Image simulated. Actual UX/UI may differ.
Google is a trademark of Google LLC. Sequences shortened and simulated. Results for illustrative purposes only. Service availability may vary by country, language, device model. Requires internet connection. Users may need to update Android and Google app to the latest version. Works on compatible apps and surfaces. Results may vary depending on visual matches. Accuracy of results is not guaranteed. Works on compatible apps and surfaces, and with ambient music only. Will not identify music coming through headphones or if phone volume is off. Results may vary depending on audio matches. Color and model availability may vary depending on country, region, or carrier.
Slim. Shiny. Stylish
Give your style an edge with Galaxy A26 5G. The thin body fits comfortably in your hand, while the glossy glass back and clean camera layout catch the eye. Available in White, Mint, Peach Pink and Black.
*Color availability may vary by country, region or carrier.
- *Color availability may vary by country, region or carrier.
- *Color availability may vary by country, region or carrier.
- *Color availability may vary by country, region or carrier.
- *Color availability may vary by country, region or carrier.
Fit more fun on the big screen with a thin bezel
The 16.91 cm Super AMOLED* display with a slim, minimized bezel draws you into your go-to entertainment with vivid clarity ― from the latest video by your favorite creator to pictures of loved ones.
Image simulated for illustrative purposes. *Compared to previous Galaxy A25 5G. Measured diagonally, the screen size is 16.91 cm in the full rectangle and 16.45 cm accounting for the rounded corners. Actual viewable area is less due to the rounded corners and the camera hole.
Galaxy A26 5G (SM-A266)'s display received Eye Care Certification by SGS based on its ability to reduce the harmful effects of blue light.
Strong durability
Enjoy your favorite outdoor activities with peace of mind. Rated IP67* for dust and water resistance**, Galaxy A26 5G is ready to snap concert highlights or record epic halftime moments, even in the rain.
Image simulated for illustrative purposes.
**Corning® Gorilla® Glass Victus®+ is applied to the front and rear of the device. Corning® Gorilla® Glass Victus®+ back glass does not include camera glass. Frame does not include volume and side keys or SIM tray. *Galaxy A26 5G is rated as IP67. Based on lab test conditions for submersion in up to 1 meter of freshwater for up to 30 minutes. Not advised for beach or pool use. Water and dust resistance of the device is not permanent and may diminish over time due to normal wear and tear.
- *Image simulated. Actual UX/UI may differ. Google is a trademark of Google LLC. Sequences shortened and simulated. Results for illustrative purposes only. Service availability may vary by country, language, device model. Requires internet connection. Users may need to update Android and Google app to the latest version. Works on compatible apps and surfaces. Results may vary depending on visual matches. Accuracy of results is not guaranteed. Works on compatible apps and surfaces, and with ambient music only. Will not identify music coming through headphones or if phone volume is off. Results may vary depending on audio matches.
- Image simulated. Actual UI/UX may differ. Results may vary depending on light condition and/or shooting conditions including multiple subjects, being out of focus or moving subjects.
- Image simulated. Actual UI/UX may differ.
**Results may vary based on the images and the object you're trying to remove. Results may vary depending on light condition and/or shooting conditions, including multiple subjects, being out of focus or moving subjects. *Edit Suggestion is compatible with certain file formats. Edit results and quality may vary depending on the photography condition. Accuracy of results is not guaranteed.
Multi-cameras for every moment
Actual product may differ from the image shown. 50 MP resolution is available on the Galaxy A26 5G's rear Wide-angle camera only. Results may vary depending on shooting conditions including multiple subjects, being out of focus or moving subjects.
Snap steady shots with OIS*
Now, with OIS to stabilize your shots, you can capture the most dynamic scenes with stunning clarity ― whether you're at a party, concert or sports game.
Image simulated for illustrative purposes.*Results may vary depending on shooting conditions including multiple subjects, being out of focus or moving subjects.Get true-to-life photos with Wide-angle
Capture high-quality shots with the 50 MP Wide-angle Camera*, you can now take steady pictures, even on-the-go.
Snap shareworthy selfies
Take selfies you'll want to share right away. Capture every moment, from the everyday to the extraordinary ― all with the 13 MP Selfie Camera*.
Smooth performance, seamless experience
Boost the fun ― from browsing and gaming to streaming videos, the upgraded CPU keeps everything running fast and smooth.
Image simulated for illustrative purposes. Available memory/storage capacity is subject to pre-installed software. Memory/storage options and availability may vary by country, region or carrier.
Long battery life for all-day watching
With a long-lasting 5000 mAh* (typical) battery, you can enjoy movie marathons for up to 17 hours** without having to charge your Galaxy A26 5G.
Image simulated for illustrative purposes. Actual UX/UI may differ.
*Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 4860 mAh. Actual battery life may vary depending on network environment, usage patterns and other factors.
**Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. Estimated against the average usage profile compiled by UX Connect Research. Independently assessed by UX Connect Research between 2025.01.16-2025.01.27 in UK with pre-release versions of SM-A266 5G under default setting using LTE and 5G Sub6 networks. NOT tested under 5G mmWave Network.
Up-to-date security
Built to last with 6x OS upgrades*
Stay up to date with 6 generations of OS upgrades and 6 years of security updates to keep your Galaxy A26 5G secure and performing at its best.
keep passwords secure with Knox Vault*
Safeguard your sensitive data with EAL5+ certified Samsung Knox Vault for advanced protection.
