Notice for countefeit Samsung accessories
If the product that you own is identified as counterfeit, you will not be able to use the services provided by Samsung Electronics and it will be difficult to receive compensation for damages caused by using a counterfeit product.
As a result, please purchase with caution. It's highly likely that products purchased from unofficial online or offline retailers are counterfeit products.
Therefore, we recommend that you make a purchase through your local Samsung Electronics Service Centre or the Samsung Electronics website.Please note the following examples of counterfeit products:
The country of manufacture is not presented correctly (e.g. MADE INVIE TNANIC).
There are no spaces between words (e.g. TRAVELADAPTER, 1.67Aor).
An incorrect Samsung logo is used (e.g. SAMSUMG).
The printed word SAMSUNG is tilted to the left.
A genuine cooling fan functions correctly during fast charging whereas a counterfeit cooling fan doesn't.
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#GALAXY (just dial #425299)
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(02) 8-422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019