No one knows your Samsung
devices like we do
Leverage on our services and expertise to simplify your mobile device infrastructure & close your gaps.
Or contact our Samsung experts to help you tailor an optimised support solution.
Simplify your mobile infrastructure
Connect securely to critical data
End to end deployment & support services
Transform your mobile strategy
Samsung Care+
for Business
We have your business covered. Plan for the unplanned with an effortless and hassle-free device protection plan to maximise your business continuity.
Samsung Genuine Parts
Get your phone fixed
and looking brand new.
Authorised Service Centre Repairs
Trust your phone
with expert technicians.
Extensive Cost Savings
Save big on extensive repairs.
Extended warranty
Get longer support with a warranty
that extends terms beyond basic
coverage inc battery replacement.
Free Pick-up & Return
Pick up your damaged device and deliver it back to
you in mint condition, at your convenience
Asset Monitoring via Dashboard
Easily view and manage devices
and service status.
Actual coverage depends on the plan signed up
Enterprise
Technical Support
(ETS)
Receive direct access to Tier-3 technical support experts for rapid assistance in device and OS interoperability issues. And stay ahead of any technical problems with our comprehensive suite of ongoing technical support services.
Personalised service
Designated support account manager who will be
familiar with your IT environment, and be able to
provide optimised resolutions, and a personalised
communication plan.
World-class support experts
Prioritised handling by Samsung expert
engineers who are trained to provide
professional and quick responses to
minimise downtime.
Samsung insider access
Privileged access to beta programs,
roadmap information, and other
pertinent information.
Managed Mobility
Services (MMS) and
ongoing support
Be on the fast-track to becoming a mobile-first organisation with enhanced productivity and stronger security. Tap on our end-to-end solutions to help make your business devices work harder and take care of your mobility needs.
Drive business forward with
scalable mobility services and
expert assistance
Maximise your uptime by keeping
your mobile devices running
smoothly
Get custom MMS solutions
that are tailored for your
business
Simplify your mobile
infrastructure and successfully
migrate your environment
Consulting & Pre-deployment
Custom transformation & migration plan
Staging, kitting & device preparation
Support for mobility solutions
Deployment
Zero touch deployment
Support for on-site device activation
User training
Device migration issue resolution
Device & Technical
Premium Support
Swap pool management
Samsung authorised repairs
Screen crack coverage
Onsite repair/pick up & return
Enterprise Technical Support
Support account manager & reporting
Device Lifecyle Management
End to end mobile device management
Device protection
Asset Monitoring
Secure data wipe & SITAD