*Security features or hardware/software architecture of Samsung Knox Vault on Samsung Galaxy A series smartphones may differ from those on Samsung Galaxy flagship devices including S series, Z series, S FE series smartphones and Tab S series tablets launched from 2021 onwards. Availability of Samsung Knox Vault may vary depending on the device model.
Samsung Galaxy Experience
Actual UI may be different. Image simulated for illustrative purposes.
For more information on Smart Switch and Quick Share, visit their feature service landing pages on Samsung.com. Available functions may vary depending on the device, country, region, carrier or the version of One UI.
In-box items
Specifications
-
CPU Speed
2.4GHz, 2GHz
-
CPU Type
Octa-Core
-
Weight (g)
200
-
CPU Speed
2.4GHz, 2GHz
-
CPU Type
Octa-Core
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Size (Main Display)
16.91 cm full rectangle / 16.45 cm rounded corners
-
Resolution (Main Display)
1080 x 2340 (FHD+)
-
Technology (Main Display)
Super AMOLED
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Colour Depth (Main Display)
16M
-
Max Refresh Rate (Main Display)
120 Hz
-
Rear Camera - Resolution (Multiple)
50.0 MP + 8.0 MP + 2.0 MP
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Rear Camera - F Number (Multiple)
F1.8 , F2.2 , F2.4
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Rear Camera - Auto Focus
Yes
-
Rear Camera - OIS
Yes
-
Rear Camera Zoom
Digital Zoom up to 10x
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Front Camera - Resolution
13.0 MP
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Front Camera - F Number
F2.2
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Front Camera - Auto Focus
No
-
Front Camera - OIS
No
-
Rear Camera - Flash
Yes
-
Front Camera - Flash
No
-
Video Recording Resolution
UHD 4K (3840 x 2160)@30fps
-
Slow Motion
480fps @HD, 240fps @HD
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Memory (GB)
8
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Storage (GB)
256
-
Available Storage (GB)
233.9
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External Storage Support
MicroSD (Up to 2 TB)
-
Number of SIM
Dual-SIM
-
SIM size
Nano-SIM (4FF)
-
SIM Slot Type
SIM 1 + Hybrid (SIM or MicroSD)
-
Infra
2G GSM, 3G WCDMA, 4G LTE FDD, 4G LTE TDD, 5G Sub6 FDD, 5G Sub6 TDD
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2G GSM
GSM850, GSM900, DCS1800, PCS1900
-
3G UMTS
B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
-
4G FDD LTE
B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B17(700), B20(800), B26(850), B28(700), B66(AWS-3)
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4G TDD LTE
B38(2600), B40(2300), B41(2500)
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5G* FDD Sub6
N1(2100), N3(1800), N5(850), N7(2600), N8(900), N20(800), N28(700), N66(AWS-3)
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5G* TDD Sub6
N38(2600), N40(2300), N41(2500), N77(3700), N78(3500)
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USB Interface
USB Type-C
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USB Version
USB 2.0
-
Location Technology
GPS, Glonass, Beidou, Galileo, QZSS
-
Earjack
USB Type-C
-
MHL
No
-
Wi-Fi
802.11a/b/g/n/ac 2.4GHz+5GHz, VHT80
-
Wi-Fi Direct
Yes
-
Bluetooth Version
Bluetooth v5.3
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Android
-
Form Factor
Touchscreen Bar
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Accelerometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Light Sensor, Virtual Proximity Sensing
-
Dimension (HxWxD, mm)
164.0 x 77.5 x 7.7
-
Weight (g)
200
-
Video Playback Time (Hours)
Up to 17
-
Battery Capacity (mAh, Typical)
5000
-
Removable
No
-
Stereo Support
No
-
Video Playing Format
MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM
-
Video Playing Resolution
UHD 4K (3840 x 2160)@30fps
-
Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA
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Gear Support
Galaxy Ring, Galaxy Buds3 Pro, Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds3, Galaxy Buds2, Galaxy Buds, Galaxy Buds FE, Galaxy Fit3, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch FE, Galaxy Watch Ultra, Galaxy Watch7, Galaxy Watch6, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active
-
Samsung DeX Support
No
-
Bluetooth® Hearing Aid Support
Android Audio Streaming for Hearing Aid(ASHA)
-
SmartThings Support
Yes
-
Mobile TV
No
-
Security Update Period (Valid until)
31 March 2031
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Manufactured by
Samsung India Electronics Pvt. Ltd. having its Registered Office at: 6th Floor, DLF Centre, Sansad Marg, New Delhi-110001
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Country of Origin
India
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Contact us
For All Product Related Complaints/assistance, please contact Manager, Customer Care Samsung India Electronics Pvt. Ltd., 6th Floor, DLF Centre, Sansad Marg, New Delhi - 110001 Email us at: support.india@samsung.com Tel (Toll Free): 1800 40 7267864 (1800 40 SAMSUNG)
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Launch date
March 24th, 2025
Reviews
Galaxy A26 5G (8 GB Memory)
- Customers consistently praise the camera for producing crisp, clear, beautiful photos that exceed previous models
- Reviewers highlight the bright, responsive display and easy-to-use interface as standout strengths
- Many report fast performance, smooth operation, and reliable connectivity across calls and internet
- Some customers experience disappointing battery life requiring daily charging despite moderate use
- A few note overheating during charging and software issues like excessive pre-installed apps
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
363 Reviews
2025-06-26
Derbyshire Ashbourne
2025-09-14
North East
2025-09-17
East Sussex
CX
Thank you for the love and sharing your superb experience with us, your words put a smile on our face, Robbo. ^SK at Samsung Support
2025-12-21
United Kingdom Greater Manchester
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy A26 5G. ^KF at Samsung Support
2025-08-31
Dudley Westmidlans
CX
Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-12-19
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy A26 5G. ^KF at Samsung Support
2025-12-12
Central UK
CX
