Samsung SmartThings Arrival sensor isn't reporting or is stuck as away or present
If your Samsung SmartThings Arrival sensor isn't reporting or is stuck as away or present, follow these steps:
a. Insert a small flathead screwdriver into the groove at the base of the sensor
b. Gently twist the screwdriver. The plastic case should pop open
c. Remove the circuit board from the case
d. Hold the circuit board steady with one hand while sliding the flathead screwdriver underneath the battery until it pops out
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