What is Smart Tutor in Samsung Smart Phones?

Last Update Date : Jun 20. 2018
 

Smart Tutor is a tool provided by Samsung by which the customers Smartphones can be remotely handled by the Technical Expert. The Technical Experts can look up / control the customers Smartphones screen sitting at a remote location and can troubleshoot the issues in the customer phone.  

 

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Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely :

 

● Diagnose your Smartphone. 
● Customize the Smartphone setting for you (Picture, Sound, etc).
● Backup & Restore your customized setting. 
● Reset your Smartphone to the factory default. 
● Install the latest firmware.  

 

Supported Mobile Operating Systems :

 

● Froyo
● Gingerbread
● Honeycomb
● Icecream Sandwich
● Jelly Bean

● Kitkat 

● Lollipop 

 

NOTE :

1. "Smart Tutor" works with Android OS(Above Android 2.2)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. There should be proper Internet Connection in your device.


Download the "Smart Tutor" from Google play store.

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