why crushed ice is dispensed when Ice cube mode is selected in samsung french door ref?

Last Update Date : Mar 24. 2018

The Samsung French Door Refrigerator (RFG28MESL) will dispense crushed ice even when it is set to dispense whole cubes under the following conditions:
• When there's some crushed ice left over from when the icemaker was previously set to crushed.
• When the cubes are breaking when they are transferred from the Ice tray to the Ice bin.
• When the cubes with internal flaws have cracked and are breaking when jostled in the ice bin as the auger attempts to feed them.
• When a buildup of frost is preventing the icemaker from mechanically switching from Crushed mode to Cubed mode.

why crushed ice is dispensed when Ice cube mode is selected in samsung french door ref?

(Crushed Ice/Cubed Ice button)

 

To remedy the issue, follow these points :
• Empty out the ice bin, and then make sure it is free of frost.
• Flush the ice bucket with hot water and allow it to dry.
• Allow it to remake the supply of ice.
• Dispense ice.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track my repair

Check the progress of your repair

Chat with us

Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available 24 Hours a day / 7 Days a week

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1800 40 7267864 (1800 40 SAMSUNG)1800 5 7267864 (1800 5 SAMSUNG)

(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only 8AM - 10PM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only 8.30AM - 6.30PM / Mon ~ Sat

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only 8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us