Find My Mobile: Use to locate, lock or wipe Galaxy device?
Find My Mobile allows you to locate, lock and/or wipe your device remotely, amongst other features.
This service works if Samsung account is alredy configured in device and internet is working.
You can sign in on your web browser or set up an account on your device.
You will need to enable the Remote Controls feature on your mobile device before you can use the Find My Mobile service. Remote controls is turned on by default if you are signed into your Samsung account.
Note:
- If you lost your device, at first you can submit a FIR at your nearest police station.
- Tracking the mobile via IMEI is under authorization of law enforcement agency e.g. Police
- IMEI number can be blocked by Mobile service provider (Mobile network operator)
Log into Find My Mobile using the instructions above.
If you cannot find your device, you can use Ring on this screen to ring the device. The device will ring even if set to Silent or Vibrate, and a notification will appear on your smartphone screen.
In addition to locking your device remotely you can display a custom message, allow a phone number that can be called from the locked device, and also unlock the device with a PIN.
Follow the instructions above for logging into Find My Mobile, then:
PIN : This will lock your device to this PIN.
Emergency contact phone number: This will put a phone number on the screen that can be called from the locked device. This number will also be used to send a message if the SIM card has been changed.
Message: You can customise a message to display on your device.
Find my mobile allows you to remotely back up your phone to Samsung Cloud. More information on Samsung cloud can be found here.
Follow the instructions above for logging into Find My Mobile, then:
Find My Mobile lets you remotely delete all the information on the device or memory card. Your personal information cannot be recovered after using this feature. After using the Factory Data Reset option you will no longer be able to use the Find My Mobile service.
Follow the instructions above for logging into Find My Mobile, then:
Find my mobile will show you the last 50 numbers that your device has made or received, for calls and messages.
Follow the instructions above for logging into Find My Mobile, then:
Find my phone allows you to unlock your phone remotely when you have forgotten your unlock method.
If you use this function, all of the screen lock information (Pattern, Pin, Password and Biometrics) on your phone will be deleted.
Follow the instructions above for logging into Find My Mobile, then:
PLEASE NOTE: that if you extend the battery life on your device, your data won't be backed up to the Samsung Cloud.
Find My Mobile allows you to extend your battery life using Ultra or Maximum power saving mode. The name of the mode may differ, depending on the device type and software version.
Follow the instructions above for logging into Find My Mobile, then:
To disable this feature, swipe down from the top of the screen to access the notifications bar, then tap the Power saving icon.
If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.
This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation.
Note: Few of above given option/feature will not be available as dependent on Specific Model.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Online
Check the progress of your repair
Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available 24 Hours a day / 7 Days a week
We'll respond within 24 hours of your request.
Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.
Call
(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week
(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week
(Toll Free) For Use By Customers In Bangladesh Only 8AM - 1.30AM / 7 days a week
For Use By Customers In Sri Lanka
Only
8.30AM - 8.30PM / 7 Days a week
(Toll Free) For Use By Customers In Nepal Only 8AM - 8PM / 7 Days a week
Dial as per your country
* For any printer related enquiries, please visit the HP website .
Face-to-face support
Find out more about how you can get face-to-face help.
Book a service appointment at your nearest service center.