• Useful Software

    Samsung Kies

    Samsung Kies connects your mobile phone to your PC, making it easier for you to synchronize data between devices and find new apps.

    Read More

    Samsung KiesSamsung Kies
  • Useful Software

    Support Upgrade

    An easy way to upgrade to the latest software available for your mobile phone, and enjoy improved functionality and other enhancements.

    Read More

    Support Upgrade
  • Useful Software

    S Note

    You can use your PC to efficiently manage all the notes you wrote on your mobile device using S Note.

    Read More

    S Note
  • Useful Software

    Find my Mobile

    Protect your personal information and recover a lost phone. Find my Mobile lets you control and track your mobile remotely.

    Read More

    Find my Mobile

Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual

14.73 MB, pdf, ENGLISH

27 Sep, 2013

Other Manuals

  • Safety Guide

    0.01MB, pdf, ENGLISH, ENGLISH(Hongkong), CHINESE, CHINESE, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH, GERMAN, GREEK, HUNGARIAN, ITALIAN, LITHUANIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, SPANISH, SWEDISH

    27 Sep, 2013

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • Andy 6 months ago

    I have miracast compatible wireless dongle as made by prestigio pmd1 I have looked at the phone settings there is no mirror function and the native android wireless display facility has been removed i have used the facility with my other android devices please advise how to mirror my phone - maybe there is an app or hidden settings I await your reply

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi Andy, I'm afraid the Galaxy Ace 3 does not have the mirroring function.

    Describe the issue

    Samsung E-Support 6 months ago

    Hi Andy, I'm afraid the Galaxy Ace 3 does not have the mirroring function on the device.

    Describe the issue

  • Maria27 3 months ago

    how do I set a password for the lock screen?

    Describe the issue

    Answers

    Samsung Support 3 months ago

    Hi, Please check out this link for the manual (page 37) on how to do this http://downloadcenter.samsung.com/content/UM/201309/20130927142228960/GT-S7275R_UM_EU_Jellybean_Eng_Rev.1.0_130826.pdf. Hope this helps.

    Describe the issue

    Samsung Support 3 months ago

    Hi. Please see page 37 of the user manual provided in the link below. It provides step by step guides on how to set a privacy password on your device. http://downloadcenter.samsung.com/content/UM/201309/20130927142228960/GT-S7275R_UM_EU_Jellybean_Eng_Rev.1.0_130826.pdf I hope this helps.

    Describe the issue

  • John 6 months ago

    Does anyone have any thoughts on whether I should buy the s3 mini or the ace3? Cheers

    Describe the issue

    Answers

    singe 4 months ago

    I own an Ace 3. I would not receommend the Galaxy Ace 3. The battery life is extremely short. It rarely lasts until 18:00. And I rarely use it at work. The Ace 3 gets very hot occasionally, to the extent you have to take it out of your pocket. My phone provider has poor service (not Samsungs fault) and has not been able to rectify these issues.

    Describe the issue

    Samsung E-support 6 months ago

    Hi John, Here is a link to a full comparison on the website http://www.samsung.com/uk/consumer/comparison?prda=GT-I8190RWABTU&prdb=GT-S7275UWNBTU. Hope this helps.

    Describe the issue

  • azhar 9 months ago

    will android 4.4.2 come on the ace 3

    Describe the issue

    Answers

    singe 4 months ago

    I would not expect this at all. Then you will not be disappointed

    Describe the issue

    Samsung E-Support 9 months ago

    Hi Azhar, There is currently no release date for a newer firmware for your device. Please keep checking for updates in you settings as well as through our Kies program. You can also get the latest news on software releases for our devices on the official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (twitter.com/SamsungUK). Thanks

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, To assist you further with this query we do require more information. If you could contact a member of our Galaxy technical support team on 0330 7267864, they would be more than happy to help. Thanks

    Describe the issue

  •  9 months ago

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi, We recommend you contact a member of our Galaxy support team on 0330 726 7864 who will be able to assist you with this. Thanks

    Describe the issue

  • 1 Answers

    samsung gt.s5830i

    michael 6 months ago

    could you please explain what accessories come with this device, please, example ear phones, charger, disks

    Describe the issue

    Answers

    Samsung E-Support 5 months ago

    Hi Michael, The package contents should include the device, battery and quick start guide. The items supplied with the device and any available accessories may vary depending on the region or service provider. You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. Hope this helps.

    Describe the issue

  • Vincenzo 5 months ago

    I have just purchased a Galaxy Ace 3 and having set up my emails to link to my Hotmail account, I cant sync the calendar to match. All I get is my Google Mail Calendar which I dont use. I have a full year of events/meetings/birthdays etc on my Outlook/Hotmail calendar but cannot get the phones S Planner to sync to these email accounts. Very frustrating. Please help.

    Describe the issue

    Answers

    Samsung E-Support 5 months ago

    Hi Vincenzo, You need to download Kies to your PC, which will enable you to sync your calendar and contacts with your email. Please check out this link to download Kies to your PC http://www.samsung.com/uk/support/usefulsoftware/KIES/. I have also attached a link to show you how to sync your contacts and schedules http://www.samsung.com/uk/support/usefulsoftware/KIESTUTORIAL/JSP. Hope this helps.

    Describe the issue

  • clive 5 months ago

    Samsung galaxy ace 3 5275r

    Describe the issue

    Answers

    Samsung E-Support 5 months ago

    Hi Clive, Have you tried doing a factory reset on the device? Please check out this link to do this, but ensure that you back up your personal data first http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=1038377. Hope this helps.

    Describe the issue

  • richard 5 months ago

    Describe the issue

    Answers

    Samsung E-Support 5 months ago

    Hi Richard, Please check out this link and perform a factory reset on your device http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=1038377. Please ensure to back up all of your personal files first. Hope this helps.

    Describe the issue

Can't find what you need?

Email Support

Send an email, and get a next response.
Message us

Mail Support

Send us a letter for a 7-day response (approximately).

Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

Show More +

Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

Show More +
More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close