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Downloads & ManualsExpand

User Manual

9.63 MB, pdf, ENGLISH

28 Feb, 2013

Other Manuals

  • User Manual

    5.81 MB, pdf, ENGLISH

    22 Aug, 2014

    Safety Guide

    0.01MB, pdf, ENGLISH, CZECH(T-Mobile), CZECH, DANISH, DUTCH, ESTONIAN, FRENCH, GERMAN, GREEK, ITALIAN, KAZAKH, LATIN, LATVIAN, LITHUANIAN, MACEDONIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SWEDISH, UKRAINIAN, UZBEK

    28 Feb, 2013

Software

  • SAMSUNG Kies,PC Sync

    Win XP/Vista/Windows 7, 66.33 MB, exe, MULTI LANGUAGE

    Version : 2.5.3.13043_14_1

    29 Apr, 2013

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  • 4 Answers

    4G

    Dilan 2 years ago

    Dear Sir Madom I'm waiting for samsung galsxy note 2 for a long time, I sow samsung note 2 unpacked in berling, in that relase date I sow you giving 4G for galaxy note 2, but now when I see the spec in your site they not telling about 4G so is the note 2 comes with 4G for UK custemors ? Thanks

    Describe the issue

    Answers

    justcarkits 2 years ago

    Note 2 N7100 2G/3G only Note 2 N7105 2G / 3G / 4G - 4G band may vary depending on market product is sold in

    Describe the issue

    nasser 2 years ago

    Nino. EE is doing LTE 4g. In the coming weeks.

    Describe the issue

    Fatalbert 2 years ago

    Based on the info released today by ee, it will run on their 4g network, which is 1800Mhz. I'm guessing, however, that that means it wont be able to run on the european 4g networks when roaming, as they are all going to be 800Mhz.

    Describe the issue

    nino199777 2 years ago

    The 4G network isn't available in the region yet,if you wish to get LTE 4G network,you'll need to go to Hong Kong or the U.S to get it,but for sure,galaxy note 2 won't be releasing a 4G version in UK at the moment. Thank you

    Describe the issue

  •  1 years ago

    I would like to buy a Galaxy Gear for Christmas, however, it has come to my attention that it will only work on my Note 2 on android version 4.3. However, this update is not out in the UK. I was wondering if there was a release date, as I will not be able to buy the watch without this information?

    Describe the issue

    Answers

     11 months ago

    That doesn't make sense. My wife and I have exactly the same model of Smartphone, a Galaxy Note II GT-N7100. She received her Android 4.3 upgrade over 2 weeks ago, I am still waiting for mine. Samsung MUST have some information about the upgrade. 1. Has Samsung released the upgrade to the UK networks? Obviously, as my wife has her upgrade. 2. Is it always the phone Network that does the upgrade? If so, then customers MUST always contact their network for more details. If Samsung do some upgrades, then which ones, and what is the status. So Samsung, what do you know?

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, Please be advised that there is currently no official release date for a newer firmware version for your product. You can check for available updates for your device on its support page on our website or by connecting to Samsung KIES. You can also get the latest news on software releases for our devices on the official Samsung UK Facebook page (facebook.com/SamsungMobileUK) or our Twitter feed (twitter.com/SamsungMobileUK). Thanks

    Describe the issue

  • shahid.ali 5 months ago

    the kitkat update is out in so many places around the world and still theres no sign no word nothing about it coming to UK or when its coming

    Describe the issue

    Answers

    Dazzlin 5 months ago

    My UK Note 2 has now received the KitKat 4.4 update, had no information from Samsung whatsoever when I posted on here, got the same response that you did! Check the update section on your phone and you should find it there now.

    Describe the issue

    Samsung E-Support 5 months ago

    Hi Shahid, I'm afraid there is no information on Kitkat updates at the moment. Please keep searching on your Note 2 for updates. Thank you

    Describe the issue

  • Dazzlin 5 months ago

    Describe the issue

    Answers

    Dazzlin 5 months ago

    My Note 2 has now updated to KitKat 4.4, no information from Samsung whatsoever, I just kept checking the update section on my phone after I saw that someone else said their phone had received KitKat.

