How to clear app cache and data in Samsung devices
Apps continuously store temporary data while being used. If unnecessary data is saved in your device, the storage space of the device might become insufficient. If your device is running out of storage or running slowly then clear the app cache and data.
Follow the below steps to learn how to clean the app's cache and data.
Note: This feature is available in selected models/software versions only.
How to clear the app’s cache
If a specific app you are using is slowing down, try clearing that app's cache first.
Step 1. Tap on Settings.
Step 2. Tap on Apps.
Step 3. Select or search for the app that is running slowly. Eg: Camera
Step 4. Tap on Storage.
Step 5. Tap on Clear cache.
How to clear the app’s data
When clearing data, all of the selected application’s data will be deleted permanently. This includes all files, settings, accounts, databases, etc., and the user will not able to retrieve the data back without saving it on the cloud or an SD card or any storage device.
NOTE: Samsung suggests that users save the data on an external source if it is required before performing these steps.
Step 1. Tap on Settings.
Step 2. Tap on Apps.
Step 3. Select or search for the app that is running slowly. Eg: Camera
Step 4. Tap on Storage.
Step 5. Tap on Clear data.
Step 6. Tap on Delete.
Thank you for your feedback!
Please answer all questions.
Contact Info
Digital Service Center
![DSC icon image]()
![DSC icon image]()
WhatsApp(English / हिंदी)
![WhatsApp image icon]()
![WhatsApp image icon]()
WhatsApp Us : 1-800-5-726-7864
Available 24 Hours / 7 days
Sign Language
![Sign language image]()
![Sign language image]()
Operation Hour: Monday - Friday 11:00-16:00
24 Hours Phone Support (India)
![image of phone dialer]()
![image of phone dialer]()
1-800-40-726-7864 (1-800-40-SAMSUNG)
Face-to-Face Support
![Image of location icon]()
![Image of location icon]()
Remote Service
![Image of RM icon]()
![Image of RM icon]()
Phone Support (Bangladesh, Sri Lanka, Nepal)
![Image of caller icon]()
![Image of caller icon]()