Aspirador de Pó Robô Jet Bot™ AI+ Clean Station | 170W | 220V

Branco 220 V
VR50T95735W/BZ

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Aspirador de Pó Robô Jet Bot™ AI+ Clean Station | 170W | 220V
Branco 220 V

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Recursos

Robô Aspirador
de Pó Jet Bot™ AI+

Limpeza mais eficiente
e inteligente

Limpeza inteligente

Reconhecimento de objetos Jet AI1

Sua casa limpa de forma segura e eficiente. O Jet Bot™ AI+ é o primeiro robô aspirador com processador Intel AI. Ele reconhece, localiza e classifica diferentes objetos. Desta maneira, ele pode limpar ao redor dos mesmos, ou evitar aproximar-se quando se tratar de objetos frágeis ou perigosos.

Evite obstáculos de diversos tamanhos

Active Stereo 3D Sensor2

Certifique-se da limpeza de sua casa sem precisar tirar nada do chão. O Jet Bot™ AI+ é o primeiro robô aspirador do mundo equipado com um poderoso sensor Active Stereo 3D. Ele usa uma câmera de profundidade 3D para explorar uma área ampla, sendo capaz de detectar e desviar de objetos no chão que tenham pelo menos 1cm de altura.

Monitore sua casa de onde estiver

Jet Live3

Verifique como está sua casa de onde estiver. A câmera frontal do
Jet Bot™ AI+ é capaz de transmitir vídeos ao vivo através do app SmartThings. Com o suporte para E2EE, o vídeo é criptografado de forma segura e só pode ser visto por um usuário autorizado.

Limpeza mais higiênica e com mais comodidade

Clean Station4

Uma forma conveniente, no-touch, higiênica e automática de esvaziar seu compartimento de pó. A Clean Station esvazia a sujeira coletada pelo Jet Bot™ AI+ utilizando a tecnologia Air Pulse. Um sistema de filtragem com múltiplas camadas que captura até 99.99% de partículas de poeira fina.

Navegação precisa e limpeza eficiente

Sensor LiDAR5

Mais eficiência e precisão na sua limpeza com o sensor LiDAR, que cria um mapa detalhado dos cômodos para que o Jet Bot™ AI+ navegue. O mapeamento também pode ser controlado via smartphone.

Escolha onde limpar

Zonas de Go e No-Go6

Selecione onde o Jet Bot™ AI+ deve ou não deve limpar diretamente do seu smartphone. Ele reconhece os cômodos e limpa seletivamente de acordo com a sua preferência.

Fácil de esvaziar e limpar

Compartimento de pó completamente lavável7

Mantenha seu compartimento de coleta de pó limpo e esvazie seu robô aspirador de pó com facilidade. O compartimento de pó, com 0.2L de volume, é completamente lavável, fácil de remover e, para esvaziar, é só virá-lo.

Controle remoto fácil pelo celular

Controle via SmartThings8

Controle e monitore o Jet Bot™ AI+ a qualquer momento e de qualquer lugar utilizando o controle via Wi-Fi. Usando o app SmartThings, você pode remotamente agendar para que ele limpe determinados cômodos ou selecionar zonas Go e No-Go. Você também pode monitorar onde ele está limpando ao vivo e checar se seus pets estão bem ou o que está acontecendo na sua casa utilizando o Jet Live.

Limpeza poderosa

Mais eficácia e menos esforço

Uma escova poderosa limpa todo tipo de piso, incluindo carpete e piso de madeira, com menos emaranhado. Limpe sua casa com muito mais eficiência, com sucção consistente e poderosa graças ao motor Digital Inverter e a estrutura multiciclones do Jet Cyclone.

Poder de sucção de longa duração

Jet Cyclone

O Jet Cyclone retém partículas grandes de poeira em um filtro de grade de malha em seu primeiro compartimento. Em um segundo compartimento, há 8 ciclones separados que retêm poeira fina, o que ajuda a reduzir a perda de poder de sucção.

Ar mais puro com filtragem extra

Sistema avançado com 5 camadas de filtragem9

Libere ar limpo com um avançado sistema de filtragem com 5 camadas. Conforme o ar entra, ele passa por um filtro de malha que retém partículas maiores. Em seguida, ele passa pelo Jet Cyclone, por um filtro esponjoso, um microfiltro, e por fim filtro de pó fino, capturando até 99.99% de micropoeira, inclusive partículas de 0.5~4.2µm.

Controle automático de poder de sucção

Intelligent Power Control10

O Intelligent Power Control do Jet Bot™ AI+ identifica o tipo de superfície e a quantidade de poeira no ambiente, então, automaticamente ajusta o seu poder de sucção para limpar de forma completa. Aumenta também o poder de sucção para limpar tapetes profundamente com seu controle inteligente.

Limpe qualquer superfície

Escova de alta eficiência

Limpe carpetes e pisos de forma mais efetiva e com menos emaranhados. A escova de alta eficiência do Jet Bot™ AI+ tem fibras finas anti-estática. Extratores potentes também trituram pelos e cabelos para evitar que fiquem emaranhados em torno da escova.

Cuide dos seus pets a qualquer momento e de qualquer lugar

SmartThings Pet Service11

O SmartThings Pet Service transmite um live feed da câmera frontal do Jet Bot™ AI+. Ele detecta os movimentos dos seus pets para que você possa ver se estão seguros e felizes. Ele também pode tocar música e acessar outros aparelhos smart para manter seus pets confortáveis ou entretidos.

Acompanhe o progresso da limpeza em tempo real

Live Cleaning Report12

Verifique o progresso e status do Jet Bot™ AI+ em tempo real usando o app SmartThings. Com o Live Cleaning Report, é possível visualizar o trajeto do robô num mapa, da sua casa de onde você estiver. Você consegue ver onde ele já limpou, pausar ou instruí-lo a parar de limpar. No app, você consegue ver também o histórico de limpeza.

Limpe sua casa apenas com comando de voz

Reconhecimento de voz13

É possível iniciar e parar a limpeza, dizer onde limpar, fazer o Jet Bot™ AI​+ esvaziar seu compartimento de pó, e mais usando Samsung Bixby, Amazon Alexa ou Assistente do Google. Enquanto ele estiver conectado ao Wi-Fi, você poderá dizer o que quer que ele faça.

Limpeza poderosa e sem esforço

Limpeza poderosa14

Limpe de forma mais eficaz e com alto poder de sucção graças ao motor Digital Inverter, que possui 10 anos de garantia*, e uma garantia de 2 anos na bateria**

Especificações

  • Máxima potência de consumo

    170 W

  • Capacidade de armazenamento de pó

    0.2 L

  • Dimensão s/ Embalagem LxAxP

    305 x 136.5 x 320 mm

  • Dimensões c/ Embalagem (LxAxP)

    305 x 525 x 450 mm

  • Peso bruto

    13.6 kg

  • Peso Líquido

    9.5 kg

  • Cor

    Branco

  • Motor Digital Inverter

    Sim

  • Controle Wi-Fi

    Sim

  • Controle de energia inteligente

    Sim

  • Lixeira lavável

    Sim

  • Auto-Docking

    Sim

  • Tempo de carregamento

    210 min

  • Máxima potência de consumo

    170 W

  • Pressão Sonora

    74 dBA

  • Dimensão s/ embalagem LxAxP

    305 x 136.5 x 320 mm

  • Dimensões s/ embalagem (LxAxP)

    305 x 525 x 450 mm

  • Dimensões brutas (LxAxP)

    417 x 451 x 578 mm

  • Peso do produto s/ embalagem

    13.6 kg

  • Peso líquido

    9.5 kg

  • Tipo de bateria

    Li-ion

  • Tensão

    21.6 V

  • Estação de carregamento

    Clean Station

  • Pré-motor

    Sim

  • Fine Dust Filter

    Sim

  • Tipo de escovas

    High-efficiency Brush

  • Tipo

    Bagless

  • Capacidade de armazenamento de pó

    0.2 L

Avaliações

Aspirador de Pó Robô Jet Bot™ AI+ Clean Station | 170W | 220V

4.1

Recomendado por 83% dos clientes.

