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Downloads & ManualsExpand

User Manual

11.55 MB, pdf, ENGLISH

21 Apr, 2014

tech specs

  • OS
    Android
  • Display
    5.1" (129.4mm)
  • Camera
    CMOS, 16MP
  • 4G
    B1 (2100), B2 (1900), B3 (1800), B5 (850), B7 (2600), B8 (900), B20 (800) dependent on market support

Network/Bearer

  • Multi-SIM
    Single-SIM
  • SIM size
    Micro-SIM (3FF)
  • 2G GSM
    B8 (GSM 850MHz), B10 (E-GSM 900MHz), B13 (DCS 1800MHz), B14 (PCS 1900MHz)
  • 3G UMTS
    B1 (IMT 2100MHz), B2 (PCS 1900MHz), B5 (US 850MHz Cellular), B8 (GSM 900MHz)
  • 4G LTE
    B1 (2100), B2 (1900), B3 (1800), B5 (850), B7 (2600), B8 (900), B20 (800) dependent on market support

Connectivity

  • ANT+
    Yes
  • USB Version
    USB 3.0*
  • Location Technology
    GPS, Glonass, Beidou
  • Earjack
    3.5mm Stereo
  • MHL
    MHL 2.1
  • Wi-Fi
    802.11a/b/g/n/ac 2.4G + 5GHz, VHT80 MIMO
  • Wi-Fi Direct
    Yes
  • DLNA Support
    No
  • Bluetooth Version
    Bluetooth v4.0
  • NFC
    Yes
  • Bluetooth Profiles
    DI, MAP, PBAP, HOGP, PAN, A2DP, AVRCP, HFP, HSP, OPP, SAP, HID
  • PC Sync.
    KIES

SHOW MORE SPECS

OS

  • OS
    Android

Display

  • Technology (Main Display)
    Super AMOLED
  • Size (Main Display)
    5.1" (129.4mm)
  • Resolution (Main Display)
    1920 x 1080 (FHD)
  • Color Depth (Main Display)
    16M
  • S Pen Support
    No

Processor

  • CPU Speed
    2.5GHz
  • CPU Type
    Quad-Core

General Information

  • Colour
    Charcoal Black, Copper Gold, Electric Blue, Shimmery White

Memory

  • RAM Size (GB)
    2GB
  • ROM Size (GB)
    16 or 32**
  • External Memory Support
    MicroSD (up to 128GB)***

Camera

  • Video Recording Resolution
    UHD 4K (3840 x 2160) @30fps
  • Main Camera - Resolution
    CMOS, 16MP
  • Front Camera - Resolution
    CMOS, 2MP
  • Main Camera - Flash
    Yes
  • Main Camera - Auto Focus
    Yes

Sensors

  • Sensors
    Gesture Sensor, Fingerprint Sensor, HR Sensor, Hall Sensor, Accelerometer, Geomagnetic Sensor, Gyro Sensor, Light Sensor, Barometer, Proximity Sensor

Physical specification

  • Dimension (HxWxD)
    142 x 72.5 x 8.1mm
  • Weight
    145g

Battery

  • Standard Battery Capacity
    2800mAh
  • Removable
    Yes
  • Internet Usage Time(3G)
    Up to 11h
  • Internet Usage Time(LTE)
    Up to 10h
  • Internet Usage Time(Wi-Fi)
    Up to 12 h
  • Video Playback Time
    Up to 13h
  • Audio Playback Time
    Up to 67h
  • Talk time (W-CDMA)
    Up to 21h

Audio and Video

  • Video Playing Format
    FLV, M4V, MKV, MP4, WEBM, WMV, 3G2, 3GP, ASF, AVI
  • Video Playing Resolution
    UHD 4K (3840 x 2160) @30fps
  • Audio Playing Format
    3GA, AWB, FLAC, MID, MXMF, OGA, OTA, RTX, RTTTL, XMF, AAC, AMR, IMY, M4A, MIDI, MP3, OGG, WAV, WMA

Services and Applications

  • Gear Manager
    Yes
  • S-Voice
    Yes
  • Mobile TV
    No

Ask the Community

Browse questions and answers, answer one yourself, or 

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  • abooker 3 months ago

    I have a brand new Galaxy S5. When I try to setup POP3 email on the phone I get the message Unfortunately, Email has stopped. I have spoke to Samsung who suggested that I get my provider (EE) to replace the phone which I have done but the new handset has exactly the same problem. I have tried Factory Reset and then email setup but this does not resolve the problem.

    Describe the issue

    Answers

    BigBear63 1 months ago

    Setting up email depends on your email provider. My provider is not a well known one so my mobile company couldnt provide straightforward specific set up instructions. I checked out my email providers FAQs and found that smart phone set-up was discussed. This is what I discovered: For the incoming server - POP3 settings are fine but it is better to use IMAP settings with SSL security. Apparently, IMAP leaves a copy of the email on the server, POP3 doesnt. I followed my email providers android smartphone instructions and it worked first time. The outgoing server requires SMTP settings but one problem is that mobile networks often use Port 25 for their own email service so another port must be used. My email provider gave me two alternative Port options. I used Port 2525 though this is email-provider-specific, so make sure you use the right one for you. I been getting emails automatically without any problems ever since.

    Describe the issue

    blinkin21 2 months ago

    Same issue HERE... any FIX!?

    Describe the issue

    Terryg 2 months ago

    I have exactly the same issue and have tried everything to get it sorted out. I have resorted to downloading an independent email app so I can use the email on my S5, all my setting work on an S4 with no problems. Just email tech guys at Samsung with the issue. Just thought you might like to know you are no the only one with this issue.

