clean your phone, here are a few guidelines to follow.

  • Before cleaning, power down your Galaxy smartphone, remove any case or cover, and unplug any cables or accessories.
  • Use a soft, lint free, microfibre cloth such as a camera lens cleaning cloth to gently wipe the exterior surface of the phone.

 

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  • Avoid getting moisture in any opening and do not apply liquid solutions directly to your phone. If necessary, dampen the corner of your cloth with a small amount of distilled water or disinfectant, such as a hypochlorous acid – based (50-80ppm) or alcohol-based (more than 70% ethanol or isopropyl alcohol) product, and gently wipe the front and back of your phone without applying too much pressure. Avoid excessive wiping.
  • Do not use compressed air, and do not apply or spray bleaches or liquid solutions directly on your phone.

 

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  • This cleaning recommendation is only intended for the glass, ceramic and metal surfaces of your phone; it is not recommended for soft accessories, i.e. those that are made of leather, rubber or plastic.
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Note: 

  • Guidelines applies to : Galaxy smartphones , Galaxy tablets and the Galaxy Watch (excluding watch straps). 
  • Guidlines not applicable for : Galaxy Buds, keyboards (external keyboard and those of Galaxy laptops), plastic straps for wearables, and any other Samsung product not explicitly listed.

Disclaimer : 

  • Samsung cannot guarantee as to the efficacy of the proposed guidelines. Cleaning results may vary and may not kill all bacteria, germs and viruses.

Thank you for your feedback!