How to troubleshoot apps that are not working on a Samsung Smart TV
Note: If Delete is greyed out, this is a recommended app. Select Reinstall instead.
Note: Make sure that you have your login information before deleting or reinstalling an app. These steps will sign you out, and so you will need to sign back in.
Note: Device screenshots and the menu are only a sample in English - they are also available in the language of your country.
Thank you for your feedback!
Please answer all questions.