Turning water filter light off.

Last Update date : Nov 23. 2020

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

The water filter can be located in three locations and this depends on the model of your refrigerator. Three locations where this can be found is top right hand side of the freezer compartment or between the crisper drawers or sometimes behind the refrigerator.


When the fridge determines that the water filter is nearing the end of it's life it will illuminate the change filter symbol on the display in red. Choose one of the steps below to install (or remove) the water filter located in your refrigerator. 


Once the filter has been replaced press and hold the CHILD LOCK and ICE TYPE buttons simultaneously for 2 seconds.This will turn the filter light back to green.


If you wish to turn this filter replacement function off completely press and hold the CHILD LOCK and ICE TYPE buttons simultaneously again for 2 seconds. The change symbol will turn off.

Between the crisper drawers location
1 Locate the water filter housing between the crisper drawers.
2 Turn the water filter counter clockwise.
3 Pull outward the water filter as you are rotating it counter clockwise.
4 Remove the old filter completely; insert the new filter into the filter housing, and follow the steps above in reverse to complete the installation.

Please note:

  • Apply a slow and steady pressure when you turn the filter. Turning the water filter may be difficult, but it ensures a tight seal. Moreover, remember to turn on the water supply valve if you have turned it off. To reduce risk of water damage to your property do not use generic brands of water filters, we recommend using only Samsung water filters. 
  • Samsung will not be legally responsible for any damage, including, but not limited to, property damage caused by water leakage from use of a generic water filter. Samsung refrigerators are designed to work only with Samsung water filters.
Top right side location
1 Grab your new water filter and remove the protective cap. It is also a good idea to write the date on the sticker which comes in the box of the new filter and stick it on the filter.
2 Remove the old filter from it's housing by turning it from right to left (anti-clockwise).
3 Position and insert the new filter into the filter housing. Slowly turn the filter from left to right (clockwise) to align the printing mark on the cover, locking the filter into position. Make sure to align the water filter mark with the centre of the cover filter printing.Remember to not over-tighten
4 Once you have installed the new filter, hold the Ice Off button simultaneously for 3 seconds to reset the filter schedule.
5 Lastly, run about 3 litres of water through the water dispenser and throw away. Make sure the water flows clearly again before drinking.

Note: A newly installed water filter cartridge may cause water to briefly spurt from the water dispenser. This is due to air getting into the line.

Rear of fridge location
1 Firstly, turn off the water supply at the tap. Remove the clip holding the filter in place and remove the filter.
2 Insert the water supply tube into the inlet side of the filter until the tube stops.

Note the flow direction on the filter. You must ensure that the cut on the water line tubing is square and not at any sort of angle as this could cause a leak.

3 After inserting the tube, fix the filter in place with the clip.
4 Turn on the water and check for leaks. If leaks occur, repeat step 1,2,3. If leaks persist, discontinue use and call our Samsung Experts on 0800 726 786
5 Flush the filter for 5 minutes to remove any impurities.

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

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