Check out the information codes on my oven

Last Update date : Jun 01. 2023

Frequently displayed information codes and solutions

error-code-on-the-oven-panel
error codes

Code

Meaning

Solutions

 

 

C-d0

                                                                   

Button problem

Clean the buttons and make sure there is no water on/around them.

Turn off the oven 30 seconds and try again.  if it appears again, call Samsung customer care

S-01

Safety shutoff

Oven has continued operating at a set temperature for

an extended time period.

 

  • Under  105°C: 16 hours
  • From 105°C to 240°C: 8 hours
  • From 245°C to max: 4 hours

This is not a system failure.

Turn off the oven and remove the food. Then try again normally.

dC

dE

Divider check needed

If the divider is removed during cooking in Dual cook mode. 

If the divider is inserted during cooking in Single cook mode.

The divider must not be removed during cooking in Dual cook mode.

Turn off the oven and then restart.

If the problem continues, turn off the power for 30 seconds

or more and then reconnect. 

C-d1

Door lock malfunctions

Turn off the oven and then restart.

If the problem continues, turn off the power for 30 seconds

or more and then reconnect.

 

C-20

                                                             

Temperature sensor is needed to be check

Press the Stop/Cancel and operate again.

If it occurs again, turn off the microwave again over 30 seconds and try again. If it appears again, call on Samsung customer care. 

 

C-21

                                                             

Temperature sensor detect higher temperature than setting temperature

Turn off the oven for cooling the product and then try setting again.

If it appears again, contact Samsung customer care.

 

C-22

                                                             

Sensor malfunctions

Turn off the oven and then restart.

If the problem continues, turn off the power for 30 seconds

or more and then reconnect. 

Note:

  • If you find an information code that is not listed on this page, please find a manual with the specific model number.
  • It may have a different design and information code depending on the model. 
  • If you are unable to clear any code from your oven, please contact the Samsung service center for further support. 

Additional information codes

error codes

Code

Meaning

Solutions

C-F1

Only occurs during EEPROM Read/Write is not working

Press the Stop/Cancel and operate again.

If it occurs again, turn off the microwave again over 30 seconds and try again. If it appears again, call on Samsung customer care. 

C-F0

If there is no communication between the main PCB

and sub PCB.

Turn off the oven and then restart.

If the problem continues, turn off the power for 30 seconds or more and then reconnect.

C-F2

The touch key is malfunction

Press Stop and try again.

Pr E

This code means the oven is preheating.

Pr E will display until the temperature is reached at the setting temperature. When the temperature reaches at the desired temperature, Pr E will disappear.

While preheating, please keep the door closed.

Note:

  • If you find an information code that is not listed on this page, please find a manual with the specific model number.
  • It may have a different information code depending on the model. 
  • If you are unable to clear any code from your oven, please contact the Samsung service center for further support. 

This code appears when you select the Grill function and set the temperature between 50°C and 250°C, or if you select Normal Cooking mode and set the temperature between Grill 1 and 3, you are asked to reset the temperature with a message and a beep.

oven-information-code-with-text

Note: 

  • It may have a different design and information code depending on the model. 
  • If you are unable to clear any code from your oven, please contact the Samsung service center for further support. 

Thank you for your feedback!