How to set up and use Samsung Pass on your Galaxy phone

Last Update date : Dec 17. 2021

 Attention : If even after following the procedures below, your problem is not resolved, please contact us via    WhatsApp so that we can quickly diagnose your device and help you in the best possible way.

Samsung Pass is a safe and easy way to log into apps and websites on your Galaxy phone using biometrics like fingerprint recognition. With your biometric data stored in your phone, you can log in without having to memorize passwords, and keep your account safe at the same time.

Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

How to set up Samsung Pass

If your phone has biometric authentication, you can set up Samsung Pass with your Samsung account. Samsung Pass allows you to log in securely with biometric authentication enabled instead of entering a password every time you log into websites or apps. Follow the steps below to set up your Samsung Pass.

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Step 1. Launch the Settings app, and then select Biometrics and security.

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Step 2. Select Samsung Pass.

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Step 3. Tap Continue.

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Step 4. Sign in with your Samsung account credentials, and then tap Continue again.

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Step 5. Scan your fingerprint to verify your identity, and then tap Done. The Samsung Pass settings are complete.

Note: 

  • You need to be signed into your Samsung account to use Samsung Pass.
  • Available screens and settings may vary by wireless service provider, software version, and phone model. 
  • Availability of Samsung Pass may vary by website and application. 

How to use Samsung Pass

Once you have set up your Samsung Pass, you can now log in to websites and apps using Samsung Pass. Open the Samsung Internet app and access a website that requires a login. After logging in to your account once, you can log in automatically with the biometric information stored in Samsung Pass next time.

Step 1. From the Samsung Internet app, navigate to the website that you want to log into.

Step 2. After signing into your account, Samsung Pass will ask if you want to save your account information. Tap Remember.

Step 3. The next time you sign into the website, all you have to do is scan your biometrics instead of filling in your account information.

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Note: Samsung Pass only works with Samsung Internet and other supported apps.

If you no longer need Samsung Pass, you can simply deactivate it. For security, Samsung Pass data can be reset to the initial settings and all data including biometric data will be deleted.

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Step 1. Tap More options (the three vertical dots) in the Samsung Pass menu.

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Step 2. Tap Settings.

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Step 3. Tap See all devices using Samsung Pass.

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Step 4. Tap the More option (the three vertical dots) next to the device you want to delete Samsung Pass from.

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Step 5. Tap Remove on the pop-up to remove all Samsung Pass data, and Samsung Pass will be reset.

Note: 

  • You may need to sign in again to sync your data and use Samsung Pass.
  • Samsung Pass can be used seamlessly on up to 5 mobile devices. If you use the same Samsung account on a new or additional device, the list of saved websites and IDs/passwords will be synced. However, fingerprints must be re-registered on each device.
  • Samsung Pass is safe. Samsung Pass encrypts biometric information and stores it in the Trust Zone, the most secure space on Samsung phones. The biometric information is stored in the phone because the public key of the registered biometric is used to authenticate the website.
  • In order to use Samsung Pass, at least one fingerprint must be registered.
  • If all registered fingerprints are removed, Samsung Pass will be deactivated. To reactivate Samsung Pass on your phone, verification of your Samsung account password may be required. At least one fingerprint must be registered to use Samsung Pass after reactivation.
  • Even if you change your username or password on a website, Samsung Pass will not automatically update the information. You will need to go on Samsung Pass and select Web Login Information. Choose the website and information you would like to edit.
  • If you delete data from Samsung Pass, biometric data and web login information stored in Samsung Pass will be deleted. Your Samsung account will remain active for the period of time stated in the terms and conditions.

Note: Device screenshots and menus may vary depending on the device model and software version.

How to use the Samsung Members app

If you are experiencing difficulties with your Samsung mobile, tablet, or wearables, you can send us a question in the Samsung Members app. Find out more about sending an error report.

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