Unable to set maximum resolution for Live Focus feature on Galaxy A30
Recently, Samsung had decided to adjust a maximum resolution for Live Focus feature of Galaxy A30 device from 16MP to default 8MP through software update .
This is the purpose to implement faster shooting performance and it is not a device defect.
Thank you for your feedback!
Need help? Contact Us for Support.
Online
24 hours a day/7 days a week
(Including Public Holidays)
We'll respond within 24 hours of your request.
Contact the CEO's Office
Phone Support
Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorder for quality, monitoring and/or training purposes for our continuous quality improvement.
#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019
Face to Face Support
Find out more about how you can get face to face help.
* For any printer related enquiries please visit HP website .