How to fix if your device display is not working properly

There may be a variety of reasons why your device’s display is not working properly. Your display may not work properly if it has been damaged by an external impact. Using an outdated software version may also be a cause of the issue. For more information, refer to the guide below.

Outdated software may cause compatibility issues or abnormal display behaviour. Make sure your device software is updated to the latest version.

Make sure that the software version of the apps you are using is up to date. Using outdated apps may cause compatibility issues with the OS.

1. Open the Google Play Store app > Select your Google account.

2. Tap Manage apps & device to check for available updates.

3. Tap Update all if available.

You may experience display issues due to a temporary software error. In this instance, the issue can be resolved by simply restarting your phone. For best results, remove your SIM card and SD card before restarting your device.

Your screen may not function properly if it has been damaged due to an external impact. If this is the case, stop using your device and take it to your nearest service center for repair.

Step 1. From Settings, navigate to Display, then tap Font size and style.

Step 2. As desired, adjust the Font style and Font size.

Adjust Screen zoom

You can adjust settings to make your content appear smaller or bigger on your screen. Refer to the following guide to adjust your screen zoom.

Step 1. From Settings, navigate to Display, then tap Screen zoom.

Step 2. Using the Screen zoom (plus/minus bar) on the bottom of the screen, adjust your Screen zoom.

Adjust the screen ratio according to the app in use

When watching a video, you may prefer a higher screen ratio. However, a smaller screen ratio that requires less range of motion may be more convenient when texting or using a messenger application. Try adjusting the screen ratio according to the app you are using.

Step 1. From Settings, navigate to Display, then tap Full screen apps.

Step 2. Tap Camera cutout, then select the apps that you would like to adjust the screen ratio for.

Disable the Eye comfort shield setting

Is your display color too warm? Try disabling the Eye comfort shield setting.