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Downloads & ManualsExpand

Safety Guide

0.01MB, pdf, ENGLISH, ALBANIAN, BULGARIAN, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH, GERMAN, GREEK, HUNGARIAN, ITALIAN, KAZAKH, LATVIAN, LITHUANIAN, MACEDONIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, UKRAINIAN, UZBEK

23 Sep, 2014

Other Manuals

tech specs

  • OS
    Android
  • Display
    5.1" (129.4mm)
  • Camera
    CMOS, 16.0 MP
  • 4G
    B1(2100),B2(1900),B3(1800),B5(850),B7(2600),B8(900),B20(800) dependent on market support

Dimension of SM-G900FZWABTU

Network/Bearer

  • Multi-SIM
    Single-SIM
  • SIM card size
    Micro-SIM (3FF)
  • 2G GSM
    B8 (GSM 850MHz),B10 (E-GSM 900MHz),B13 (DCS 1800MHz),B14 (PCS 1900MHz)
  • 3G UMTS
    B1 (IMT 2100MHz),B2 (PCS 1900MHz),B5 (US 850MHz Cellular),B8 (GSM 900MHz)
  • 4G LTE
    B1(2100),B2(1900),B3(1800),B5(850),B7(2600),B8(900),B20(800) dependent on market support

Connectivity

  • ANT+
    Yes
  • USB Version
    USB 3.0*
  • Location Technology
    GPS,Glonass,Beidou
  • Headphone socket
    3.5mm Stereo
  • MHL
    MHL 2
  • Wi-Fi
    802.11 a/b/g/n/ac 2.4G+5GHz, VHT80 MIMO
  • Wi-Fi Direct
    Yes
  • DLNA Support
    No
  • Bluetooth Version
    Bluetooth v4.0
  • NFC
    Yes
  • Bluetooth Profiles
    DI, MAP, PBAP, HOGP, PAN, A2DP, AVRCP, HFP, HSP, OPP, SAP, HID
  • PC Sync.
    KIES

SHOW MORE SPECSExpand

Operating System

  • Operating System
    Android

Display

  • Technology (Main Display)
    Super AMOLED
  • Size (Main Display)
    5.1" (129.4mm)
  • Resolution (Main Display)
    1920 x 1080 (FHD)
  • Colour Depth (Main Display)
    16M
  • S Pen Support
    No

Processor

  • CPU Speed
    2.5GHz
  • CPU Type
    Quad-Core

General Information

  • Colour
    Charcoal Black, Copper Gold, Electric Blue, Shimmery White

Memory

  • RAM Size (GB)
    2 GB
  • ROM Size (GB)
    16 or 32**
  • External Memory Support
    MicroSD (up to 128GB)***

Camera

  • Video Recording Resolution
    UHD 4K (3840 x 2160) @30fps
  • Main Camera - Resolution
    CMOS, 16.0 MP
  • Front Camera - Resolution
    CMOS, 2.0 MP
  • Main Camera - Flash
    Yes
  • Main Camera - Auto Focus
    Yes

Sensors

  • Sensors
    Gesture Sensor,Fingerprint Sensor,HR Sensor,Hall Sensor,Accelerometer,Geomagnetic Sensor,Gyro Sensor,Light Sensor,Barometer,Proximity Sensor

Physical specification

  • Dimension (HxWxD)
    142.0 x 72.5 x 8.1 mm
  • Weight
    145 g

Battery

  • Standard Battery Capacity
    2800 mAh
  • Removable
    Yes
  • Internet Usage Time(3G)
    Up to 11 h
  • Internet Usage Time(LTE)
    Up to 10 h
  • Internet Usage Time(Wi-Fi)
    Up to 12 h
  • Video Playback Time
    Up to 13 h
  • Audio Playback Time
    Up to 67 h
  • Talk time (W-CDMA)
    Up to 21 h

Audio and Video

  • Video Playing Format
    FLV, M4V, MKV, MP4, WEBM, WMV, 3G2, 3GP, ASF, AVI
  • Video Playing Resolution
    UHD 4K (3840 x 2160) @30fps
  • Audio Playing Format
    3GA, AWB, FLAC, MID, MXMF, OGA, OTA, RTX, RTTTL, XMF, AAC, AMR, IMY, M4A, MIDI, MP3, OGG, WAV, WMA

