What to do if the Samsung AC remote is not working

Last Update date : Apr 10. 2024

When remote control does not work properly, please follow the below steps: 

  • Remove the batteries from the remote control and insert them after 30 seconds.
  • Make sure the polarity (+/-) poles are exact.
  • If still not working, change the batteries.
When the remote control is not working.

  • Push any button on the remote control while taking a picture of sending part of the remote control using camera.
  • Check if the light is ON at the sending part of the remote control. If the light is ON, the remote control is normal. Otherwise, it is faulty.

  • Please remove the obstacle. The product couldn't receive the signal from the remote control if there is any obstacles between them.

  • Please check whether remote control is working properly after removing the light.
  • If there is a bright light like a 3-wave light, neon light near the set or remote control, the product couldn't operate with remote control because of jamming.

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