Escrever uma avaliação
5.0 61%
4.0 18%
3.0 5%
2.0 5%
1.0 11%
Como você avalia o serviço de instalação prestado pelo fornecedor? 1.3
Resumo de avaliações por IA
  • Clientes elogiam o mapeamento LiDAR preciso, a estação de esvaziamento automático e a potência de sucção para pelos de animais.
  • Muitos destacam a operação silenciosa e o controlo inteligente por aplicação como características transformadoras.
  • Alguns utilizadores relatam desempenho limitado em carpetes espessas e ocasionais falhas de navegação.
  • Poucos mencionam preocupações com durabilidade a longo prazo e dificuldades com assistência ao cliente.
  • A maioria considera-o um investimento valioso apesar dos problemas ocasionais relatados.
Gerado por IA a partir de análises de clientes, que pode incluir análises incentivadas.

Avaliações com imagens e vídeos

Filtros

A classificação por relevância coloca as melhores avaliações no topo. Consideramos coisas como votos úteis, avaliação mais recente, fotos e outros traços que os leitores buscam em suas avaliações.

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Filtros

623 Avaliações

Tcubed
5 (9,999)

2022-06-17

Phoenix, AZ

5 (9,999)
[This review was collected as part of a promotion.] I put off getting a Vacuum Robot for quite some time, then I was at relative's who had more than one, and it occured to me needed at least 3 or 4 for my split level home (I was fine with that as long as they could run when I was not around). I have a whole house air filtration and room air filters in most rooms. I'd been concerned that robot vacuums moved around more dust than they picked up. But now the latest robots have decent filters and dust controls. But, more importantly that you don't need to empty the robot everytime it runs. With filtered dust bins you might only need to empty the bin every couple months. Now we're on to something convenient, having to empty tiny bin's on robots defeats the purpose of programming them to run when your not around. The other major change in today's newest robot vacuums is they are getting more quite and more smart. One of the first robots I got "wandered" around randomly, not ideal if you want to get all the floor area. Since then one of the features I look for is decent room mapping. This is a very important feature. This Samsung uses something called Lidar, which is a laser that can measure distance (something I've worked with it before in my profession). So like I said I live in a split level house, one set of stairs that separates my kitchen, dining, living room from my family room, guest bed/bath and laundry. All other bedrooms and baths are upstairs (no robots available today can negociate stairs). Maybe when the learn to fly like a drone this will become possible (seems unlikely given what they weigh). The other big change is robot vacuums is they keep getting more quite, and they are getting longer battery life. The first one lasted about 30m, the new ones last 60-90m. Also the wheels have improved, they climb up and down rugs with ease. I call this Samsung "Whisker", because it only has a spinning brush on one side, I have an earlier version I call "Whiskers" because it has 2 spinning brushes. Since I've watched this one move around, I don't think it matters, as this one turns and moves into corners to put it's whisker to greater use. When you first use this robot, you have to determine it you want it to map your room(s) first, or clean and map at the same time. I tried both methods, and I think it moves more efficiently if it has a map to begin with. The map that it builds seems to be accurate within about 2". Once it has mapped out a room, it then negotiates around the boundaries of the room. This ends up being close to the way it will clean, except if you block it from entering a room it will, skip to another room and try to finish room by room, kind of like you might. It does a excellent job on dense pile rugs, covering every single inch. On hard floors it's not quite as efficient, but still pretty good, in kitchens the toe kick areas are fine if 4" or higher, less than that it won't get underneath. Where I had rugs in my kitchen which went under toe kicks the robot could not fit, but it did not try, so it did not get stuck (like an older robot did). It tries very hard to get under chairs, and does a pretty good job. I am quite impressed by the emptying system, it comes with and extra filter and "Whisker", the Samsung continues to improve, it get more detailed and offers better mapping options now and the ability spot clean, and the ability to draw areas on the map that you may want to exclude (a brilliant feature). One function still missing is auto Avoid Cords. You still must make sure you don't have any notebook power packs/cords on the floor. And make sure you don't have any power cords under furniture, if the robot can get there, the cord will cause problems. Seriously, take care about this. I think this is my 6th vacuum robot, and it's one of only two I'd buy again (both auto empty).
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Postado originalmente em Samsung US
Samsung Fan
1 (9,999)

2024-05-08

Seattle, WA

1 (9,999)
The software has gotten worse. I've been using it for a little over a year. It worked fine for the first few months, but I now have to do manual vacuum work and stopped using it. It comes to the dock almost immediately without cleaning the whole area. I picked up any obstacles every time before I started the vacuum. I've been using a Roborock for 4-5 years on the other story, and it works perfectly! I am a Samsung fan, but I gotta be honest. Please update the software so that my vacuum makes the perfect journey.
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Postado originalmente em Samsung US
Resposta da Samsung:
2024-05-10

Samsung Care

Hi there, We truly understand how you feel regarding your vacuum. We are here to assist you in any way possible. Please see page 45 of the user manual for the steps to do when the vacuum is not cleaning the whole area. https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147127058), and it will help our team pull up your information. ^Rodel

Dylan45
5 (9,999)

2022-03-25

Wrexham, North Wales

5 (9,999)
I received this vacuum cleaner from Samsung for product testing purposes. We live in an apartment with a mix of laminate, carpet and lino flooring. Having a cat in the house means there's a bit of pet hair! The robot is really easy to setup and get going, the Smart Things app is intuitive setting things like no-go zones are a breeze. Initially while mapping I thought it would probably nose-dive down the stairs but it's been fine. The results are really good too the rotary 'fingers' being particularly good. It's scheduled for a clean just as we leave the house in the morning, there's something quite satisfying sitting at your work desk watching it do the cleaning via the app. Copes surprisingly well with changes to flooring and it's interesting to hear how it changes vacuum as floors and dirt levels change and leaves Wimbledon stripes in the rug too. I don't want to go back to a regular vacuum now! Looks cool and is really quiet
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Recomendaria este produto.
Postado originalmente em Samsung UK
Resposta da Samsung:
2022-03-26