We are disheartened to see you are not enjoying your A26. This is not how we expect you to feel as we know this phone can bring a lot of joy to your life, from the 50MP rear camera to the 6.7" Super AMOLED display! In regard to the third-party apps such as Facebook and YouTube, our helpful Support Teams are on hand to help as much as they can. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. In the meantime, please reach out to our Support Teams if you ever need us as we'd hate to see you part ways with us. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-12
CX
Thanks for taking the time to leave a review of your Galaxy A26 5G. We're sorry to hear you are experiencing issues with your device overheating and battery drain. A few things can cause this, this could be due to a third party app, or due to the phone's software not being fully updated. We would recommend using this guide to fully optimise the battery of your phone: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone If this does not work, please get in touch, and we will be happy to further assist you. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-09-23
Devon
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-08-16
East Yorkshire
CX
We are disappointed to see you are not enjoying your A26. From the 50MP rear camera, striking 6.7" Super AMOLED display and Galaxy AI, we know you can get the ultimate experience! You can always contact our Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-24
South coast
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support
2025-06-04
2025-05-16
CX
We are thrilled to see you are loving your A26 now! With new devices, it can take a few days for your phone to understand your usage and get everything set up properly, and can cause the battery to drain quicker and heat up slightly, however, this will calm down as you have mentioned! The striking 6.7” Super AMOLED display will bring your pics taken on the 50MP camera to life! ^LB at Samsung Support
2025-08-23
CX
We are sorry to read that the Galaxy A26 hasn't met your expectations, Janie. While we are pleased that you are happy with the size of the display and camera of this device, we also appreciate that you have noticed the microphone doesn't work when using your hearing aids, and that the battery life and icon behaviour are not satisfactory. We would like to look into the issues you mentioned in more detail, so we can offer the best assistance with enjoying an awesome experience with this device. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-07-02
CX
We are sorry to see you are facing issues with your A26. With the striking 6.7" Super AMOLED display and weighing only at 200g, this lightweight phone will provide comfort when taking it around. We have a great User Manual which is available for all customers to view which will go into more detail on how to use your phone, this can be found on our website on this link: https://downloadcenter.samsung.com/content/UM/202506/20250619164112327/SM-A266B_DS_UG_EU_15_Eng_Rev.1.2_250616.pdf If you have any questions on how to get up and running, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-04
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your A26, Gabriella! From the striking 6.7” Super AMOLED display, powerful Exynos 1380 processor, 50MP rear camera and 5,000 mAh battery, you will never be disappointed! ^LB at Samsung Support
2026-07-11
Samsung AU
Thank you for taking the time to share your feedback. We're sorry to hear the lack of eSIM support came as an unexpected disappointment. We understand how important clear product information is when making a purchase, and we appreciate you bringing this to our attention. We'll be sure to share your feedback with our team. If you'd like to discuss your experience further, please contact our Samsung Support team at https://www.samsung.com/au/support/contact
2025-10-03
CX
We are over the moon to read that you are enjoying your A26! From the 6.7” Super AMOLED display, Exynos 1380 processor and massive 5,000 mAh battery, you'll get the ultimate performance! Along with the stunning design, you'll wow everyone you meet for years to come! ^LB at Samsung Support
2025-09-08
CX
Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-05-15
Derbyshire
CX
We are disappointed to see you are having issues with your A26, Paul. With the massive 5,000 mAh battery, we know you will get hours of fun on your phone. We have a great guide to help you make the most out of your battery, which can be found here: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ Your phone can overheat for numerous reasons which are not to worry about and can be normal behaviour such as using high powered apps. Here are some useful tips to help reduce the overheating issue: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ For Fast charging capability you need to make sure you have it enabled which can be done via Settings > Battery > Charging settings > Tap the toggle next to Fast charging to enable/disable this. Once enabled, you'll be getting back up to 100% in no time with the 25W charging rate! ^LB at Samsung Support
2025-09-15
Suffolk
CX
Thank you for your continued loyalty and for upgrading with Samsung. We love having you with us! ^EW at Samsung Support
2026-06-27
Eyemouth
Samsung
It's brilliant to hear that you're loving your A26, Wendle, and that it's the best phone you've ever had! The performance is smooth and seamless, the display is crystal clear, and the 5,000 mAh battery will keep you going on even the busiest of days. Welcome to the Galaxy, we're thrilled to have you with us! ^EW at Samsung Support
2026-06-23
Samsung
We're sorry to hear that you're unhappy with the size, design, and performance of your Galaxy A26. The A26 features an ultra slim 7.7 mm profile and is designed to be lightweight and comfortable to hold, yet still with a large screen. We appreciate your feedback on the design. For the performance issue and the phone not doing what you wanted, we recommend a soft reset. This will clear any software glitches and completely refresh your phone. Press and hold the Side and Volume Down keys for about 10 seconds, or until your phone reboots. You won't lose any data with the soft reset. You can turn off or heavily restrict the AI features if you prefer a traditional smartphone experience. Just go to Settings > Advanced features > Advanced intelligence. If you continue to experience any issues, please don't hesitate to reach out to our Support Teams, who are on hand to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful. ^EW at Samsung Support
