Galaxy Z Fold3 5G
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Recommended by 69% of customers.
The device offers a large, bright display and powerful performance, enabling useful multitasking.
However, there are significant concerns about its durability, with reports of issues with the folding mechanism, screen damage, and other hardware problems leading to the phone becoming unusable over time.
The overall consensus is that while the device has great potential, the quality control and customer service issues make it a risky purchase for many consumers.
AI-generated from customer ratings & reviews, and may include incentivized reviews.
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Ive used the note 3 and 5 of Samsung and always felt they were amazing then I switched to other devices. I had a Sony Ultra..and was very happy with it..never a moment of regret..then my kids gifted me the z fold, I was excited as I had used Samsung Note..but nope, not pleased at all..the split screen is a pain..its bulky..and everything has to be bought separately.. the phone all in all is highly priced for a bad design. The spen holder prevents you from putting the phone on car phone holder...just a ridiculously designed phone. Once you slip on a cover its a brick. I dont think any thought went into designing this to make it user friendly and easy.
I bought the fold 2. Its a great phone but after sale support is not. They didn't activate samsumg care plus for my phone while it was included with the phone. My phone screen is broken and no one solved this issues. I tried everything to find a solution but unfortunately i can't. I love samsung but I hate the way I got treated. I'm considering switching to a brand that respects its costumers.
Worst service you can get @samsunggulf @samsung_uae @samsungmobile I bought a Samsung phone and the phone is defective and they refuse to solve the problem
Dear customer. Thank you for contacting Samsung Gulf support team. Kindly accept our apologies for the inconvenious, and the experience that you're going through , please clarify what are the issues that you're facing with your device, so that we can help you in a better way. Or, you may visit one of the authorized service centers for technical check: https://www.samsung.com/ae/support/service-center/ Warm regards, Samsung Gulf support team.
just dont buy from samsung gulf they use aramex for there delivery i pay 7000 dhs and they use the worst company for there shipment out for delivery then 10 min at the end of the day updated address . now i know how samsung gulf care about there customer
I recently bought this phone and did not have enough time to check or use all the features. Then and as per my life routine, age and personality, I don't feel I am in need of all the features or applications. Frankly, I mostly use other well-known applications such as Google and Microsoft and some others. My only concern is about the layout of the mobile Settings. It is not friendly to know the location of items. The last issue is your this review. I was not able to know which one is my phone to select, so I had to check the phone box.
I recommended this product.
A phone as expensive as this should last longer than a year and a half. Expensive fix. The front screen is the only screen that consistently works, and it is very small. When I open the phone, the screen is black. In addition, the speaker does not work when I open the phone. It starts to work when partially closed, but you can't see the screen. The speaker works on the front screen, but like I said, it is way too small to watch anything. I have not even paid this phone off yet and from what I have read, it will take over $600.00 to fix it.
This phone is great when you first get it but after a while the screen cracks at the fold. I've had 2 now and about to have to pay a deductible for a design flaw. It is also freezing up and having difficulty connecting to things. My most used app Spotify keeps dropping out and freezing up. I wouldn't recommend this phone to anyone and I'm looking forward to getting a different phone. I've also talked to others that have the same phone and they are having the same issues.
The best smartphone that I’ve ever used.the only problem with Z fold 3 is the gap when it’s folded.
I recommended this product.
Bought it last week and i am still amazed by the size and features i discover each day
I recommended this product.
This is the most expensive phone that i have ever brought in my 20+ yrs. I regret purchasing this phone. I bought the phone in Jul.2021. Since 1 week now, my wide screen auto mute's as soon as i open the wide screen. The wide screen is working fine, but the audio auto mute's itself. The moment i try to fold the screen halfway, the audio unmutes itself. I visited the Samsung service Centre in MOE yesterday and showed my phone. I was first asked whether i have Samsung care. I said i don't have. So then they examined my phone and said that the wide screen will have to be replaced and the cost will be AED 1800. Why on earth will i pay such a huge amount to repair such an expensive phone that i ever bought in my lifetime??? What a waste to buy this phone. FYI -I have never ever dropped my phone which could have resulted in my phone to have any such problems.