Samsung Support

The incredible Samsung Jet Bot™ robot vacuum is a wonder of technology, and we are delighted to see that you are having such a brilliant experience with it! Setting up the Jet Bot is super easy, once it is fully charged from the docking station and it is paired with your Smart Things app, it will be ready to keep your house thoroughly and hygienically clean with minimal effort and maximum results! The high-efficiency brush combined with the automatic suction power control identifies the type of surface and amount of dust or hair. Then it automatically adjusts the suction power to clean it thoroughly. So, it increases the suction power to clean deeper into carpets with power control technology. Pet hair, dust, dirt, the Jet Pro will clean them all automatically, silently and efficiently leaving only a sparkling clean surface! You are now ready to welcome the future of cleaning in your home where everyone can enjoy how smart and efficient this cleaning machine is, including your cat! ^CL at Samsung Support

Andrew
4 (9,999)

2024-09-05

ranchocucamonga CA

4 (9,999)
[This review was collected as part of a promotion.] Very good looking, but a broom design that I don't feel does a good job of cleaning the floor. The design of automatically collecting dust is good
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Recomendaria este produto.
Postado originalmente em Samsung US
Ytown
1 (9,999)

2022-12-15

United States

1 (9,999)
no matter how many times the floor layout is retrained or the base station is moved to different locations, it consistently skips huge areas of rooms or gets lost and can't return home. it seems to find invisible walls in the middle of bare floors. sent it in for service and was told nothing was wrong. have had for almost a year now. customer service was less than helpful. also, other than having a constant service charge and maybe being slightly better at not spreading dust when you remove it, what is the point of having bags in the base station in 2022?
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Postado originalmente em Samsung US
Resposta da Samsung:
2022-12-22

Samsung Care

Hi Ytown, We all know that a working vacuum helps us clean our house well. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check. You'll need to check if the components are connected correctly and that the sensors are clear of dust. The below link is the user manual for your model. Turn page 12 (Before use - Warning - bullet #2), page 13 (In use - Caution bullet #3), page 14 (Safety Information bullet #7), page 16 (Installation Note bullet #1 and Using Notes), and page 17 (Caution bullet #4): https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf For reference, I shared these links: I shared this link about "Jetbot Mop is not cleaning properly": https://www.samsung.com/us/support/troubleshooting/TSG01207761/ Control your Samsung Jetbot Mop with the remote: https://www.samsung.com/us/support/answer/ANS00086922/ Clean with your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086882/ Properly clean and maintain your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086883/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1145271834), which will help our team pull up your information. Have a great day. Melardo

Nycinpolk
5 (9,999)

2021-11-01

Winter haven

5 (9,999)
[This review was collected as part of a promotion.] We love our new Samsung Bot, I love the fact is serves as a security camera when necessary :). When the weather is bad out sometimes we get false alarms and this can patrol the house as it cleans, it is the best security guard every! On the cleaning end it’s amazing works better then any other robot vacuum I have ever used. This is the first one I have ever owned that has the cleaning bin attached and it a great feature that allows you to vacuum more between cleaning the Vacuum out. If your on the fence go for it the Samsung Bot Vacuum is amazing.
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Robbie57
4 (9,999)

2022-04-18

4 (9,999)
I received this vacuum cleaner from Samsung for product testing purposes. Taking it out of the box I was impressed at how compact it was and using the QR codes on the leaflet made it fairly easy to put the waste bag and filter in. Once synced to the app I liked the fact that the robot scanned the rooms that it was going to clean and created a map of the rooms on the ground floor. A map of the rooms then comes up on the app so that you can select which rooms you would like it to clean. Amazing! We have ceramic tiles in most of our ground floor rooms which the robot could travel over successfully but I found the suction was not as powerful on a hard surface. However once it began cleaning on carpet that was a completely different story. It went around the room well and cleaned the carpets in the living room and office brilliantly which saved me a job. I have found that the robot works superbly on carpet but not as effective on hard surfaces and so would need to have two hoovers to complete my cleaning. It is a great hoover if you have carpeted floors throughout your home and I will admit would save you alot og time to do other jobs around the house. I also like the fact that you can control it from the app so can set the robot hoover to clean whenever you need it to which is great if you are expecting guests and need to do a quick spruce up clean while getting other things ready. All in all I think it is a great little cleaner on carpet and would be a great time saver if you have a fully carpeted home.
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Recomendaria este produto.
Postado originalmente em Samsung UK
Ajadams
5 (9,999)

2022-03-29

Bridgend

5 (9,999)
I received this vacuum cleaner from Samsung for product testing purposes. I've never really considered owning a robotic vacuum before - both because I thought the setup might be an involved process and that I would need another vacuum to do the stairs. Well, having a decent sized home with fairly large rooms, each with either solid wood or hard vinyl installed, the JetBot changed my mind quite quickly! The room scanning with the LiDAR is superb. You can see a plan of your room appear on the Smart things app I'm seconds, and the whole of your house start to take shape before your eyes. Very impressed. I have a black labrador with sheds a good number of hairs around the house and being black against lighter coloured flooring the floor looks clean for about ten minutes after vacuuming usually. With the jet bot you can just select the room to clean from the app and hey presto, your room is clean and hair free with zero effort! You can also drag a square on your phone screen to cover an area of your home to spot clean and the JetBot obliges immediately. There are many options to tailor the cleaning process to your liking, and I especially like the self emptying process when the JetBot returns to its base. You can also control the JetBot from out and about - I tested through the Smart Things app with my phone WiFi disabled and it worked over mobile data. I was also very impressed with the JetBots ability to clean surfaces that are raised off the floor. I have freestanding speakers and kitchen stools that both have bases that are up off the floor. The JetBot lifts itself up and cleans those areas perfectly as well! I am completely convinced of the benefits of owning a robotic vacuum now - yes you'll still have to do the stairs with another vacuum, but that is all you will have to do. We will be purchasing one as we will miss it!
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Recomendaria este produto.
Postado originalmente em Samsung UK
Ritawoogie1
5 (9,999)

2021-12-09

BRENTWOOD

5 (9,999)
[This review was collected as part of a promotion.] I love this not vacuum it's bigger than the other ones I have seen. Samsung jet bot+vacuum with cleaning station it cleans wonderful I love the app and it is very easy to use. I also received this product at a discounted price in order to give my honest review and this is my honest review the Samsung jet bot vacuum is great. It is a lot bigger than what I initially thought which is wonderful. I like it better than the Roomba vacuum. And it is wonderful because it does not fall down the steps it actually stops. It has so many functions to it it goes from wood floors to rugs with no problem. I love the way it goes back to the cleaning station and cleans itself out. I would definitely recommend this product to anyone who has a big house or even a small one.
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MATHEUS
4 (9,999)

2023-07-03

4 (9,999)
Já uso a aproximadamente 1 mês e a limpeza é excelente, a samsung tem que melhorar no aplicativo pois é muito pobre de funções, não consigo criar uma automação para ativar por voz para limpar somente a cozinha ou quarto por exemplo, por voz só consigo limpar toda a casa e isso é frustrante! Outra coisa é sobre o microfone que não grava com áudio, depois da última atualização até o ícone de microfone sumiu!
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Útil?
Postado originalmente em Aspirador de Pó Robô Jet Bot™ AI+ Clean Station | 170W | 127V(VR50T95735W_AZ)
Resposta da Samsung:
2023-07-31

Team Samsung

Olá, Matheus! Ficamos contentes que tenha gostado. Quanto aos outros pontos sugerimos que fale com o suporte através do Live Chat para obter o auxílio necessário para a sua questão. Acesse esse link: https://www.samsung.com/br/support/contact/ E role a página até ver a parte "Suporte Online" e localize então o quadrado "Live Chat", e aí é só contatá-lo. Agradecemos pelo feedback e estamos à disposição!

