Why the Heating issue occurs in mobile device?

Last Update Date : Mar 25. 2018

There are situation when a mobile cell phone may get heated. This can happen inside the mobile phone of on the body on the mobile cell phone. There can be different reasons and symptoms of this heating problem. If in case you are facing Heating issues with your smartphone while talking, charging, playing android games or browsing internet on 3G or 4G LTE networks –

Why the Heating issue occurs in mobile device ?

There are some reasons and solutions to overcome from Heating issues:  

1 Disable unwanted Functions like Bluetooth & Location Settings.
2 Limit the usage of 4G and 3G Data for longer duration can cause heating issue.
3 Too Many processes (Apps) running at same time.
4 Missing Updates on your device.
5 Old battery or Non genuine battery usage.
6 Too Many Apps Installed on device.
7 Long duration of Graphics intensive Gaming sessions.
8 Usage of Smartphone when Charging.
9 Thinness of the device, faster processor might also result in device getting warm, while this is normal.
10 If the heating is very high advice customer to get the software of the device Updated to the latest version.
11 A Factory reset can also be performed after taking the data back up of the device.

NOTE: If abnormal heating continues, then kindly visit the nearest Samsung authorized Service Center.  

Not finding what you're looking for? We're here to help.


Track my repair

Check the progress of your repair

Chat with us

Live Chat support with a Samsung product expert.
All Days 9am to 9pm


We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.


1 800 40 72678641 800 40 SAMSUNG

(Toll Free) For Use By Customers In India Only
24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only
8am - 10 pm / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only
8am - 6.30 pm / Mon ~ Sat

+977 16600172667+977 9801572667 (For NTC customers only)

(Toll Free) For Use By Customers In Nepal Only
8am - 8pm / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Service Online Appointment

Visit Service Center at your convenient time

Samsung Service Centers

Find out more about how you can get face-to-face help.

Contact Us