What to do if you lost your Samsung Mobile?(Only applicable for certain handsets)

Last Update Date : Feb 01. 2019

Samsung has come up with few features to cater to a lost mobile and its safety. First thing that a user wants to do when the mobile is lost is, guard it against any illegal usage. So, remember the below points to give yourself a good chance of retrieving your gadget :

What to do if you lost your Samsung Mobile?(Only applicable for certain handsets)

(Track your Smartphone through Samsung Dive)

● At first you need to submit a FIR at your nearest police station. The service provider can block its unauthorized use . For more details please contact your service provider.


● Now you can track your smartphone with Samsung Find my Mobile (This service works if Samsung account is alredy configured in device and internet is working).

Its a online portal designed to help the users retrieve lost phones.


Follow the below points to track your lost device:


● You can track your lost device by using Find My Mobile Service. This service works if Samsung account is alredy configured in device and internet is working.

2 Login with the same Samsung id and password which you used in your lost phone.
3 Now you can use options:
  • Lock my Device
  • Ring my Device
  • Wipe my Device

Note- Internet must be activated in the device to use the above features.


● You can ring, lock or wipe the data from your mobile.

● Also if you have activated SIM Change Alert feature in your device , then you will receive a message on the numbers which you have saved in the feature if a new SIM is inserted in your device.


Alternatively you can check below Video to use Find my Mobile Service:

Video Alternative Text

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