Why the Heating issue occurs in mobile device?

Last Update Date : Mar 25. 2018

There are situation when a mobile cell phone may get heated. This can happen inside the mobile phone of on the body on the mobile cell phone. There can be different reasons and symptoms of this heating problem. If in case you are facing Heating issues with your smartphone while talking, charging, playing android games or browsing internet on 3G or 4G LTE networks –

Why the Heating issue occurs in mobile device ?

There are some reasons and solutions to overcome from Heating issues:  

1 Disable unwanted Functions like Bluetooth & Location Settings.
2 Limit the usage of 4G and 3G Data for longer duration can cause heating issue.
3 Too Many processes (Apps) running at same time.
4 Missing Updates on your device.
5 Old battery or Non genuine battery usage.
6 Too Many Apps Installed on device.
7 Long duration of Graphics intensive Gaming sessions.
8 Usage of Smartphone when Charging.
9 Thinness of the device, faster processor might also result in device getting warm, while this is normal.
10 If the heating is very high advice customer to get the software of the device Updated to the latest version.
11 A Factory reset can also be performed after taking the data back up of the device.

NOTE: If abnormal heating continues, then kindly visit the nearest Samsung authorized Service Center.  

Thank you for your feedback!

Not finding what you're looking for? We're here to help.


Track your repair

Check the progress of your repair

Chat with us

Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available 24 Hours a day / 7 Days a week


We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.


1800 40 7267864(1800 40 SAMSUNG)

(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week

1800 5 7267864(1800 5 SAMSUNG)

(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only 8AM - 1.30AM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

For Use By Customers In Sri Lanka Only
8.30AM - 8.30PM / 7 Days a week

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only 8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us