    Describe the issue

  • Dawn 3 months ago

    Describe the issue

    Answers

    steggle17 1 weeks ago

    Same happened to mine.....surely a design flaw. .....O2 say I need to get samsung to replace under the warranty?

    Describe the issue

    Dawn 3 months ago

    The cover does fit flush and snugly over the port, though it is the opposite way round. Doesnt fit the original way due to the broken plastic tag. Phone is currently away to hopefully get fixed!

    Describe the issue

    Samsung E-Support 3 months ago

    Hi Dawn, We cannot guarantee that the device is now waterproof if this is not securely covering your charging port. Thanks

    Describe the issue

  • mani 3 months ago

    Describe the issue

    Answers

    BigBear63 1 months ago

    I dug these out of the SM-G900F Quick Start Guide. Head: 0.562 W/Kg Body: 0.406 W/Kg According, to the quick start guide the SAR limit is 2.0 W/Kg.

    Describe the issue

    Samsung E-Support 3 months ago

    Hi Mani, You can view all the tech specs for the S5 on the following link; http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/SM-G900FZKABTU Thanks

    Describe the issue

  • 2 Answers

    WiFi gets stuck

    Nathan 2 months ago

    When connecting to WiFi n network(s) I get an initial fast connection for about 5MB is then just hangs, the connection is not dropped but no more data seems to be transmitted/received. No further data connection request will work on the current WiFi session. (Other devices connecting to this network do not exhibit this behavior) When connected to a WiFi g network no problem is encountered. Any suggestions or solutions?

    Describe the issue

    Answers

    Samsung E-support 2 months ago

    Hi Nathan, Are there any error messages that appear on your screen when the data stops coming through? Have you tried deleting the WIFI connection from you S5 then re-adding it? If you have tried this, I would suggest that you give our tech support team on 0330 7267864 so that they can run some tests on your device.

    Describe the issue

    Samsung E-support 2 months ago

    Hi Nathan, Are there any error messages that appear on your screen when the data stops coming through? Have you tried deleting the WIFI conntection from your S5 then re-adding it? If you have tried this, I would suggest that you call out Tech support team on 0330 7267864 so that they can run some tests on your device. Hope this helps.

    Describe the issue

  • cavalier666 2 weeks ago

    i bought an s5 outright simfree, but have had issues from day 1, handset was replaced , sim card was replaced. and finally i found that turning wifi off fixed it. i cannot get incoming calls at all when wifi is turned on? is there a fix for this coming ? seems its a known bug and few people experience same

    Describe the issue

    Answers

    silverghost 2 weeks ago

    I have exactly the same issue and have had various conversations with Virgin Mobile regarding it, they are telling me that it is wide spread and to do with Kit Kat, it apparently affects other handsets apart from the S5, I am hoping that this is fixed quickly as I am afraid that everyone will be missing important calls.

    Describe the issue

    Samsung E-Support 2 weeks ago

    Hi, I recommend that you visit your local repair centre to get your S5 serviced by an engineer. Please check out this link to find your nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.

    Describe the issue

  • mrhardware 3 months ago

    What type of memory card can be used in the galaxy S5 and is there a preferred brand of card that works better

    Describe the issue

    Answers

    BigBear63 1 months ago

    Micro SDXC Class 10 up to 128GB. 64GB & 128GB are very recent developments so expect more memory faults and read/write issues with these bigger cards. In a nutshell, the bigger the storage capacity, the more likely errors may occur, so buy a reputable make with a lifetime warranty, from a respectable vendor.

    Describe the issue

    Samsung E-Support 3 months ago

    Hi, The S5 uses Micro SD cards up to 128GB in size. Thanks

    Describe the issue

  • conner 3 months ago

    is there any Samsung galaxy bundles that come with the new gear 2 ?

    Describe the issue

    Answers

    Samsung E-Support 3 months ago

    Hi Connor, There may be different promotions depending on retailers or network providers. As always you can register online at our Samsung UK website to receive up to date news on all our upcoming products and services. You can stay up to date with the latest Samsung news on our official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (Twitter.com/SamsungUK). Thanks.

    Describe the issue

  • mark134uk 3 months ago

    i have a galaxy s5 and a samsung 4k e9000 3d tv,ive recorded a 4k video on my phone and want to play it on the tv, its says your not allowed when you do screen mirror and the other option is to share the video the tv doesnt come up in the devices (tv is on network as ive just used screen mirror) any advice thanks mark

    Describe the issue

    Answers

    Samsung E-Support 3 months ago

    Hi Mark, For further assistance with this, we recommend you contact a member of our technical support team on 0330 726 7864. Thanks

    Describe the issue

  • mrhardware 3 months ago

    What type of memory card can be used in the galaxy S5 and is there a preferred brand of card that works better

    Describe the issue

    Answers

    Samsung E-Support 3 months ago

    Hi, The S5 uses Micro SD cards up to 128GB in size. Thanks

    Describe the issue

  • ozzyjah 2 months ago

    I can choose pan, face or auto. Front or rear, camera or video. That is it. No other settings

    Describe the issue

    Answers

    Samsung E-support 1 months ago

    Hi, In the top left hand corner of your screen, or bottom left depending on how you're holding the device, there will be a settings cog. From here there is a number of options to pick from. Thanks.

    Describe the issue

Can't find what you need?

Email Support

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Message us

Mail Support

Send us a letter for a 7-day response (approximately).

Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

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Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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