Why Samsung Galaxy S4(GT-I9500)?eats up while usage?

Last Update Date : Mar 28. 2018

Samsung Galaxy S4 has slim design and use high performance CPU. You may feel your device is hot when touched. This is normal and will not affect your device’s lifespan or performance. While using the device under the environment that has high ambient temperature.



 ( Samsung Galaxy S4 Rear panel )


There are three common causes of a device getting heated :


    ● It may be caused due to poor signal.

    ● Due to intense workload.

    ● During battery charging.


Overheating in Mobile devices can be caused due weak signal strength. There isn't much you can do about a poor signal. It is worth checking to see if there are any apps running in the background. If yes then close the running apps if not in use.


What you can do to rectify it :


● As a first aid, the device must be immediately turned off and should be placed  in a well-ventilated area to cool it down.


● If possible, remove the back cover and let the heat escape from the device. Once it has already cooled off, check a software update.


CLICK HERE to know How to Upgrade your Samsung Galaxy S III (GT-I9300). 


● Samsung provides this  periodic software upgrade to optimize the software features in order to provide added value for Samsung Galaxy S4 owners throughout the device’s whole lifespan. This is one of the method with the help of which you can rectify the Overheating problem in Samsung Galaxy S4.


● You can also upgrade the improved S/W binary via Kies tool or FOTA to further optimized the device.


 CLICK HERE to know How to update your software through FOTA.

Not finding what you're looking for? We're here to help.


Track my repair

Check the progress of your repair

Chat with us

Live Chat support with a Samsung product expert.
All Days 9am to 9pm


We'll respond within 24 hours of your request.


1 800 40 72678641 800 40 SAMSUNG

(Toll Free) For Use By Customers In India Only
24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only
8am - 10 pm / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only
8am - 6.30 pm / Mon ~ Sat

+977 16600172667+977 9801572667 (For NTC customers only)

(Toll Free) For Use By Customers In Nepal Only
8am - 8pm / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Contact Us