Prophete1
5 (9,999)

2021-07-12

upper marlboro

5 (9,999)
[This review was collected as part of a promotion.] This vacuum is amazing, the best I have utilized so far. I love the mapping feature that allows you to edit places you don't want to be bothered. It lasts for a long time, 90 minutes to be exact and the self-cleaning brush makes it easier to maintain. The suction power is great it picks up everything. The 99% filtration and the clean station had attracted me the most to buy this vacuum, and then I found out there is more such as the No-Go Zone in settings, that allow controlling where the Bot can go. It's very impressive, I am amazed at how the bot can identify what suction power to use when on the carpet or the hardwood floor. It is definitely a great buy and won't regret it at all.
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glenn113
5 (9,999)

2021-07-14

Chardon

5 (9,999)
[This review was collected as part of a promotion.] I have been very skeptical of bot type vacuums so prior to this I held off on getting one. This is what initial impressions I have gotten. This vacuum came in a large box. It is already mostly assembled and close to ready to go. I downloaded the app and watched the Samsung video noted on the instructions. Everything was very easy for me, a first timer with a robot vacuum. It cleaned very well on my hardwood floors and some random rugs. I like that it can be scheduled to clean and that I can see how it maps my floors online. The two best features are the Lidar and the clean station. Both make this way better than a normal bot vac. The only downside is the clean station only came with 2 bags. A few more would have been nice. I am currently in the process of moving into a new home and I will update my review once I see how this works on the tile floors in my new home.
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LankyLinda
3 (9,999)

2022-05-24

Derbyshire

3 (9,999)
‘I received this vacuum cleaner from Samsung for product testing purposes.’ It was reasonably straightforward to set up but struggled to find it's base to start with. It couldn't vacuum under the sofa despite plenty of headroom and couldn't get into corners or around some doorframes properly. You would need a separate vacuum to clean all the areas missed. You obviously cannot use it on the stairs so it is impractical for anything other than a small flat or single room. I would not recommend for a good sized family house. It had some novel features such as the camera and self-cleaning however on that note, when we received it to test, whoever had used it previously must have cleaned the filter with water and not allowed enough time to dry it before reassembly. The machine absolutely stank of damp dog when in use and made the house smell terrible. You MUST ensure you clean and dry the filter thoroughly to avoid this! It is a very expensive novelty and would not suit the average family house.
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Postado originalmente em Samsung UK
juice888
5 (9,999)

2021-12-31

Tulsa

5 (9,999)
[This review was collected as part of a promotion.] I have owned the Samsung Jet™ Bot+ Vacuum with Clean Station for about a few month and I have to say hands down this is one of the best robot vacuums I have owned. The Bot+ is a general upgrade over the previous models. It has better objection and collision recognition and seems to operate quieter than my Samsung Powerbot 7065. If you are in the market for the Bot+ I highly recommend going for the one that comes with the Clean Station. The convenience of emptying out the dust bin and also minimizing dust particles is a huge plus for me. The SmartThings app has seen small improvements as well. You can get no go zones and change the patterns in which the vacuum cleans a room. You also have the ability to change how much suction you want the vacuum to use. Overall I was very satisfied with my purchase, I don't have a huge house but I never once had an issue with the battery life. I have verified that it does have 90 minutes of run time when I switch the vacuum to run in repeat mode. I recommend this to anyone in the market for a Robot/Dustbin combo.
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Mariodds091
5 (9,999)

2021-12-31

Los Angeles

5 (9,999)
[This review was collected as part of a promotion.] Wow I am really impressed with this samsung jet bot vacuum. The Unboxing and Setup was very simple. In the box you will receive the Samsung Jet Bot AI+, Clean Station, 2 Dust collection bags and 2 Filters, and powercords. The Jet Bot is compatible with Samsung SmartThings app and the setup process it was so simple. As soon as I opened up the Samsung SmartThings app, it automatically detected the Jet Bot and started the installation process. The setup process took less than 2 minutes and it was ready to map my home. The first time you use the jet bot it will vacuum and will map you home, so in the future you want to use it in a specific room the jet bot will have a map already. Once it finishes its so nice how it empties into the container in the charging station. You can set up a timer or just start it manually. The height is perfect to go under couches and beds. Its height is under 4". To change the filter you push the botton to open and you slide up and remove the bag and replace with a new one. Its truly a very nice and modern vacuum. Samsung has done it one more time. Really impressed.
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Odypin
5 (9,999)

2021-10-01

Houston

5 (9,999)
[This review was collected as part of a promotion.] I got the Samsung Jet bot + vacuum with the clean station and I couldn't be happier with my purchase. The Bot comes with easy-to-understand instructions and it's easy to set up, just plug the station where you want it and let the bot charge. Once fully charge the setup on the Smartthings app is easy you can proceed to map the area you want the bot to clean. The Smarttings app itself provides you with a wide range of information from the time it took to clean as well the area it covered, on the app you can also set the suction level and setup no go zones. I love the fact the bot tells you what it will do before it takes off, also that it comes back by itself to the station to emptied itself or to charge. The cleaning is wonderful keeps my carpet clean and does a great transitioning between my hardwood floors and carpeted areas both end up pretty clean afterward. The vacuuming sound is pretty low on the bot itself but, the cleaning station suction is a bit louder when suctioning the dirt from the bot into the bag on the station. Overall I love the Samsung Jet Bot+ I will definitely recommend it.
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Resposta da Samsung:
2021-10-04

Samsung Care

We're glad the vacuum is helping so much! ^Pat

Anonymous
4 (9,999)

2021-08-05

Maplewood

4 (9,999)
[This review was collected as part of a promotion.] The Jet Bot AI+ with Clean Station is a smart, quiet, security robot vacuum and it's simply fantastic! I've had other robot vacuums and this one by far is the most quiet and easiest to clean! The battery lasts a long time (enough for a full clean without charging from start to finish)! The self clean saves so much time and keeps the floor significantly more clean than the others I've had. The Smartthings app is where I can't give this product 5 stars. While I use Smartthings for lighting and security already, the app is VERY clunky when it comes to operating this robot vacuum....so much so that it's truly difficult to access the AMAZING security aspects of the Jet Bot AI+. Did I mention that you can use this vacuum to manually and automatically view your house when you aren't home?! If it were easy to do, I would have mentioned it earlier. Instead you have to dig into the vacuum settings and click the camera icon to even get into the scheduling menu. If the app were easier to use for scheduling and security, I'd give this product 5 stars for sure. Regardless, this is a great product with awesome potential!
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Resposta da Samsung:
2021-09-10

Samsung Care

This review will help us grow for our customers. We appreciate you bringing this to our attention. ^Pat

lorraine227
5 (9,999)

