There is gas leakage smelled from the Air conditioning system.

Last Update Date : Jan 10. 2018

Note: If Gas is smelled, lock all gas valves of gas pipe and products for safety.

 Check if gas is smelled.

The refrigerant of air conditioner does not have smell.

If you smell gas, open the window in the room and let some fresh air in immediately. Also, stop using electronic products during the time you smell gas.Then check the gas pipe around the location.If there is no problem, then you may check now the air conditioner.

Does the cold air come out from the air conditioner on Turbo (speed) mode?

Run the air conditioner a Turbo (speed) mode adn check if cool wind come out of the outlet to check that gas leaks from the air conditioner.Keep the air conditioner working for 3- 5 minutes.If the cold air comes out from the air conditioner on Turbo (speed) mode, the air conditioner is normal.If the gas had leaked from the air conditioner, the cold air would not come out from the AC itself.

Clean the Dust Filter

1. Separate the dust filter from the AC

2. Remove the dust from the dust filter.

 Suck the dust using a vacuum cleaner or wash the filter with running water.

3. Dry the dust filter completely in the shade.

The odor may occur if the dust filter is not dried completely. It must not be put under direct sunlight to avoid deformation of filter.

Need help? Contact Us for Support.

Online

Monday-Sunday (Including Public Holidays)
8:00 AM - 8:00 PM

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call Support 24/7

Mobile Phones & Tablets Hotline:

#GALAXY (just dial #425299)
[PLDT, Smart & Sun Toll Free]

1-800-8-726-7777 [Globe Toll Free]

(02) 422-2177 [Standard Landline]

Television, Audio & Digital Appliances Hotline:

1-800-10-726-7864 [PLDT Toll Free]

1-800-8-726-7864 [Globe Toll Free]

(02) 422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us