How to find the IMEI, Serial and Model Number on Galaxy Mobile
There are a few ways to find your device details. Please see below information on how to locate details of your device.
Note: Screenshots below were taken from Android OS Version 9.0 (Pie).
Note: The screenshot may look different to the screen displayed on your device according to the Android OS Version your device is currently running.
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Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
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#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019