How to prevent no cooling issue in Samsung Side by Side & French Door refrigerators
Most cooling concerns of your refrigerators can be avoided by proper usage care.
Try these tips if your refrigerator is not cooling to its optimum capacity.
Check if the power source is switched on?
Check if the plug is connected to the power source socket properly and power source is switched on.
Set the correct temperature settings
Set the temperature on the display panel as per the season.
Temperature modes.
| Season | Freezer | Fridge |
|---|---|---|
| Summer | -23℃ | 1℃ |
| Monsoon | -19℃ | 3℃ |
| Winter | -15℃ | 7℃ |
Select the correct mode as per requirement
| Modes | Information | How to set |
|---|---|---|
| Normal | Normal mode is the default mode that provides optimal cooling in the fridge and the freezer. You can regulate the temperature with the fridge & freezer buttons as per your need. | Press the Freezer button to set the freezer temperature between -15℃ and -23℃. Press the Fridge button to set the fridge temperature between 1℃ and 7℃. |
| Seasonal | In seasonal mode, the freezer section can be turned off and only the fridge section stays active. | Press and hold the Freezer Convert button for 3 seconds to enter the selection mode. Then, press the Freezer Convert button and select Off. |
| Extra Fridge | With the extra fridge mode, you can convert the freezer into a fridge and get more storage space. | Press and hold the Freezer Convert button for 3 seconds to enter the selection mode. The freezer compartment will convert into fridge and it’ll maintain the cooling selected for the fridge. |
| Vacation | Designed especially for when you are going on vacation and you don’t need regular storage. | Simply press the Fridge button repeatedly until the vacation indicators turns on. This will turn off the fridge and only the freezer stays on. |
| Home Alone | The home alone mode allows you to deactivate the fridge section and use the freezer as a mini fridge. | Press and hold the Freezer Convert button for 3 seconds to enter the selection mode. The freezer compartment will convert into fridge and also save energy. |
Gently touch both side walls of the refrigerator to check if they are heating up. Click below link to know why the side walls are heating up and how to resolve this issue.
Check the placement of refrigerator
Always keep the refrigerator away from direct sunlight. Leave enough space around the refrigerator for proper air circulation.
Allow sufficient space around the refrigerator for proper air circulation. Ensure that there is a minimum of 300 mm of free space at the sides, 150mm free space at the back of the unit and at least 300mm at the top.
Check the lamp inside the refrigerator
Is the lamp inside the refrigerator compartment glowing?
Check the refrigerator door
Make sure the refrigerator door is properly closed and is not opened frequently. This will prevent warm air from entering the refrigerator.
Make sure the refrigerator door is not open for a long time.
Check power fluctuation
Power fluctuations can also lead to cooling issues in the refrigerator.
Note: Please contact an electrician if there’s power fluctuation.
If you are still facing issues, please get in touch with Samsung customer care for further assistance.
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