Your feedback is very valuable to us and we really appreciate it to improve our services more in the future. And we really apologize for any inconvenience caused to you, this is not the experience that we wanted you to go through. However, you may contact our channels for further support and assistance. https://www.samsung.com/ae/
I sent my z fold 3 for a battery replacement, but since the cost was too high, I declined the service and had it sent back. When I received it, the phone’s sound had stopped working. I sent it back again, but they didn’t take responsibility and refused to repair it free of charge. Less than a week later, the Wi-Fi also stopped working. Now the phone is practically unusable. I’ll never buy a Samsung again, thank you.
I was an apple user ever since but i wanted change so i tried the fold 3. And boy i didn't regret it. The galaxy z fold 3 is an all around phone. And it is an amazing one. The only problem is battery life is short, for a phone of this magnitude it should have bigger battery capacity. And camera can still be improved because this is an high end phone. But overall i love my fold 3. And didn't regret switching.
I recommended this product.
I love being able to switch back and forth between a smaller screen to the big screen. But now twice the fold in the middle has turned to a black line and you can use the big screen. I am sadden by this. For this replacement phone has been less than a year long of having. I will be looking into a different phone I don't want one breaking before a year is up.
I had 1 year and now it is 2 year of using device phone but inside starting have a problem like liquid expose on your right screen way. I try to figure it out if it was water or else. I still like Galaxy Fold 3 5G is awesome phone. Sadly for me with this start to have issue. All of the service was prefect till it exposed liquid somehow.
At first I was skeptical in getting the device but I took the risk and, guess what? I am so glad I risked it and now I am enjoying with the best smarthphone I ever had. The multitasking features really hits the right spot. Also, it's so fast that it can accomodate 3 applications at the same time. It's very versatile and so awesome!
I recommended this product.
It's speed and size when folded are both great assets. The cameras are just what I expect from the Samsung stable, and the size of the expanded screen is taken full advantage of when you edit your graphics The price is perhaps a bit more expensive than a lot of phones with these specs but it's a good price for what you get.
I recommended this product.
I bought this on first day of pre-order. It's an amazing powerhouse of a phone.. Especially, the way it easily integrates into a tablet.. the use cases of this phone can be realized only when it's Daily driven.. one thing is sure, once you start using it, there is no going back to normal slab phone..
I recommended this product.
Dear Sir/Madam, I bought this phone in August 23 from Canada, now I am residing in Iraq. It has lost volume, speakers do not work at all but on hands free it is working. I am so confused on it being Samsung user over years and years. Kindly advice easy method to fix it. Regards, Khalid
I bought this phone almost a year ago it is great large screen with the pen and small screen very enjoyable with throwbacks are the battery and small screen does not right with the end and the pin is large and you have to attach it outside otherwise outstanding very strong
I recommended this product.
It's a phone & a tablet in one. At first it took me a week to get use to the size and weight but then magic happened and now I can't hold any phone but the Zfold3 .. and awesome all rounder of a phone. However wish samsung could integrate the S_pen inside the phone.
I recommended this product.
Waste of money. Fold After a few months, it slowly started not opening all the way. Eventually it was pretty bad, and I sent it in for warranty repair. They saw nothing about it, Its like a 170 degree angle instead of a 180 degree angle.
phone is great but it could be faster , slow updates and i regret as my S21 Ultra 16 GB Ram is way better and the screen more beatiful, dust resistance is an issue as i cant take it to the beach and you cant see under sunlight
I only use this device to do everything. When I'm out, it's my phone & tablet. When I'm at home I connect it to my monitor with DEX & I'm working. I don't think I'm gonna be able to go back to a single use phone anymore.
I recommended this product.
Hands down a brilliant phone. S Pen is an after thought which is also fine but atleast design a cover which can hold it decently. The cover that came with it is horrible in every sense from material to being practical.
I recommended this product.
The camera quality was so bad. I wish that the pen would be built in the phone instead of flip cover, i dont want to have double flip phone !! Battery live was average, i would like to have a better sound system.
I had the Z fold 2 , much better battery life than the fold 3 The camera on the fold 2 and 3 are terrible for such expensive phone I don’t understand why they don’t just put the S21 ultra cam in the fold series
Very bad..nothing good about any fold or flip phone.reparis are too expensive and no warranty. Phone gets display problems all the time and service centers don't do a good job... They only want money for repairs
Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"
I've bought my Z Fold3 almost 3 month back from shop. I noticed that it doesn't have Samsung Care package. And cannot activate online! I call Samsung support and made a complaint with no response upto now!??
I recommended this product.