2025-05-19
Brighton
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy A26. We are glad to read that you are happy with the fantastic features and lasting battery of this device as well as with its powerful cameras. However, we also appreciate that you wished for the bezel at the bottom of the phone as well as the camera layout to be thinner and different, and that you are also finding the display a bit too sensitive to your touch. Please follow these steps, that will help you disable Touch sensitivity, which is used to enhance the touch recognition with a case or screen protector: Settings > Display > Toggle off the "Touch sensitivity" option. If the issue with your display persists, please don't hesitate to speak to our Support Teams, who will be ready to assist you further. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support In the meantime, we will also make sure to pass your feedback along, so we can use it to impress you even more with the enhanced design of our future products. ^CL at Samsung Support
2025-08-30
CX
We are disappointed to see you are facing issues with your A26. With the 50MP rear camera, we know you can get epic pics which will impress you for years to come. We have a great guide to help you take the best picture: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-14
South East
CX
Thanks for the great review and sharing your feedback with us, Naz! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2025-06-25
2025-12-21
OL11 2XD
CX
Fantastic to see that you are enjoying your upgrade to the A26 5G! While this phone is packed full of awesome features, the basics also work perfectly, allowing you to utilise as much of your phone as you want. This device works for you, with SmartThings allowing you to seamlessly transfer your data. Depending on the age of your previous phone, you may be able to make use of the Galaxy Upcycling feature within SmartThings. You can find out more about this here: https://news.samsung.com/uk/samsung-electronics-expands-its-galaxy-upcycling-programme-enabling-customers-to-repurpose-galaxy-smartphones-into-smart-home-devices To use Galaxy Upcycling, please head to the SmartThings app > 3 line menu > Labs > Galaxy Upcycle. You will be loving your new phone for years to come! ^SK at Samsung Support
2025-07-27
CX
Wonderful to see how much you are enjoying the A26 5G! The Octa-Core processor runs the intuitive software brilliantly, benefitting from the vast 8 GB of RAM. It also works with the 5000 mAh battery to give you as much life from each charge as possible, ensuring you're always connected. When it comes to the camera, we believe that this phone is truly magnificent. The 50 MP main lens combines with top-notch image processing to ensure that your photos are steeped in rich detail, and displayed perfectly on the crystal clear Super AMOLED screen. Please check out the following link, which will help you get the most out of your phone's camera: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ You'll be loving this phone for years to come! ^SK at Samsung Support
2025-06-10
CX
We are disappointed to see you are not enjoying your A26, Nigel. Our responses are 100% human, and we value all of our customers, and want all of them to feel seen and heard! Overheating can be caused by several factors which can be normal behaviour, for example, if you are using high powered apps such as gaming apps, this can cause your phone to overheat. With the massive 5,000 mAh battery, we know you can get the ultimate experience! Here is a great guide to help with any issues you are having with overheating: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ If you are concerned about your phone, our helpful Support Teams are on hand to help get you up and running smoothly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-07-11
Samsung AU
Thank you for taking the time to share your feedback. We're sorry to hear you were disappointed to discover your device doesn't support eSIM in your region. We understand how important this feature is for many customers, and we appreciate you highlighting the need for clearer product information. We'll be sure to share your feedback with our team for consideration.
2026-03-17
2026-01-10
Grimsby
CX
It's amazing to know that you're a long-term Samsung user, and it's really made our day to hear that you're impressed with the awesome Galaxy A26. The overall speed and long-lasting 5,000 mAh battery capacity are truly outstanding for a phone in this price range, and we're delighted to know that it's serving your needs in the meantime before moving on to your next Ultra model. Thank you for taking the time to share your review - keep enjoying! ^EW at Samsung Support
2025-07-04
CX
Thank you for taking the time to review the Galaxy A26, Tasha. We pride ourselves on creating devices that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion. We'd love to look into the performance and connectivity issues you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2025-09-18
Wrexham
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-07-25
Southport
CX
Thank you for taking your time to review your A26, Vinae! From the striking 6.7” Super AMOLED display to the incredible colours available, we know you'll be wowing everyone you meet! After a survey that showed that our customers were reusing their chargers, to help us reduce e-waste, charger plugs were removed from our box. Along with the higher demand for wireless earphones, to help us focus all of our attention to give you the best phone, the earphone jack and earphones were removed from the box. You can still purchase USB Type C earphones from our website here: https://www.samsung.com/uk/mobile-accessories/samsung-type-c-earphones-black-eo-ic100bbegeu/ Your phone can heat up more than normal if you are using high-powered apps such as gaming apps. This is normal behaviour, however, here is a link to help you reduce this: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ ^LB at Samsung Support
2026-05-14
Samsung AU
Thank you for sharing your experience! We’re incredibly pleased to hear your Galaxy A26 5G has made such a positive difference to your phone reception and connectivity. Reliable performance is so important, and it’s great to know your device is delivering exactly what you needed. Enjoy your new phone!