2021-10-07

Long pond

5 (9,999)
[This review was collected as part of a promotion.] was blown away when I saw the Samsung jet bot in action.When I took it out of the box, I was very impressed with how attractive it was. I plugged in the cleaning station and charged the jet bot for about two hours, turned it on, and was able to set it up with my SmartThings app without any issues. It began to map and clean my floors, and wow, it’s so powerful and quiet, and the navigation is so precise in cleaning every corner. The sensors work great. It can sense everything that’s around it. The transition from hard wood floors to area rugs works flawlessly. The intelligent power control is incredible. When the vacuum senses the area rug, the suction power would increase then decrease when on the wood floor, I didn’t need to set the power on high. It works great on smart power. I love that you don’t need to get your hands dirty when emptying the bag in the cleaning station. You just remove the bag when it’s full and replace it with a new one, and you're done. The station will let you know when it’s time to empty the bag. The dustbin and filter are washable and easy to remove for cleaning.My floors have never been so clean. I highly recommend this vacuum to anyone that wants their floors clean without the hassle.
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Resposta da Samsung:
2021-10-08

Samsung Care

We appreciate your recommendation and for providing us with this review. ^Pat

shelly160
5 (9,999)

2021-11-03

Semmes

5 (9,999)
[This review was collected as part of a promotion.] I have been wanting a self cleaning vacuum for a while. I have a house full of kids a full-time job. I also run a family owned business on the side, so every bit of help that I can get with cleaning makes a huge difference. I am absolutely in love with this jet bot vacuum with the self cleaning station. It literally does everything for me. The vacuum works with the smartthings app for ease of use. The app allows you to track the cleaning cycle, process, and it keeps you up-to-date with everything that you may need to know about your vacuum. I set it on an automatic schedule to vacuum my house daily, and once complete it returns to the clean station to empty itself and recharge. The battery life last well, and if it does get low while it’s cleaning, it returns itself to the charging station and will go back to cleaning after fully charged. This vacuum really does take care of itself. It does a wonderful job cleaning all of the wood flooring in my home, even the corners. It has great section strength and completes a thorough cleaning. It effectively gets every nook and cranny. We have two dogs, so the fact that we can walk on the floor barefoot after it is done vacuuming and not feel any hair or dirt is amazing. I highly recommend the jet pot vacuum cleaner. You will not be disappointed.
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Resposta da Samsung:
2022-01-21

samsungcare

Thank you for choosing Samsung, we’re so thankful for outstanding customers like you. Pat

Ltwilliamson2
5 (9,999)

2021-12-09

Las Vegas

5 (9,999)
[This review was collected as part of a promotion.] Our Samsung bot vacuum has officially been named Nigel. He is our butler who cleans our floors nightly. We have about 500 square feet of LVP and 3 small dogs. Nigel is deployed and vacuums the entire downstairs in about an hour. We love how he gets under the table and chairs, coffee table and easily navigates other furniture. The self emptying bin is amazing and is often full of dog hair that is easily sucked into the bag and we just have to throw it out. It's pretty neat the way maps out the cleaning area so you can see where it cleaned. It's not too large and is pretty inconspicuous in our living room. Why didn't we get one sooner!?
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raewoo92
4 (9,999)

2022-02-04

West Valley City

4 (9,999)
[This review was collected as part of a promotion.] Well worth the money! I love samsung products. samsung is a brand I trust and will be loyal to for years to come. I have tried a couple of bot vacuums in the past, but they weren't worth the money spent. I read a lot about this vacuum, and an opportunity came up to get one. does not disappoint! It is extremely quiet, and unless you see it go by, you could almost forget it is running. the set up was easy, and the app is user friendly. The technology behind the mapping ability is very streamlined- it feels like a set it and forget it aspect. If the battery gets low during its cycle, it hooks up at the station, and then goes back to finish the job! It has a self-cleaning brush, and even empties itself. Talk about wonderful! Jetsons anyone?
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Anonymous
5 (9,999)

2022-03-27

Colchester

5 (9,999)
I received this vacuum cleaner from Samsung for product testing purposes. I'd never considered a robot vacuum cleaner before, not having a very big house and not being too fussy about a bit of mess on the floor. This Samsung Jet Bot has definitely changed my mind, easy to set up, does a very good job of cleaning and with loads of extra features. Basic use is easy, plug it in, press 'go' on the vacuum and it'll do it's stuff until it needs to recharge, it's full, or you press the stop button when it will redock. Using the Samsung Smart Things app though opens up a lot of new possibilities, room learn for a quicker and more consistent clean, motion sensing camera, live video feed of the vacuum cleaning, partial clean if the Bot works out you've 2 rooms etc. Cleaning is quieter than our normal Henry and it appears to do a better job. The Bot will find it's way into every gap it can physically go in. Dust etc. is stored in the Bot until it docks when it's transferred to an easily removable bag. There are some negatives. The base station has to sit in the room to be cleaned and unless you want the Bot to relearn the room every time it can't be moved. It's not overly obtrusive but you can't hide it under the stairs. Also, unless I'm missing something, you can't split 1 room up into smaller areas via the Smart Things if for example you just wanted to clean under a particularly messy child. Overall I'm very pleased it and will definitely be considering a purchase.
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Recomendaria este produto.
Postado originalmente em Samsung UK
Chrischen1
5 (9,999)

2021-07-19

SAN FRANCISCO

5 (9,999)
[This review was collected as part of a promotion.] I've used the Samsung Jet Bot+ robot vacuum for about a month now and it has freed up so much of my time. I have an Australian Shepherd that constantly sheds his undercoat. If I go 3 days without vacuuming, I would have little tumbleweeds of his fur rolling around the house. This robot vacuum has eliminated my need to do touch up vacuuming sessions. Now I set the robot to vacuum whenever I'm not home, and I come home to clean floors each and every time. The set up was very straight forward. I downloaded the Samsung SmartThings app and scanned the QR code on the robot. Five minutes later, the little guy was scanning my house with its LIDAR and creating a map of my home. I then divided up the floor plan to "rooms" that can be set to be cleaned at different times, and plotted restricted zones that the robot should not clean - like where my dog's water bowl is, and where there are wires that can be easily tangled. Once everything was all set up, I can control the vacuum from my phone to clean the specific rooms and areas that I want. I can also set it to do a "spot clean" which is an area that needs extra attention. The top floor of my house is about 1000 sq ft and it takes the robot about 90 minutes to finish the job. Once the vacuuming is complete, I get a notification on my phone with a report on how long the job took and the routes that the robot took to complete the job. Once the robot is full of dust and fur, it returns to the cleaning station where all the dirt is sucked up into the cleaning station. This means that I don't have to empty out the dust bin every time the robot is full. Once the cleaning station is full, I get a notification to empty out the container from the top of the station. The cleaning station also acts as a charging port for the robot and that's where it sits when it's not in action. Overall, this vacuum robot has been amazing and I would not hesitate to recommend it to anyone. I can't wait to buy a second one for my downstairs as well!
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JessiB83
5 (9,999)