I been using it for 2 months now and trust me I wasted all my type using non foldable phone this thing is future technology the only 1 issue is battery life it can be improved and fold line will be rocking
I brought this phone about a month ago and it's the best phone I ever had. It's fun to use. I don't think I'll ever be able to go to regular phone ever again. Nice job samsung. You converted me from apple.
I recommended this product.
The phone’s outer shell is not durable at all. I noticed scratches on the hinge on the 2nd Day. There is also a dent on the hinge and I did not drop it or hit it with anything at all since I got it. Phone is kept in Samsung’s original Silicon Case bought from Samsung store in Abu Dhabi Mall. I am very surprised with the build quality and materials used. There is no way to get it fixed or scratches to be removed. Me and my family of around 13 people are Samsung customer since 10 years but now i am starting to question the durability of Samsung phones. Even while filling this form I noticed that DURABLE is one of the Pros. With my experience, NOT DURABLE should be in Cons. I understand that Samsung wants the user to believe that their phones are DURABLE but the reality is far from it. If such an expensive phone scratches in 2 days than what will happen in 2 months? I am Super disappointed and I started telling friends and family not to buy it. I am very sure my review will not be published but I have started sharing my experience with friends, family and soon I will start sharing on social media.
It is a good overall change from the Fold2, battery life is much better and the screen for one is brighter. The stylus option is my favourite. Overall the phone has improved a lot.
I have enjoyed using this phone, and I feel proud of having this phone and proud of Samsung is launched a phone like that. In my humble opinion, the outside screen better be wider
The galaxy fold 3 is my 1st fold device and I'm loving it. My only complaint is that the spen needs it's own case. Other than that I'm happy I purchased it.
I recommended this product.
I got the mobile in September 2021, I think its so much expensive compared to the features, I feel that all this money could get much more better phone
Inside screen broke and got replaced. Then the outside screen went unresponsive but wasn't repaired under warranty. Not expected on a premium phone.
Thank you very much for raising your issue with us, Murph. We are very sorry to read that you have experienced issues with your Z Flip3. Although certain things will not be covered under the warranty, our experienced engineers perform repairs with care, and use only the highest quality parts, therefore we are certain you will still have much enjoyment from this smartphone. ^CR at Samsung Support
Love the galaxy fold 3. Features and software are great. The build and functionality is excellent. It does use up the battery quite quickly.
Thanks for the review, Margarita! We are thrilled you love your new Z Fold3! Amazing features, a quality design and powerful performance... We know you'll love it for years to come! When it comes to the battery life, we recommend allowing two weeks for the phone to learn your usage patterns initially and for the battery to adapt to that usage. Once this has been completed, you should see a vast improvement in the length of time you get from a full charge. If this time has passed and you are still concerned, please check out this incredible guide on battery optimisation: https://bit.ly/SamsungUK-BatteryOptimisation. If you follow this guide and still feel that the battery is not as it should be, please do not hesitate to contact us directly. You can find our number and opening times here: https://bit.ly/SamsungUK-Support. ^CR at Samsung Support
Having this phone already gives you that luxurious feel, and as a phone user for a lot of things opening the fold is a really nice feel
I recommended this product.
The phone is nice, but it heats up quickly when its in use and not convenient enough to use by one hand because its heavy
High price, at this PKR it must be 512GB ROM, And Snapdragon 888+ it should be, But Overall good for business users.
I recommended this product.
I bought this phone a month ago and really enjoyable device but if preform abattey duration will be best fold phone
I recommended this product.
The last time I referred to a device as being 'magical' was way back in 2007, when Apple released its first iPhone. Pinch to zoom, use two fingers to rotate an image, play music, organize photos, etc. etc. were all features that blew me (and millions of others) away. I've been an avid user of Apple devices ever since then, and no amount of convincing or new features could get me to jump over the walls of their garden (read 'ecosystem')....until I laid eyes on the first Z Fold. Just the concept of a folding device was enough to get me thinking of switching (something I never actively did in the past). Eventually, a couple of iterations later, I decided (after a TON of hesitation) to take the plunge. I pre-ordered my phantom black Z Fold 3, and after waiting for a few agonizing weeks, I got the notification that my order was out for delivery. Now, a few weeks after using it, all I can say is that if anyone wishes to witness real-world magic, unfold a Z Fold 3!! It's nothing short of awe-inspiring and I think that THIS is what innovation ought to look like. Kudos to Samsung for pushing the envelope!! Now it's time for me to go back to my e-book on my Z Fold 3!