2025-09-07
CX
Thank you for taking time to review your A26! Thanks to the 50MP rear camera, you will get the best pics possible! With the 5,000 mAh battery, we know you can get hours of fun out of this phone, and here is a great guide to help achieve this: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ If you need assistance with anything on your phone, we'd recommend contacting our Support Teams who are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-19
Hookwood,RH6 0AZ,west sussex
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2026-03-03
CX
It is amazing to see you are loving your spectacular A26! From the powerful Exynos 1380 processor, giving you the ultimate performance, to the huge 5,000 mAh battery, you'll get hours of fun out of this phone! Along with the spectacular 50MP rear camera and striking 6.7" Super AMOLED display, your pics will be brought to life! ^LB at Samsung Support
2025-08-06
CX
We are delighted to read that you are very happy with your Galaxy A56, which you found to be the perfect upgrade from your previous device, Allan! It is wonderful to know that you are impressed by the quality of the display and cameras, as well as by its intuitive interface, quick performance and great features. Additionally, we are pleased that it's 5000 mAh battery is keeping you powered as much as you need it. Keep enjoying this awesome device! ^CL at Samsung Support
2025-08-15
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^LB at Samsung Support
2025-06-29
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy A26, Tom. We are pleased to read that you like the smart and convenient design of this awesome device, and that you are also impressed by its vibrant display, lasting battery, and great camera system. Please also rest assured that this phone does support Face Recognition, which allows you to keep the device secure and unlock it easily and quickly. You can find more information about how to use this feature directly on this link from our colleagues abroad: https://www.samsung.com/us/support/answer/ANS10002519/ Please also note that it is up to the app developers to enable this specific feature on the relevant apps. For more information about how you can use Facial recognition with your apps, we recommend reaching out to the app support directly. ^CL at Samsung Support
2025-08-27
Solihull
CX
Thank you for this review of your experience with the Galaxy A26, Barb. We are sorry to hear that you feel disappointed with this device when compared to your previous model, and that the set-up process was not as smooth as we would have wished to. Additionally, we understand that you would have preferred to have a SIM only contract. We would like to reassure you that this phone is packed with powerful hardware and enhanced smart features with AI, for the ultimate mobile experience in your hands. Please follow this link to find out more about all its advantages and benefits: https://www.samsung.com/uk/smartphones/galaxy-a/galaxy-a26-5g-black-256gb-sm-a266bzkceub/ We also recommend using Smart Switch for a stress-free and flawless transfer of all your files from a previous smartphone onto a new one. You can find more information about it here: https://www.samsung.com/uk/apps/smart-switch/ If you need more help with making the most of your Galaxy A26, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2026-03-17
2025-08-02
London
CX
We are thrilled to see your wife is loving her A26! Thanks to the striking 6.7” Super AMOLED display and 120Hz refresh rate, your viewing experience will be taken to new heights! With up to 256GB of internal storage and the availability of up to 2TB of external storage, you'll have plenty of room to store all your precious data! Including pics taken on the impressive 50MP rear camera! ^LB at Samsung Support
2025-09-17
Manchester
CX
Thank you for your review of your Galaxy A26, Dazza. We're sorry to hear about the experience you've had with seeing a 'Moisture detected' error on your initial handset. We are glad to learn that you were able to quickly and easily replace your new phone with us, and we're confident that you won't experience this again. You have a fantastic smartphone with so many great features, from the built-in Awesome Intelligence to a massive 5,000 mAh battery and a crystal clear display, and we wish you many happy years with your new phone. If you do ever need our assistance in the future, our friendly Support Teams are always on hand to help. You can find our contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2026-03-31
Samsung AU
We truly appreciate your loyalty! It’s fantastic to hear the A26 is delivering everything you need at a great value. Even better knowing your family is enjoying their devices too, thanks for sharing!
2025-08-01
Northwich
Samsung
Wow, we’re overjoyed to see just how much you are loving your wonderful new A26. Thank you for sharing such delightful feedback with us, we love nothing more than seeing our customers enjoy our devices as much as we do. ^LB at Samsung Support
2025-07-28
CX
Thanks so much for sharing your experience with the Galaxy A26, we really appreciate your thoughtful feedback, Trixie! We're glad to see you're enjoying the clear display and the convenience of dual SIM functionality. It’s great that the A26 is keeping up with your internet needs and even outperforming your laptop in speed, that’s exactly the kind of versatility we aim for. We're thrilled the camera zoom is delivering the clarity you need! We understand your concerns about the recent update and how it changed app access. Software updates are designed to improve functionality and security, but we know changes can take some getting used to. Your feedback helps us refine future updates to better meet your expectations. We're happy the Galaxy A26 is supporting both your work and personal life with solid performance! ^CH at Samsung Support
2026-07-02
Samsung AU
Thank you for your wonderful review! We're delighted to hear your upgrade from the Galaxy S10 to the Galaxy A26 5G has been such a positive experience. It's great to know Smart Switch made transferring your data quick and easy, and that you're enjoying the phone's smooth performance, security features and overall experience. We hope you continue enjoying your new device.