2021-08-05

Bluffs

5 (9,999)
[This review was collected as part of a promotion.] I love the simple and sleek design of the Jet Bot AI+ and the clean station. The top of the robot looks the same as the back my white Galaxy S21 which is really cool and the the whole setup is smaller that I thought. The Jet Bot Ai+ is very quiet, at first I thought the suction power was lacking on max but the bag at the end on my first cleaning job proved otherwise and I had made sure to run my upright vacuum before it’s first run. I absolutely love the cleaning station, not having to empty out the robot like my last 2 models is amazing. I have had to change the bag once maybe 2 weeks after it arrived and it’s super easy to change just pull the bag frame toward you and lift out. A couple thoughtful design choices on the clean station I love are the cord wrap recessed in the back of the unit and the clear access port on the bottom so if you do get a clog in the station not only will you be able to see it but easily remove it as well. Runtime is great, I have about 1500 square feet of living space and it doesn’t have an issue with one pass and edge cleaning on a full charge. From fully charged to dead (10% reserve to get back to the cleaning station) using max suction the average is 1 hour and 2 minutes total runtime. From dead (8-9% left on reserve)to fully charged it takes on average 2 hours and 15 minutes. The real superstars on the Jet Bot AI+ are the lidar sensor and the mapping. On the first clean and map run the robot did bump around a bit but in every run after it hasn’t bumped anything as far as I know. The incredibly accurate mapping, customizable room creation and no go zones really make this vacuum shine. I absolutely love that I can divide and combine rooms in the app as my home has an open layout with the kitchen, dining and living rooms. No need to set out magnet strips or virtual barriers around the rooms I don’t want it to enter, it’s as simple as selecting the rooms you do and don’t want to vacuum after room customization and it does a fantastic job at staying out of those rooms. I would definitely recommend the Jet Bot AI+.
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Resposta da Samsung:
2021-09-10

Samsung Care

That's fantastic! It is nice to see how much the Jet Bot AI vacuum has helped. Thank you for sharing this with us. ^Pat

MsSandPitts
5 (9,999)

2021-07-14

Blum

5 (9,999)
[This review was collected as part of a promotion.] I have been waiting for the perfect robot vacuum for my home. When the Samsung JetBot AI+ came along I just had to try it. This is an amazing little machine. Took it out of the box set it all up and let it charge. This little robot is so sleek looking and blends with all my decor. I absolutely love the way they designed it and all the filters are easily accessible to be able to clean them or replace them. As well as taking the roller out to clean too. That is the best part for me-being able to get easy access inside the vacuum to replace parts or clean filters. While it was charging I added the vacuum to my SmartThings app (which was extremely easy). Once it was fully charged I turned it on and let it map my whole house (that was kind of fun to watch especially when it would add it to the app when it was done). It cleans our floors really well. Our 2,300 sq ft home cannot last on one charge so it has to go back to the base to charge and then when it is completely charged it will go back and continues where it left off. I love the fact that you can control it from the app and you can watch from the camera that is built into the vacuum. While it is cleaning if it comes across an object in it's way it will add a little safety cone to the map. It detects something is there and takes a picture of it and tries to identify it. Sometimes it is correct and other times it is not. I just wish there was a way we could give our feedback to what the actual item is that was in the path of the vacuum. If it is correct we mark yes, if not correct then maybe we could change it, so the vacuum could learn from us as well. I love that it talks as well. Just to let me know what it is going to do, but when I am at one end of my house and the vacuum is at the other end I can't understand it. I wish I could get a notification on my phone of what it says. Also, once the vacuum is done cleaning and goes back to the dock to empty, it actually gets very loud (sounds like those vacuums you use at the car wash). But this little JetBot vacuum is so worth it, it gives me a piece of mind that I don't have to worry about my floors anymore.
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stanmed1
5 (9,999)

2021-07-14

Lynchburg

5 (9,999)
[This review was collected as part of a promotion.] I have been a proud owner of the Samsung Jet™ Bot AI+ Vacuum (model # VR50T95735W/AA) for more than three weeks now and at this point I can say that this is one the best robotic vacuums Samsung has designed so far. I have been pretty impressed with this vacuum and its suction power as well as outstanding smart features. I have a number of other brands of robotic vacs and this Samsung shines! Let's start with its futuristic design, I think it looks pretty cool and definitely attracts attention of your guests. This particular model is a bit taller than you would expect so it may not fit under certain couches or furniture however that does not compare with its abilities to do a ton of things for you. I have set my home automations with SmartThings to clean certain rooms on certain days and I can always start the vacuum any time from anywhere. With its Jet Live Monitoring feature I can check on my home at any time as well and see what's going on (you can get notifications as well if it detects any motion). I would highly recommend exploring the SmartThings app that you will initially use to set up the vacuum. There are a number of cool features to play with like setting up No Go zones in certain rooms or areas, a very handy feature! I must say that its 3D Object recognition and LiDAR are amazing! Before you start cleaning, your vac will create maps for each of your rooms and I was really impressed by its precision! It detected all kinds of furniture and reported if there were any obstacles on the floor which it avoided flawlessly! It runs quietly and efficiently too. The supplied Clean Station is a must and a joy to have! When the Jet Bot is done with its job, it returns to its station to recharge and the cleaning station sucks up all the stuff into a bag which is preinstalled (there is a spare one provided as well). I like to clean my vacuum after each session and it is easy to wash the dust bin and the filters. I am really happy with this vacuum and I think it is one of the smartest and best cleaning options your house may have. I hope Samsung will continue to support and update the firmware of this vacuum and make it even better as the years go by.
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Siddhai1
5 (9,999)

2021-07-19

ALHAMBRA

5 (9,999)
[This review was collected as part of a promotion.] During the week both my wife and I are at work. When we come home, we are extremely tired and tend of procrastinate when comes time to cleaning the house. Then on the weekends it is a chore where we find spending a lot of time cleaning. We needed help with the daily cleaning. With so many robot vacuums in the market today how do you know you have made the decision? Well, when you have a brand name like Samsung and supported with technology- LiDAR you know you have made the perfect decision. To give an honest opinion for the Jet Bot+ Robot Vacuum with Clean Station I have to break it down into few categories. 1.Looks: This Samsung robot is beautifully designed. It has a washable dust bin. It also includes a charge station (more in detail below for charge station). 2.App- Samsung Smart things app is very easy to use. The first time the robot with its LiDAR technology precisely scanned the entire place. This robot is so smart- it was able to divide the various rooms within the house. The app allows you to schedule your cleaning. It was various sound modes (voice, sound effects, or no sound), different languages with volume levels and even a downtime mode. The best part is that you can choose “SPOT” mode- which allows you choose area you want to clean. It also sends you an alert when the cleaning is completed- and notifies you that it is going to go charge itself!!!! Simply amazing. 3.Cleaning-- Top notch laser mapping. Its intelligent navigation found debris that we found have never found on our own. The brush is located on the right side and – it is a self-cleaning brush. We have been using it for the past few weeks and its bristles have been successfully removing the hairs. In short there is not entanglement of loose hairs around the brushes. Suction power is perfect. We have mostly hard floor with few carpets throughout our home. When this robot would start cleaning on the carpet you can hear its suction power increase. 4.Charge station- I must state that besides the vacuum robot the next best innovation has been the robot’s ability to empty its own dustbin and charge itself. Esthetically well designed. This Samsung vacuum robot is awesome- never complains and is never tired.
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Lorraine37378
5 (9,999)