I recommended this product.
I got it in August and it is amazing. The best phone ever. For Fold 4 please add a place for the S pen.
I recommended this product.
i love this one soo much but there is problem of copy you have to take strict action against copy cats
I recommended this product.
I bought these 13 months back and now no sound on media and phone. Phone has become useless for me.
Appalling-wifi failed, screen has dead spots, cracked along the fold. Take responsibility Samsung.
Once you use this phone, you will feel the difference. You will never go to non folded phone.
I recommended this product.
Loving using the device, but the battery drain issue needs to be addressed quickly by Samsung
I recommended this product.
I bought two months ago and it work perfectly and I highly recommend for those who work
I recommended this product.
So bad the speaker stopped working after a few months so ama move to iPhone right now
Thank you for bringing this to our attention, Abdul. We are very sorry to see that you are having trouble with the speaker on your new Z Fold3, and we are keen to resolve this as soon as possible. To start, we recommend running a hardware test on the speakers using the diagnostics tool within the Samsung Members app. For a guide on how to do this, please check out this link: https://spr.ly/6421UBweD Once you have the results of the test, please get in touch with our Technical Support Team, who will either continue troubleshooting with you, or ensure you get a repair arranged. You can find all our contact methods and their operating hours here: https://spr.ly/6424UBweG ^CR at Samsung Support
Three months of using still in great condition while pushing it to extreme limits
I recommended this product.
I love the multiple ways in which you can view things through a foldable screen
I recommended this product.
I really need it. It is beautiful. It has all the qualities that i needed.
I recommended this product.
Its Good device to daily use everthing is perfect i love it my fold 3
I recommended this product.
Enjoying my Fold 3 with all the new features available on this device
I recommended this product.
The gap at fold will lead to ingress of dirt even the phone is folded
I love the large screen. But the battery doesn't last a whole day.
I recommended this product.
Good quality and everything about the phone is very good thank you
I recommended this product.
We are glad to read that you are fully happy and satisfied with your amazing Galaxy Z Fold3! This incredible device will elevate your life to the next level with its performance, smartness, features and unmatched versatility! ^CL at Samsung Support
I am using Samsung Galaxy Fold 2, Bronze Colour since March 2021.
I recommended this product.
not as expected, the device is heavy and the screen got damaged
I'm so happy with it great experience.. phone like never before
I recommended this product.
I am so pleased with the device! Well done. 5 stars deserved
I recommended this product.
I am happy is good product bast than z 2 the pen is good
I recommended this product.
Great options, easy to use. Great sound 👌, and pictures
I bought 3 days a go still checking the phone i hope nice
I recommended this product.
Love the screens,and the crisp images.Cameras just great.
I recommended this product.
Thank you for your five-star review of the Galaxy Z Fold3, Davey! We are over the moon to see how happy you are with the beautiful displays and quality camera! We know you're going to love it for years to come! ^CR at Samsung Support
I bought last weekend excellent mobile very good quality
I recommended this product.
Bought this after Fold 1. And huge difference. Love it
I recommended this product.
User friendly and amazing battery and smooothhh touch
I recommended this product.
I bought it couple months back and I am happy with it
I recommended this product.
Great phone, great practical, great size, great phone
I recommended this product.
I am afraid the screen will tear/cut on the folding
Great experience..waiting 4 next fold generation..
I recommended this product.
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I have got the s25 ultra, its absolutely amazing, honestly I was considering the 17pro max, pixel 10 pro xl, and the s25 ultra for over 3 months, and did lots of comparisons, all were good products, but by far the s25 ultra blows everything out of the water, its the king of all phones. Looks amazing, super snappy and powerful with the smpdragon 8 elite Gen 4, the best camera in smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI …functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI … functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.
I recommended this product.
We’re thrilled to see how much you are enjoying your S25 Ultra, Rajjdeep! It’s great that after deep research, the incredible capabilities of this model blew you away. The sleek design is perfectly complimented by the rich display and the speedy processor, which works in harmony with the battery to give you life all day. The 200 MP main camera lens captures true to life images, which can be edited easily with Galaxy AI. It’s the ideal device for gaming, work, and play - this model really has your back! ^SK at Samsung Support