2025-06-13
Essex
CX
Thank you for taking the time to share with us this review about your Galaxy A26, which you have upgraded to from your previous Galaxy A21s, Rosey. Although we are pleased to see that you are happy with the massive storage capacity of this device, we also appreciate that you are not satisfied with its Dual SIM functionality, as well as with its battery and sound performance. We can confirm that this awesome device offers a superb level of versatility by offering an eSIM and physical SIM functionality. You can also follow the steps on this link to troubleshoot and resolve any issue that may be affecting the sound quality of this phone: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-is-not-working-properly/ On this other link instead, you can find a great guide about how to keep the battery of your device always optimised to last much longer even when using 5G or playing games: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/ If you need more help with getting the best experience out of your Galaxy A26, or have any questions, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2025-08-16
CX
We are sad to see you are not enjoying your A26, Sukie! You can enable Power saving mode at any time on your phone, and here is a guide to help you get this: https://www.samsung.com/uk/support/mobile-devices/what-is-power-saving-mode-on-my-galaxy-phone/ We'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-05-12
Samsung
Thank you for taking the time to share with us this review about your Galaxy A26, Bertie. We are pleased to read that you are satisfied with this phone overall. However, we also appreciate that you don't find its touchscreen accurate enough and the predictive text feature useful. Additionally, it is our understanding that you wished for the bezel to be slimmer. Please don't hesitate to speak to our Support Teams, who will be ready to assist you with making sure your display and the Samsung Keyboard are recognising your touch and working correctly, so you can have full control over your phone for the best experience. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support We will also make sure to pass this feedback along, so we can use it to improve the design and display size of our future products of the same range for a more awesome interaction. ^CL at Samsung Support
2025-08-26
CX
While we're happy to see that you're a fan of your A26, we do regret seeing that you're having some connectivity issues, so we'd like to help you with this. We recommend speaking to our Customer Support team so that they can look into this with you, and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support
2025-09-25
CX
We’re sorry to hear that you’re not entirely happy with your Galaxy A26 due to an error message related to moisture detection appearing on the display for the past two weeks. If moisture is detected in your phone’s USB port, or if it exceeds a certain threshold, charging will be disabled, and an error message will appear. This is a safety feature designed to protect your device from damage and corrosion. Please follow this link for guidance on the steps you can take to resolve the issue and reduce the chances of it happening again in future: https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-charge/ If you’re still unable to charge your device after following the steps above, please don’t hesitate to contact our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2025-09-28
CX
Thank you for taking time to review your A26. With the striking 6.7” Super AMOLED display, you'll get the best viewing experience, and here is a guide to help you get the most out of the touchscreen: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-touch-screen-is-not-working-properly/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-04-24
Samsung AU
We love hearing this! It’s great that your new device feels like such a big upgrade. Enjoy that smooth, responsive experience, thanks for sharing your thoughts 😊
2025-09-17
CX
Thank you for taking the time to review your Galaxy A26, Lelli! There are 3 main ways to turn your phone off: - By using the Side keys. Press and hold the Side key to access the Power menu. Depending on your software version and Settings, you may need to hold only the Side key, or the Side key and the Volume down key. The power menu will appear on the display after 2 or 3 seconds. - Via the Quick panel. Depending on your software version and Settings, you may need to swipe down with 2 fingers from the top centre or swipe down with one finger from the top right. Then, select the power icon on the top right-hand side of the screen. - Via voice control. You can use Bixby or Gemini, and verbally ask for your phone to be switched off. We hope this information is helpful! ^EW at Samsung Support
2025-04-26
Scottish Highlands
CX
We are pleased to see that you think the Galaxy A26 is a very good phone, which is perfect for your daily requirements, Mac. We will also continue to update it for many years to come to improve your experience even further, and we are confident that its many great advantages will soon make up for its design, which you find a bit heavier and larger than expected. The Galaxy A26 makes every day awesome. ^CL at Samsung Support
2025-08-16
CX
Thank you for your lovely review of your A26! From the 50MP rear camera, striking 6.7" Super AMOLED display and powerful Exynos 1380 processor, you'll get the ultimate experience! Here is a great guide to help you get your phone charging properly: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-06-25
CX
We are delighted to see you are loving your A26, Maxi! Thank you for your loyalty to us, we will continue to impress you for years to come! With the massive 5,000 mAh battery and powerful Exynos 1380 processor, you'll get hours of fun! We have some useful tips to help you make the most out of your battery which can be found here: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/ ^LB at Samsung Support
2025-11-18
2025-09-01
CX
We’re thrilled to read your thoughts and feedback, Graham. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support
2026-06-08
Samsung AU
Thank you for your thoughtful review of the Galaxy A26 5G. We're delighted to hear that you've found the device to offer excellent value for money and that you're pleased with its performance, connectivity, and camera quality. It's wonderful to know the phone is delivering everything you need at a price point that suits you. Thank you for choosing Samsung and for sharing your experience.
