How can I recover deleted photo on my device?

Last Update date : Jul 25. 2022

It would be very upsetting if you lose your precious photos. If in case you accidentally lose them, there is a way to restore deleted photos as follows. Moreover, also find out how to transfer, store, and manage photos containing your memories in advance.

Before you try out below recommendations as to your solution, be sure to check if your device's software is updated with latest version. Please check how to update your mobile device's software in following order. 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install

Step 3. Follow the on-screen instructions.

Option 1. Using Gallery app


Check your Trash Keep deleted images and videos in the Trash for 30 days before they are deleted forever.

Step 1. Open Gallery app > tap Menu.
Step 2. Select Trash > tap Edit.
Step 3. Select photos you want to restore > tap Restore.

Activate Trash
To use Trash, you should have turned on the Trash before you deleted photos.

Step 1. Open Gallery app > tap Menu.
Step 2. Select Settings >Select Trash to turn on.


Option 2. Using Google Photos app

Check your Trash

Items will be permanently deleted after 60 days in Trash.

Step 1. Open Google Photos app > tap Library.
Step 2. Select Trash > tap Select.
Step 3. Select photos you want to restore > tap Restore.
Step 4. Tap the pop-up to restore items.

Check your account
Some photos may look like they disappeared because you are in a different account.
Check your signed-in account. Is that the account you backed up your photos to? If not, sign out, and then sign in with the correct account.

Option 3. Using Samsung Cloud

Gallery sync using Samsung Cloud has been switching to MS OneDrive for convenience. Periodic backups are required to prevent unwanted data loss including photos and videos. You may also find more information on  ‘How can I backup data on my Galaxy device automatically?’. 

Step 1. Navigate to Gallery > tap More options (three vertical dots) > Settings.

Step 2. Tap Cloud sync > Connect your Samsung and Microsoft accounts if needed.

Step 3. follow on-screen instructions until the sync has started. 

Note: Available settings and screens may vary by wireless service provider, software version, and device.

How to use the Samsung Members app

If you are experiencing difficulties with your Samsung mobile, tablet, or wearables, you can send us a question in the Samsung Members app. Find out more about sending an error report.

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