2021-10-22

Collegeville

5 (9,999)
[This review was collected as part of a promotion.] Samsung Jet™ Bot+ Vacuum with Clean Station VR30T85513W/AA I was so excited to receive my Samsung Jet Bot with Cleaning Station. All I wanted was to reduce the twice a week vacuuming to manage pet hair on my floors. Getting it out of the box, downloading the APP and all set up was a 5 in difficulty on a scale of 1 to 10. I mistakenly thought it would arrive ready to go but it took around 10 minutes to figure it out. Then I panicked when thought I had unattached parts. Samsung supplies you with an extra dust bag for the cleaning station, extra air filter and a sweeping brush attachment. Nice touch and appreciated. Charging did not take long and then I was ready to go. The actual sweeping path that the Samsung Jet Bot in not very wide. It will take longer to see the floor cleaning complete. Luckily the battery life is around 90 minutes. The spin brush works to move hair and larger dirt towards the roller brush. Suction is substantially better than previous robotic vacuums I’ve owned. The roller brush is self-cleaning! No more cutting massive hair balls off the roller and throwing error codes when the brush and vacuum path are completely blocked by hair. So far it has exceeded expectation in hair management. The cleaning path of the Samsung Jet Bot is a little more direct and sensible than previous robotic vacuums. It will create cleaning zones of your floor plans when it maps out the path. It is a little taller compared to other Samsung vacuum models so its ability to get under some furniture is hindered. It ran for 30 minutes before returning to the cleaning station and emptying the dirt it had collected. Once that process completed, it resumed its cleaning duties where it left off. It ran for over an hour cleaning 2 rooms before returning to the docking station to empty the dirt and recharge. I love the ability to hit the run command on my App from work and cleaning is complete when I receive notification on my phone. Its not as quiet as you would expect but balance that with better suction and its worth it. Besides, with a tap on your phone you can run it while you’re not home. The Samsung Jet Bot will clear area rugs and normal room thresholds with no problem. It transitions from hardwood floors to carpet with ease. It got stuck on a cord and sent a notice to my phone asking for assistance. Got to love that! I can see this becoming a well loved and used appliance in my home.
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Resposta da Samsung:
2021-10-25

Samsung Care

Thank you for the detailed review. Your feedback is important to us to better our JetBot vacuum. ^Pat

jdicarlo0003
5 (9,999)

2021-07-12

Oxnard

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Jet Bot AI+ Vacuum is the most technological advancement in robot cleaning. I am blown away by the amount of technology built into this unit. Lets first start off by saying that this unit is quiet. I was a little skeptical of it being so quiet, i thought the louder it would be the harder it would suck. My older Samsung Jetbot is loud like an airplane. But boy was I surprised when I opened the dust bin to see how much dust, dirt and dog hair was in it on the first clean. One of the best and probably most overlooked features is the "Self Cleaning Brush" The Samsung Jet Bot AI+ Vacuum has three "blades" across the opening where the brush rotates. This cuts the long hair, (fro my wife and daughters) and the dogs hair that gets sucked up into the vacuum. No more untangling and cutting hair off of the brush everytime I use the unit. The Smart features of the Samsung Jet Bot AI+ Vacuum and second to none. Upon inital set up, you have to "Map" your house. The older Jet bot, literally took about 2 hours to "Map" my whole house by driving every square foot of the house. But with the Samsung Jet Bot AI+ Vacuum, the unit drove to the middle of each room and used the Lidar detector to map out the house. It was amazing to see my house being digitally mapped on my phone in real time, even showing the couches, entertainment centers, tables and ottomans. Also, to top it all off, it only took about 20 Mins! One of my favorite "Smart Features" is the object detection and avoidance. The Samsung Jet Bot AI+ Vacuum is intelligent. I threw, shoes, shocks, and phone chargers on the ground to see if it would avoid them. It indeed did, and did it flawlessly. Even speaking to me letting me know that it was "Avoiding and obstacle". On top of that, on the app it shows you the obstacle it avoided on the map and tells you exactly what they were. . . . .sock, electrical cable, etc. But then it will ask you if you removed the obstacle and it will go back and clean the location! All in all, I've had this unit for about 3 weeks now and I have still yet to empty the "Self Cleaning Station". . . .Mind you I run the Samsung Jet Bot AI+ Vacuum at least once a day. The self cleaning is a game changer for sure. All in all, if you are looking for the most top of the line robot vacuum, the Samsung Jet Bot AI+ Vacuum is the unit for you. It will be hard for Samsung or any other manufacturer to top this unit.
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Maslam
5 (9,999)

2021-08-03

Bolingbrook

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Jet Bot AI+ is the future of home cleaning, and a beautiful clean house. This robot vacuum not only cleans your house but can also help your keep an eye on it while your away. My family had the privilege to test out the Samsung Jet Bot AI+ in our home and I can honestly say that this is by far the best robot vacuum cleaner we have ever had. So, let’s go over some of the features, Pros and Cons of the new Samsung Jet Bot AI+ Robot Vacuum Cleaner. Unboxing and Setup: So, in the box you will receive the Samsung Jet Bot AI+, Clean Station, 2 Dust collection bags and 2 Filters, along with the wires needed to set everything for operation. The setup process for the Jet Bot was super simple. Like most Samsung products they all work together in the smart things app and the Jet Bot is no different. As soon as I opened up the Samsung SmartThings app, it automatically detected the Jet Bot and started the installation process. The setup process took less than 2 minutes and it was ready to map my home. Mapping using Lidar and 3D Sensors: The Jet Bot uses Lidar and 3D sensors to map and navigate around the house. The Jet Bot did an amazing job mapping the house in just under 10 minutes and that is unheard of. It usually takes other robot vacuum cleaners a full run to map everything before they are ready to get to work, but not Jet Bot. once it was done mapping it started to clean our home and did an amazing job at that. Cleaning, Suction and Clean Station: The Jet Bot offers three different cleaning modes along with three suction modes. The first is it cleans the entire area first, and finishes with the walls, capturing debris trapped in corners and edges. The second cleaning mode is the opposite of the first, it cleans around the walls first and then does the entire area for everyday cleaning and lastly, it moves around the entire area including the walls in a zigzag pattern for a quick clean. As far as suction goes, you have normal, automatic and max suction. I prefer the max suction, because it does a better job picking everything up, I don’t mind that it needs to recharge and comeback to finish the job. The Samsung Jet Bot clean station is an amazing accessory to the Jet Bot. Once your Jet Bot is done cleaning your home, it returns to recharge and empty out its dust bin at the clean station. The powerful suction from the clean station pulls out all of the dust and debris from the jet bot into its dust collection bin capturing 99.99 percent of micro dust
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Resposta da Samsung:
2021-09-14

Samsung Care

Thank you for providing this detailed review of our vacuum. We appreciate you being a Samsung customer. ^Pat

HMIRZ
5 (9,999)