2025-08-12
CX
We are disappointed to see you are having issues with your A26. You can change how long your phone screen stays on when inactive by heading to Settings > Display > Screen timeout. Here you can select how long you want your phone to stay on. This feature enables you to save battery, and if set to a lower time, this will help conserve your battery. We appreciate your feedback, and we will take this on board to help improve our services and products. ^LB at Samsung Support
2025-08-25
CX
We are sorry to see you are not enjoying your A26. For us to be able to assist further, we'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-20
CX
Thanks for taking the time to leave a review of your Galaxy A26. We're sorry to hear that you are having issues with your touch screen and typing. Lets look into this. Here is a guide on some steps to take when the touch screen is not working properly: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-touch-screen-is-not-working-properly Here are some steps to take if you are having poor reception on the phone: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-you-have-a-poor-signal-and-cannot-make-calls-on-your-samsung-galaxy-device If these do not work, please do not hesitate to get in touch, and we'll be happy to assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-06-18
CX
We are pleased to see that you are very happy with the Galaxy A26, Lex! This awesome phone gives you fantastic quality and features with great value for your money; while also helping you enjoy your favourite tunes with clear sound and vibrant volume. Here at Samsung, we love to release a range of devices which are designed to offer different advantages depending on each customer's needs and preferences. If you need help with getting the most out of your Galaxy Z Fold3, including with fixing any issue you are experiencing with the sound, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL a Samsung Support
2025-08-06
Motherwell
CX
Thank you for taking time to review your A26, Siyona! From the 50MP rear camera, sleek and slim design and Galaxy AI, you will get the ultimate experience from your phone! With the 5,000 mAh battery, this can give you hours of fun on your phone, and we have a guide to help you achieve this: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ ^LB at Samsung Support
2026-01-28
Ashford
CX
Thank you for your five‑star review of your awesome Galaxy A26, Cuthbert! We’re glad to hear you’re pleased with this fantastic device and the value it offers. As you mentioned, not only is this smartphone supported with six years of software updates, but its great features like Gorilla Glass protection and water‑ and dust‑resistance truly make it a reliable choice. Thank you for choosing Samsung, and we hope your Galaxy A26 continues to serve you well for years to come. ^CL at Samsung Support
2025-09-26
CX
Thank you for sharing your feedback with us, Davidos. We’re sorry to hear that your experience with the Galaxy A26 has not matched what you were hoping for. Our devices are designed to offer a wide range of smart features, but we understand that sometimes this can feel overwhelming when you prefer a simpler setup. Our Support Teams are always available to help you adjust settings, including AI features such as Gemini Live, and customise your phone, so it works the way you want. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-08-08
CX
Thank you for taking the time to share with us this review of your Galaxy A26. We are sorry to hear that you didn't find it easy to transfer all your data onto the new phone, and that you noticed that some of your photos are not there with a WhatsApp chat missing. Additionally, we appreciate that you noticed the device freezes and flashes through different tabs at times. Please don't hesitate to speak to our Support Teams, who will be ready to assist you with this. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-11-19
2026-06-23
West yorkshire
Samsung
We’re delighted to hear that you’re loving your Galaxy A26 and everything it has to offer, including the easy transfer process. Thank you for choosing us, and we hope to serve you again very soon! ^HB at Samsung Support
2026-02-05
CX
Thank you for this positive review and for sharing your amazing experience with the Galaxy A26! We're overjoyed to hear that this fantastic device has perfectly met your expectations, especially thanks to its powerful battery and its top-quality camera system. You'll be able to capture everything you love with brilliant clarity and detail. Your recommendation means a lot to us, and it's fantastic to know that you're enjoying the quality, convenience and reliability that define our brand! ^CL at Samsung Support
2025-10-09
Leicestershire
CX
Many thanks for taking the time to share your review of your Galaxy A26. We're sorry to hear that you're having issues with calls when you're using your hearing aids, and we would love to help you get this resolved. The following link contains some super helpful information in regard to using your hearing aids with your phone: https://www.samsung.com/uk/support/mobile-devices/how-to-use-hearing-aids-with-samsung-galaxy-devices/ We'd recommend performing a soft reset on your phone as this can resolve any minor software niggles. Simply press and hold the Power and the Volume Down keys at the same time, and keep holding for about 10 seconds or so. Your phone will reboot. Also, please ensure your software is up to date by going to Settings > Software update > Tap Download and install. Ensure your hearing aid app is up to date too - you can check this within the Play Store. If the issue persists, we encourage you to reach out to our Support Teams, who are on hand and happy to help. You can find contact details and opening hours here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful! ^EW at Samsung Support
2025-06-29
CX
We're thrilled to see you're loving the Galaxy S26! With its stunning display, amazing camera and long-lasting battery, it is indeed a fantastic device! We'd love to help you get the most out of the camera and look into your notifications sounds too. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2025-09-07
CX
We’re thrilled to read your thoughts and feedback about your new Galaxy A26. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support
2025-09-23
MK89AZ, 9
CX
Thanks for taking the time to leave a great review of your Galaxy A26. We're happy to hear that you are enjoying using the phone. However we see that the camera and battery have not met your expectations. Let us help with this. For the camera, here is a guide on how to take the best quality photos: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ For the battery, here is a guide on how to optimise the battery of the phone: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone If this does not help, please get in touch so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-05-17
Samsung
We love to hear your enthusiasm and happiness with the Galaxy A26, Sandy! It’s fantastic to know that there are so many things you love about this device, especially its superb ease of use, long-lasting battery, accessible fonts for easier reading, and stunning Mint colour. Thank you for the wonderful feedback and kind words. We always want our customers to enjoy high-quality products designed to make everyday life easier and more enjoyable, and comments like yours help us know we are on the right track. We hope you continue enjoying the awesome Samsung experience for many years to come! ^CL at Samsung Support
2025-09-18
Worcestershire
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your A26! ^LB at Samsung Support
2025-06-27
CX
Thank you for your review of your A26. All of our apps can be quite useful to expand your phone experience, and wow you for years! Here is a link which shows what apps are available for you to use: https://www.samsung.com/uk/apps/ We appreciate your loyalty, and we know you won't be disappointed! If you ever need assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-23
South Yorkshire
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-10-21
CX
While it's great to see that you are enjoying a four-star experience with your A26 5G, Johnny, it's a shame that you are struggling to settle in. You can find the manual here: https://downloadcenter.samsung.com/content/UM/202510/20251002112513359/SM-A245F_A256_A266B_UG_EU_16_Eng_Rev.1.0_250922.pdf As user manuals aren't utilised by the large majority of our users, a physical copy isn't provided as standard, in line with our commitment to protect the environment where possible. If you are in need of a physical copy, not to worry, our Support Teams are happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're sure that you will be an expert in this intuitive phone, and appreciating the wealth of useful features and apps available to you, in no time! ^SK at Samsung Support
2025-09-12
London
CX
Thanks for the great review and for sharing your feedback with us on your Galaxy A26 5G, Samuel! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-07-08
North West
Samsung
We're delighted to see how much you are loving your A26 5G, Louie! The rich Super AMOLED screen brings you stunning quality, and provides you with speedy response times thanks to the powerful Octa-Core processor. The 5000 mAh battery can give you up to 17 hours of video playback time on just one charge, so you can always count on your phone. Keep enjoying! ^SK at Samsung Support
2026-04-19
Samsung AU
Thank you for sharing! We’re glad to hear your Galaxy A26 5G is delivering exactly what you need, great performance, value, and ease of use without unnecessary extras. Enjoy your device!
