Smart scroll

Last Update Date : Jan 16. 2018

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information. 

 

 

Smart scroll

 

Q : The eye-shaped icon appears on the screen/status bar and the screen moves up and down. What is this?
A : It’s a Air call-accept function. Please check that this feature is turned on.


Path : Setting → My device → Smart screen → Smart scroll

Smart scroll detects your eyes with the front camera so you can scroll pages by tilting your head or the device in
Internet / Email.



Q : Although I turn off the Smart stay, the eye-shaped icon appears on the status bar. What is that?
A : If you turn on features in Smart screen as well as Smart stay, the eye-shaped icon appears in the status bar.


Path : Setting → My device → Smart screen → Smart stay / Smart rotation / Smart pause / Smart scroll

Q : The eye-shaped icon appears on the screen while I use the internet. Why is that?
A : It’s the Visual Feedback display feature. Please check that this feature is turned on.


If you turn on the Visual Feedback display, the eye-shaped icon / scroll icon appears on the screen when device detects your head / device.
When you untick the Visual Feedback display, the eye-shaped icon / scroll icon doesn’t appear on the screen.

 

Q : The gesture awareness by tilting head of Smart scroll is not good.
A : Please check the following points.


1. Please check that the movement of the head point to the sensor.
2. Check whether the setting of tilting head speed is too slow or too fast.
3. If you see a blue icon or blinking eye icon, gesture is not recognized. When green icon is appeared on screen, repeatedly you slowly tilt your head up / down and stop.

Q : The gesture awareness by tilting device of Smart scroll is not good.
A : Please check the following points.


1. Please check that the green motion icon appear on the screen.
2. If the device is tilted 5 degrees, you can use the Smart scroll.
3. If the device is tilted more than 30 degrees or face is not detected in the front-facing camera, the Smart scroll is stopped.
To change the direction of scroll, you must be taken in the other direction after stopping device about 1 second.
4. Do not move a device too fast / too slow.

Q : When I execute the Smart scroll, it runs in practice mode but it must not do it actually.
A : Smart scroll is only supported in internet webpage and the body of emails.
It does not work in Chrome browser, Gmail and any downloaded browser application.

 

 

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