Galaxy J5/J7 2017: Basic operation > How to install the memory card

Last Update Date : Dec 22. 2017

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

Q: How do I install the memory card in Galaxy J5/J7 2017? 

1 Insert the ejection pin into the hole on the tray to loosen the tray.

Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged

2 Pull out the tray gently from the tray slot.
3 Place a memory card on the memory card tray with the gold-coloured contacts facing downwards.

Gently press the memory card into the tray to secure it. 

4 Insert the tray back into the tray slot.
Galaxy J5/J7 2017: Basic operation > How to install the memory card

Note: Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.

• Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

 

• Use caution to insert the memory card right-side up.

 

• The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. If the device does not recognise your memory card, format it on your computer.

 

• Frequent writing and erasing of data shortens the lifespan of memory cards.

 

• When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder.

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