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User Manual

6.53 MB, pdf, ENGLISH(Europe)

21 Dec, 2011

Software

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  • marc 2 years ago

    I would like to connect my phone to my TV to view photos etc but can't find an accessory to enable this. Is this possible?

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    Answers

    alano 2 years ago

    Samsung's response is incorrect and I have asked them to correct it. Despite the phone's all round excellence, the Galaxy Wonder (GT-I8150) does *NOT* have TV Out capability via its 3.5mm connector. If you have a DLNA-enabled TV or DLNA-enabled set-top box, you could use the AllShare app on your phone to connect via LAN allowing you to display your media files (video, music, photos). Note: if necessary, you should be able to configure a spare PC/laptop to act as a DLNA-enabled set-top box.

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    Samsung Service 2 years ago

    This is indeed possible, you will require a 3.5mm to RCA TV out cable. For availability of this item, please check with your retailer.

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  • DiddleyDi 2 years ago

    I can only send a message to the first 10 selected contacts - how can I forward it to further contacts ?

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    Answers

    Bigdad0701 1 years ago

    You can use a third party app such as Handcent to send messages to multiple contacts. I have been able to send messages in batches of 20 or more recipients. Try it

    Describe the issue

    Samsung Service 2 years ago

    Your phone is only able to message a maximum of 10 contacts at a time, this is to combat mass messaging and spam. You can always re-enter the message and forward to further contacts in groups of 10. Unfortunately there is no way to remove this feature, sorry for any inconvenience caused.

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  • Leo MS 2 years ago

    Can Android version of Samsung Galaxy W be upgraded to Ice Cream Sandwitch Version? If yes, how?

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    Answers

    Samsung Service 2 years ago

    Unfortunately Ice Cream Sandwich is not available for this particular handset.

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    Samsung Service 2 years ago

    Hi Leo, We have no information to suggest that the Galaxy W will receive the ICS update. If we get any further information regarding this we will post details on twitter and facebook.

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  • derekataloss 2 years ago

    I am trying to access my btfon account containing 2 underscore characters in the address, but the keypad on the W does not seem to have an underscore key. This is normally the uppercase version of the hyphen or dash, but that is located here on the figures keypad which has no uppercase. So how do I get an underscore?

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    Answers

    Rosie Thorn 2 years ago

    It's on the second page of the symbols. When you have the keyboard on display there is a '123' key. this brings up numbers and symbols. When the numbers and symbols part of the keyboard is shown the '123' key changes to '1/3' - tap this and you will get the second page (and then the third). Under score is the third key on the second page of symbols.

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  • nicky 2 years ago

    put in the wrong phone # and i cant delete it and put the wright one, not sure how..

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    Answers

    Mufaddal 1 years ago

    If u want to delete any contact please press the contact for 2 second and from the menu which appears the 2nd is delete.

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  • profpotti 2 years ago

    when asked to identify the product, I get a short dropdown menu & can't click on the 'mobile phone' tab. (another route was similarly frustrating)

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    Answers

    nuwav 2 years ago

    http://www.samsung.com/uk/support/model/GT-I8150EWATOP-downloads?isManualDownload=true

    Describe the issue

  • Jonathan 2 years ago

    Hi, Can somebody clarify whether or not Kies on the Mac supports the Galaxy W? The Galaxy W page has a link to download Kies for Mac, but the Kies for Mac page doesn't list the Galaxy W as a supported phone. Cheers Jonathan

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    Answers

    Samsung Service 2 years ago

    Hi Jonathan, We can confirm that KIES for Mac does indeed support the Galaxy W.

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  • TONI 2 years ago

    Describe the issue

    Answers

    Samsung Service 2 years ago

    Hi Toni, to assign an image to a contact, please do the following: Open the contact in your phone book, press the menu key and select "edit", If you now press on the image icon you will be able to assign a new image.

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  • carrie 2 years ago

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    Answers

    Samsung Service 2 years ago

    Hi Carrie, your calender can be synced with Outlook by using our Samsung KIES software. Available here: www.samsung.com/uk/kies

    Describe the issue

  • Kiki 2 years ago

    I was told that the Ace is basically an upgraded version of the Y (i.e. has better Camera, bigger screen, etc.) so I'm wondering how the others compare!

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    Answers

    Samsung Service 2 years ago

    Each of these phones run on the Android operating system. To compare device we would suggest you look at the specifications for each. Galaxy Ace - http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-S5830OKAXEU-spec Galaxy W - http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-I8150FKAXEU-spec Galaxy Gio - http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-S5660DSAXEU-spec

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Email Support

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Mail Support

Send us a letter for a 7-day response (approximately).

Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

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Phone Support

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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