    Describe the issue

    Samsung E-Support 5 months ago

    Hi, I'm afraid we have no information on the KitKat 4.4 update at the moment. Please keep searching for updates on your device. Thank you

    Describe the issue

  •  1 years ago

    I have tried to go into the setting and change the colour back to the original but it is unsucessful

    Describe the issue

    Answers

    Rizni 2 months ago

    The screen on my Galaxy Note 2 GT-n7100 has gone.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, This issue may require further troubleshooting, so please call our Mobile team on 0330 726 7864, press option 3 then 2. Thanks.

    Describe the issue

  • peter 2 years ago

    I want to know what time of the year the lte version of the note 2 will hit the market.

    Describe the issue

    Answers

    punnuggets 2 years ago

    No, this isn't the LTE version - I made the mistake of getting this version (N7100), after the salesperson assured me it was 4G. Luckily I was able to get a refund. The LTE version (N7105) should be being released by the end of October in the UK.

    Describe the issue

    Spencer 2 years ago

    This is already the LTE version :)

    Describe the issue

  • fish40 2 years ago

    Describe the issue

    Answers

    GeorgyP 2 years ago

    Two answers: (a) While JellyBean does *not* offer Adobe Flash out of the box, in the UK, the BBC have an arrangement with Adobe that has extended the time it is available in the UK Play Store as it is indispensable for using iPlayer. Even if you are not UK-based, the .apk file can be found by Googling/ going to xda-developers site and installing manually ("side-loading"). The only thing to be aware of is that Adobe have stopped development of Flash on mobile devices and thus there will not be any further updates or security patches.

    Describe the issue

    Fyberoptyx 2 years ago

    From what I understand Jelly Bean does not support Flash but my Jelly Bean Nexus 7 plays netflix and BBC iplayer just fine.

    Describe the issue

  • CovLad 2 years ago

    I was wondering if the Galaxy Note 2 is compatable with the UK t mobile Everything Everywhere network?

    Describe the issue

    Answers

    Pritch 2 years ago

    Network • 3G: HSPA +21Mbps (HSDPA 21Mbps/HSUPA 5.76Mbps) • 4G LTE: 100Mbps/50Mbps (HSDPA 42Mbps/HSUPA 5.76Mbps)

    Describe the issue

    Pritch 2 years ago

    According to the 'Tech Specs' page for the Note II here on the Samsung Website, the Note II will be compatible on 'EDGE / GPRS (850 / 900 / 1800 / 1900MHZ)'. Everything Everywhere's 4G network will run on 1800MHZ from the 15th October 2012, so my assumption will be that it will be available on 4G from the 15th October on Orange or T-Mobile. But....i'm just assuming, would be nice if Samsung themselves could confirm/deny this.

    Describe the issue

  •  1 years ago

    The device driver doesn't load when connecting my Note 2 to my windows 7 laptop through USB.

    Describe the issue

    Answers

    Samsung Staff 1 years ago

    Hi, Please uninstall KIES from your computer and leave your phone unplugged. Reinstall the latest version of KIES from our website and stay connected to the internet until installation is complete. When installation is finished disconnect from the internet and connect your phone. Once the driver installation is complete you can once again connect to the internet and KIES should communicate correctly with your phone. Thanks.

    Describe the issue

  •  1 years ago

    HOW CAN I TRANSFER ALL INFO, SETTINGS ETC FROM MY OLD GALAXY NOTE TO MY NEW NOTE 2?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, All apps should be connected via your gmail account, so when setting up your Note II, add the gmail you currently set up on your Note. All your apps can then be installed onto the Note II. All files should be backed up via Kies whereby you can transfer over to the Note II as and when required. Unfortunately, settings cannot be transferred, these would need to be manually input when first setting up the Note II. Thanks.

    Describe the issue

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