There is gas leakage smelled from the Air conditioning system.

Last Update Date : Jan 17. 2019

If Gas is smelled, lock all gas valves of gas pipe and products for safety.

 

Check if gas is smelled

● The refrigerant of air conditioner does not have smell. 

● If you smell gas, open the window in the room and let some fresh air in immediately.

● Stop using electronic products during the time you smell gas. 

● Then check the gas pipe around the location. If there is no problem, then you may check now the air conditioner.

 

Does the cold air come out from the air conditioner on Turbo (speed) mode?

● Run the air conditioner a Turbo (speed) mode and check if cool wind come out of the outlet to check that gas leaks from the air conditioner. 

● Keep the air conditioner working for 3- 5 minutes. 

● If the cold air comes out from the air conditioner on Turbo (speed) mode, the air conditioner is normal. I

● If the gas had leaked from the air condtioner, the cold air would not come out from the AC itself.

 

Clean the Dust Filter

 

1 Separate the dust filter from the AC

2 Remove the dust from the dust filter. Suck the dust using a vacuum cleaner or wash the filter with running water.

3 Dry the dust filter completely in the shade. The odor may occur if the dust filter is not dried completely. It must not be put under direct sunlight to avoid deformation of filter.

Thank you for your feedback!

Need help? Contact Us for Support.

Online

Live Chat

24 hours a day/7 days a week
(Including Public Holidays)

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the CEO's Office

Phone Support

Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorder for quality, monitoring and/or training purposes for our continuous quality improvement.

For Mobile Devices (24/7)

#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]

For Television, Audio & Digital Appliances (8:00 AM to 8:00 PM)

1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us