When the remote control is not working.

Last Update Date : Jun 19. 2019

When remote control does not work properly, please follow the below steps: 

1 Check the Remote batteries.
  • Remove the batteries from the remote control and insert them after 30 seconds.


  • Make sure the +/- poles are exact.


  • If still not working, change the batteries.
When the remote control is not working.
2 Check Remote control using Mobile camera .
  • Push any button on the remote control while taking a picture of sending part of the remote control using camera.


  • Check if the light is ON at the sending part of the remote control. If the light is ON, the remote control is normal. Otherwise, it is faulty.
When the remote control is not working.
3 Check if there is any obstacle between remote control and AC.
  • Please remove the obstacle. The product couldn't recieve the signal from the remote control if there is any obstacles between them.
4 Check if there is any bright lights nearby.
  • Please check whether remote control is working properly after removing the light.


  • If there is a bright light like a 3-wave light, neon light near the set or remote control, the product couldn't operate with remote control because of jamming.

Note: If you are still facing the issue, please call 1800 40 7267864 (Toll Free in India) or Chat with Us for further assistance.

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