How to Test Smart Hub Connections in Series 6 4K UHD TV(KU6470)?
The Connection Test diagnoses the problem by checking the Internet connection, your ISP, the Samsung server, and the Apps service.
Press the Home button on your Samsung Smart Control → Settings → Support → Self Diagnosis → Start Smart Hub Connection Test → Wait while your Smart Hub Connection is being verified → Close
Pictorial representation to Test Smart Hub Connections in your TV is as follows:
a). Press the Home Button on your Samsung Smart Control, to access the Home Screen.
b). Using the Directional pad on your remote, navigate to and select Settings.
c). Select Support.
d). Select Self Diagnosis.
NOTE: In Self Diagnosis, you can also test for Picture and Sound issues.
e). Select Start Smart Hub Connection Test.
f). Please wait while your Smart Hub Connection is being verified.
g). Once your Smart Hub Connection has been verified, select Close.
CLICK HERE to know how to Reset Smart Hub in Series 6 4K UHD TV (KU6470).
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Check the progress of your repair
Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available 24 Hours a day / 7 Days a week
We'll respond within 24 hours of your request.
Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.
(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week
(Toll Free) For Use By Customers In Bangladesh Only 8AM - 10PM / 7 days a week
(Toll Free) For Use By Customers In Sri Lanka
Only 8.30AM - 6.30PM / Mon ~ Sat
(Toll Free) For Use By Customers In Nepal Only 8AM - 8PM / 7 Days a week
Dial as per your country
* For any printer related enquiries, please visit the HP website .