Services and Applications

  • Gear Manager
    Yes
  • S-Voice
    Yes
  • Mobile TV
    No

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • cavalier666 3 months ago

    i bought an s5 outright simfree, but have had issues from day 1, handset was replaced , sim card was replaced. and finally i found that turning wifi off fixed it. i cannot get incoming calls at all when wifi is turned on? is there a fix for this coming ? seems its a known bug and few people experience same

    Describe the issue

    Answers

    shrofc10 3 weeks ago

    Ive been through this problem with Virgin every month since July when I first got my S5. Its on the latest firmware. Still utter rubbish. I will be asking to terminate my contract with Virgin. Im told this is not an issue with the phone -- and works on O2... Is that true? I will try taking it to a Samsung local repair centre.

    Describe the issue

    tasha 1 months ago

    I am also with Virgin and I have been complaining about calls not coming through since MAY and its now SEPTEMBER. I was told that it is a problem with Samsung and that Samsung are going to put a software update to fix it. Samsung - are you? Is it only S5 phones through Virgin? It also delays some of my messages coming through. I had the Samsung S2 which was great and am sorely disappointed now :(

    Describe the issue

    max1979 1 months ago

    Virgin mobile are adamant that the phone is NOT faulty. They are telly us it is an android issue. This is the worst phone I have ever had. :-( and most expensive.

    Describe the issue

    silverghost 3 months ago

    I have exactly the same issue and have had various conversations with Virgin Mobile regarding it, they are telling me that it is wide spread and to do with Kit Kat, it apparently affects other handsets apart from the S5, I am hoping that this is fixed quickly as I am afraid that everyone will be missing important calls.

    Describe the issue

    Samsung E-Support 3 months ago

    Hi, I recommend that you visit your local repair centre to get your S5 serviced by an engineer. Please check out this link to find your nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.

    Describe the issue

  • Dawn 6 months ago

    Describe the issue

    Answers

    steggle17 3 months ago

    Same happened to mine.....surely a design flaw. .....O2 say I need to get samsung to replace under the warranty?

    Describe the issue

    Dawn 6 months ago

    The cover does fit flush and snugly over the port, though it is the opposite way round. Doesnt fit the original way due to the broken plastic tag. Phone is currently away to hopefully get fixed!

    Describe the issue

    Samsung E-Support 6 months ago

    Hi Dawn, We cannot guarantee that the device is now waterproof if this is not securely covering your charging port. Thanks

    Describe the issue

  • wickdaman 3 months ago

    Since my device firmware update a couple days ago, I cannot use my fingerprint on my lockscreen. If I go into Settings > Lockscreen it allows me to choose Fingerprint, but prompts for Password after. If your input is numerical it secures via PIN, if alphanumeric it secures via Password. It does not secure with Fingerprint. If I try choosing Fingerprint again, it will prompt to create Password again and gives the same results as mentioned before. I believe this to possibly be a firmware issue?

    Describe the issue

    Answers

    wickdaman 3 months ago

    I have since noticed this is all related to the KNOX EMM app. I have escalated this to the Samsung KNOX Team via the website.

    Describe the issue

    wickdaman 3 months ago

    I have since noticed this is all related to the KNOX EMM app. I have escalated this to the Samsung KNOX Team via the website.

    Describe the issue

    wickdaman 3 months ago

    I have since noticed this is all related to the KNOX EMM app. I have escalated this to the Samsung KNOX Team via the website.

    Describe the issue

  • mani 6 months ago

    Describe the issue

    Answers

    BigBear63 4 months ago

    I dug these out of the SM-G900F Quick Start Guide. Head: 0.562 W/Kg Body: 0.406 W/Kg According, to the quick start guide the SAR limit is 2.0 W/Kg.

    Describe the issue

    Samsung E-Support 6 months ago

    Hi Mani, You can view all the tech specs for the S5 on the following link; http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/SM-G900FZKABTU Thanks

    Describe the issue

  • Philfy 1 months ago

    I have set galaxy s5 to answer calls by pressing the home button, worked for a while and now it doesnt along with the power button ending/rejecting calls. What ahve I done or how can I fix it. I have tried deseclecting, switching it off nad then back on and reselecting but that didnt work.

