My Gear S2(SM-R720)does not turn on. What’s the problem?
When the battery is completely discharged, the Samsung Gear will not turn on. Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the Gear by connecting them via the USB cable.
Below mentioned are some of the important points as follows :
● If the battery is completely discharged, the Gear cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the Gear.
● Before charging the battery, ensure that the charging terminals of the Gear and the wireless charger dock are free of foreign material, such as sweat, liquid, or dust. Clean the charging terminals with a soft dry cloth.
NOTE : Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the Gear.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Check the progress of your repair
Live Chat support with a Samsung product expert.
All Days 9AM to 9PM
We'll respond within 24 hours of your request.
Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.
(Toll Free) For Use By Customers In India
24 Hours a day / 7 Days a week
(Toll Free) For Use By Customers In Bangladesh
8AM - 10PM / 7 days a week
(Toll Free) For Use By Customers In Sri Lanka
8AM - 6.30PM / Mon ~ Sat
(Toll Free) For Use By Customers In Nepal
8AM - 8PM / 7 Days a week
Dial as per your country
* For any printer related enquiries, please visit the HP website .