2026-03-11
İzmir
CX
Excellent to see how much you are loving your A26 5G, Burak! With the incredible capabilities of Galaxy AI, this device will take your productivity to the next level. ^SK at Samsung Support
2025-08-04
Calne Wiltshire
CX
Thank you for your lovely review of your A26! Take a look at this useful link that may help you get your keyboard to the right size for you: https://www.samsung.com/us/support/answer/ANS10001592/ Your phone should come with a USB Type C cable, if this was not provided, and you purchased this from us directly, we'd recommend contacting our Support Teams who can assist. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-08-22
West Midlands
CX
Thank you for your taking time to review your A26. Take a look at this link which will help you increase the size of the font on your phone: https://www.samsung.com/uk/support/mobile-devices/how-to-adjust-the-font-size-and-style-on-your-galaxy-phone/ You can also adjust the keyboard size by following the steps on this link: https://www.samsung.com/us/support/answer/ANS10001592/ We appreciate your feedback regarding the fingerprint sensor, we will pass this on to help improve our services and products! If you ever need assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-03-30
Samsung AU
We appreciate you sharing this! It’s great to hear the switch from your previous phone was quick and easy, and that the larger display and battery life are making a difference for you.
2025-12-10
2025-10-22
North Yorkshire
Samsung
Thanks for the great review and for sharing your feedback with us! We're sorry to hear you are having issues with the camera and battery of the phone. Here is a guide on how to take the optimal photos: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ You can optimise your phones battery by following the steps in this guide: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone If these issues still occur, or should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-09-05
STOCKPORT
CX
Thanks for taking the time to leave a review on your Galaxy A26, Martin. We're sorry to hear that you are having some issues using the phone. So that we can assist you with making the phone work how you want it to, we would need you to get in touch. You can contact us for assistance by following this link: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-09-26
Devon
CX
Thanks for taking the time to leave a great review of your Galaxy A26. We're glad to hear that you are enjoying using the phone and are a fan of the up to 50MP camera and 5000 mAh battery life! However, we're sorry to hear that you are having issues with the fingerprint scanner. Here is a guide with some things you can try to resolve this issue: https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working If this does not work, please get in touch, and we'll be happy to assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-09-10
CX
Thanks for taking the time to leave us a review on your Galaxy A26 5G. We're sorry to hear that you are struggling to use the device. With this issue we would recommend contacting Google to see why they are sending you this message. We would also recommend contacting us so that we can further look into this and help with any other functions or features of the phone. You can contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-09-01
Midlands
CX
Thank you for taking time to review your A26. We are not entirely sure what is happening here, therefore, for us to assist further, please could you reach out to our Support Teams who will be happy to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-05-25
CX
Thank you for sharing your honest feedback on the Galaxy A26, Kiki. We regret to see that the camera quality hasn’t quite matched your expectations compared to your previous Galaxy device. Our goal is always to provide a great photographic experience, and we appreciate your insights as we continue refining our camera technology. We also understand your preference for customizable notification sounds and recognize that user personalisation is an important factor in daily use. While the S-series offers more premium features, we’re glad you gave the A-series a try, and we’ll take your thoughts into account as we develop future models. ^CH at Samsung Support
2025-07-30
CX
We are pleased to see that you are very happy with your Galaxy A26 overall, particularly because of its brilliant display, smooth performance and powerful cameras, Mick. It is our understanding that you wished the connectivity as well as the battery life to better, and please follow the steps on these two links, the second from our colleagues abroad, which you will find very useful: How to keep battery optimised - https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/; How to fix any issue with connectivity - https://www.samsung.com/us/support/troubleshooting/TSG01212956/ We are also confident that it is only a matter of time before you become a pro at using this awesome device, its impressive features and smart software. In the meantime, we also remain available to assist you if you have any questions. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
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Solutions & Tips
* Network : The bandwidths supported by the device may vary depending on the region or service provider.
* Battery: Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors.
* User Available Memory: Actual user memory will vary depending on the operator and may change after software upgrades are performed.
Measured diagonally, the screen size is 16.91 cm in the full rectangle and 16.45 cm with accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.
5000 mAh (typical)*
Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 4860 mAh. Actual battery life may vary depending on network environment, usage patterns and other factors.