    Describe the issue

    Answers

    Kirsty Grayson 1 months ago

    Hi. I recommend performing a factory data reset on your Galaxy S5. You can do this by following these steps: Settings - Back up and reset - Factory data reset - Reset device - Erase everything. Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES: http://www.samsung.com/uk/support/usefulsoftware/KIES/ If the factory data reset does resolve the issue with your device then I advise taking your Galaxy S5 to your nearest service centre. Please visit the link below which will aid you in locating it: http://www.samsung.com/uk/support/servicelocation/ I hope this helps.

    Describe the issue

    Jessica Thomas 1 months ago

    Hi Philfy, Have you tried to factory reset your S5 back to factory settings? Please ensure to back up all of your important data before attempting this as it will wipe your S5 http://www.samsung.com/uk/support/skp/faq/1057759. Hope this helps.

    Describe the issue

  • martin 3 months ago

    hi i have a new samsung s5 that wont charge or respond iv tried all the usual things any ideas

    Describe the issue

    Answers

    Samsung E-Support 3 months ago

    Hi Martin, Due to the nature of this enquiry please contact your nearest repair centre to speak to an engineer http://www.samsung.com/uk/support/servicelocation/. Hope this helps

    Describe the issue

    Samsung E-Support 3 months ago

    Hi. Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it: http://www.samsung.com/uk/support/servicelocation/ Thanks.

    Describe the issue

  • mrhardware 6 months ago

    What type of memory card can be used in the galaxy S5 and is there a preferred brand of card that works better

    Describe the issue

    Answers

    BigBear63 4 months ago

    Micro SDXC Class 10 up to 128GB. 64GB & 128GB are very recent developments so expect more memory faults and read/write issues with these bigger cards. In a nutshell, the bigger the storage capacity, the more likely errors may occur, so buy a reputable make with a lifetime warranty, from a respectable vendor.

    Describe the issue

    Samsung E-Support 6 months ago

    Hi, The S5 uses Micro SD cards up to 128GB in size. Thanks

    Describe the issue

  • beamz 5 months ago

    Is there a way to download apps strait to the sd card without having to download an app or having to do it manually?

    Describe the issue

    Answers

    Sue Tandy 1 months ago

    Is there a way to video direct to the SD card?

    Describe the issue

    Samsung E-support 5 months ago

    Hi. Unfortunately there is no way to download apps straight to the SD card. Apps will download to the device's internal storage. Hope this helps.

    Describe the issue

  • Rach84 3 months ago

    My phone (S5) froze when installing a software update. I was advised to factory reset by press volume up, home and power altogether. When I do this the menu doesnt appear and my phone restarts and freezes again at the home page. Any other suggestion please.

    Describe the issue

    Answers

    Rach84 3 months ago

    Yes I have tried this and it does the same. Powers up and when gets to the home screen it freezes again.

    Describe the issue

    Samsung E-Support 3 months ago

    Hi, Have you tried to press and hold down the power button and the volume down at the same time for more than 7 seconds? Hope this helps.

    Describe the issue

  • khaliq 1 weeks ago

    i put the mobile data on on my phone but my internet doesnt work. the phone is unlocked, it allows me to use my minutes and texts but doesnt let me use my interent of which i have 2.92gb to use. the sim card supplie dby giffgaff does work on my two other phones but on this phone the internet doesnt work. what can i do?

    Describe the issue

    Answers

    Kirsty Grayson 1 weeks ago

    Hi. Do you have your mobile data switched on? You can check this easily by dragging the notification bar down from the top of the screen and selecting mobile data. This icon should be green. If your mobile data is turned on and it still isn’t working, you can do an automatic search for available networks. To do this, go to Settings > More networks > Network operators > Select relevant operator. If this is not successful, try using a different network SIM card to establish if the issue is with the device or the network. If another SIM doesn’t work, please check out this link to find your nearest walk in service centre: http://www.samsung.com/uk/support/servicelocation/ However, if another SIM card does work fine in the device, I recommend contacting your network provider for more information regarding their mobile data connectivity. I hope this helps.

    Describe the issue

    Jessica Thomas 1 weeks ago

    Hi Khaliq, Have you checked that you mobile data is switched on? On the home screen, swipe down the notification menu and ensure the mobile data icon is green. If this does not resolve your issue, you could try a factory reset? To do this, Go to Apps > Settings > back up & Reset > Factory data reset > Reset device > Erase Everything. Please ensure to back up all important data before trying this. Hope this helps.

    Describe the issue

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If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

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Please contact our technical support centre before sending any products to the above address

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Phone Support

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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