How to troubleshoot apps that will not open on your Samsung Galaxy

Step 1. Open Settings.

Step 2. Tap Apps.

Step 3. Tap the application that is failing to open.

Step 4. Tap Storage.

Step 5. Tap Clear data.

Step 6. Tap Delete > Restart the app to see if it opens normally.

Step 1. Touch and hold the problematic app icon.

Step 2. Tap Uninstall.

Step 3. Tap Uninstall.

Step 4. Open the Galaxy Store app.

Step 5. Tap the Search bar in the upper right corner.

Step 6. Search the name of the application into the search field.

Step 7. Tap the Install button.

Step 8. Once installation is complete, tap the Open button (the play icon).

Step 1. Open the Galaxy Store app.

Step 2. Tap the Search icon in the upper right corner.

Step 3. Search for the app.

Step 4. Tap the app to open its details page.

Step 5. Tap Overview.

Step 6. Scroll down to view the seller and developer contact details.