2021-08-03

Bolingbrook

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Jet Bot AI+ is the future of home cleaning, and the Jet Bot does just more than clean your floor. This robot vacuum can also help your keep an eye on your home while your away and also serve as a roving security camera. I had the privilege to test out the Samsung Jet Bot AI+ in my home and I can honestly say that this is by far the best robot vacuum cleaner that Samsung has created. So, let’s go over some of the features, Pros and Cons of the new Samsung Jet Bot AI+ Robot Vacuum Cleaner. Unboxing and Setup: So, in the box you will receive the Samsung Jet Bot AI+, Clean Station, 2 Dust collection bags and 2 Filters, along with the wires needed to set everything for operation. The Jet Bot works with the Samsung SmartThings app and the setup process could not get any simpler. As soon as I opened up the Samsung SmartThings app, it automatically detected the Jet Bot and started the installation process. The setup process took less than 2 minutes and it was ready to map my home. The Jet Bot will talk to through the setup process and speak to you when it needs anything done, instead of just beeping and you trying to figure out what those beeps mean. There are also multiple language selection options if you need. Mapping and Navigating using Lidar and 3D Sensors: Before any smart robot vacuum cleaner is truly ready to use, it needs to map out your home or the area that it will be cleaning, and usually mapping process takes anywhere from and hour to sometimes multiple runs for the vacuum to learn the space. Well, that was not the case with the Samsung Jet Bot AI+. The Jet Bot in my case, took literally about 10 minutes to map out my entire first floor and it was ready to get cleaning. Samsung Jet Bot AI+ uses Lidar Sensors, 3D Sensors and cameras to map and navigate your home. To map my home, the Jet Bot did its initial run around my house and while doing so, it used it Lidar and 3D sensors to map out the walls and the furniture in the area and this whole process took about 10 minutes, I was impressed. So, this is an AI or Artificial intelligence learning robot vacuum cleaner, meaning the more it works the more it learns about places, objects and furniture in your home. In my home for example, the Jet Bot was able to pick up my appliances, TV, and the furniture on its own. After the mapping is complete, you can add, delete, change or even add No-Go areas for the robot in the Samsung SmartThings app. This robot does such a great job avoiding obstacles that I have not had to get involved in its operations. Cleaning, Suction and Clean Station: The Jet Bot offers three different cleaning modes. The first is it cleans the entire area first, and finishes with the walls, capturing debris trapped in corners and edges. The second cleaning mode is the opposite of the first, it cleans around the walls first and then does the entire area for everyday cleaning and lastly, it moves around the entire area including the walls in a zigzag pattern for a quick clean. The Jet Bot also offers three different suction modes. You have your normal mode, where the robot cleans with low suction to minimize energy consumption to clean the entire area without needing to go to recharge. The smart suction option, cleans with normal suction power until it gets to a carpeted area or until it detects large amount of dust is when it switches to max suction. Lastly, as you may have guessed, then there is a max suction option. This is where it uses its maximum suction power to clean the entire area, but due to it using its maximum suction it needs to recharge in between cleanings. The Samsung Jet Bot clean station is an amazing accessory to the Jet Bot. Once your Jet Bot is done cleaning your home, it returns to recharge and empty out its dust bin at the clean station. The powerful suction from the clean station pulls out all of the dust and debris from the jet bot into its dust collection bin capturing 99.99 percent of micro dust. The dust bags are large enough to capture almost two months of debris. I have been using my vacuum for a month now and it still has plenty room left in it. Even on maximum suction the Samsung Jet Bot is a lot quieter than its competition and does an amazing job cleaning everything up. Roving Security Camera: This is my personal favorite feature of the Jet Bot. like I had mentioned earlier; the Jet Bot also serves as a roving security camera. The Jet bot has camera built-in that is uses for navigation but can also be used for keeping an eye on your pets or just as a home monitor when your away. So, in the Samsung SmartThings app, you can actually setup a home monitoring schedule to monitor your home or certain areas of your home and how frequently you would like the robot to make those runs. The Jet Bot can also be controlled manually to any area of the floor you would to check up on. The Jet bot can also notify you when it detects motion and also show you a video of what it detected. PROs- Suction – It does a great job picking up everyday dust and debris. (I prefer the maximum suction mode) Cleaning – Does a great job cleaning wall to wall, making sure all the area is covered. Navigating – Does a great job avoiding obstacles and getting stuck places compared to my other robot vacuum cleaner. Roving Security Camera Run-Time – So the run time on robot vacuum cleaner varies on how much an area it has to clean and how much suction power is being used. Since I have mine setup on maximum suction, it does about 75% of the entire area before returning to recharge. Self-Cleaning Brush Head Mapping time Large capacity dust collection bags Excellent obstacle avoidance CONs – Clean station noise – Even though the clean station does an amazing job getting all the debris and dust of the Jet Bot, it is a bit loud. Recharge and Go – So, like other robot vacuum cleaner, when the vacuum runs out of a charge it goes back and charges itself enough to finish cleaning and then returns to fully charge to minimize the cleaning time, the Samsung Jet Bot, once it starts running low on battery in between cleanings, it returns to the charging station to fully recharge before going back out again, taking much longer to finish the job. Unable to Clean under furniture – So personally this was not a big issue, but the due to its size, the Samsung Jet Bot AI+ is unable to get underneath certain furniture, which may be a turn off for some. Overall, I have been using the Jet Bot AI+ in my home for a month now and I have say this is probably the most hands off robot vacuum cleaner yet, it hasn’t gotten stuck anywhere like my other robot vacuum cleaner, its able to tell me what it needs instead of just beeping, and the cleaning station just cleans everything out the robot vacuum so you don’t need to empty out the bin every day. By far this is the best robot vacuum cleaner I have owned and this is what the future of robot vacuum cleaners should be.
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Resposta da Samsung:
2021-09-14

Samsung Care

Happy to hear the Pros and Cons of the device. We will continue to Improve our vacuums. ^Pat

Thales Vieira
1 (9,999)

2023-07-13

1 (9,999)
Comprei no dia 30/05 e só recebi no dia 04/07. O produto tem uma proposta interessante, aspira bem e é o mais smart que ja tive oportunidade de usar. A função de monitoramento remoto e/ou pets não funciona, o streaming do video carrega mas não abre. As imagens registradas de movimentação pet também são impossiveis de acessar. Uma pena. Não sei se trata de uma unidade defeituosa, mas a samsung não realiza a troca, infelizmente tive que devolve-lo.
Útil?
Postado originalmente em Aspirador de Pó Robô Jet Bot™ AI+ Clean Station | 170W | 127V(VR50T95735W_AZ)
Resposta da Samsung:
2023-07-17

Team Samsung

Olá, Thales Vieira! Tudo bom? Queremos te ajudar com isso e entender melhor o que está acontecendo. Poderia nos contatar? ​ Segue os nossos canais: ​ ​Chat: https://www.samsung.com/br/support/contact/#onlinesupport e, se preferir, também pode me acionar via WhatsApp: https://www.samsung.com/br/support/whatsapp/

GSax
1 (9,999)

2023-10-22

Ashburn, VA

1 (9,999)
Ive written another review of this where the cliff sensor was not working every time it went over a certain black and white carpet which made it literally inoperable as it would just stop every night. This carpet is under our kitchen table. They just told me to clean the sensor which i did but that didnt stop the issue. Fast forward another 2 months - my LIDAR sensor stopped working. It is simply sitting in the corner as a heavy, expensive paperweight now. Thankfully it is still under warranty (i only bought it in feb, so 8 months ago) so lets see how the warranty process goes. Funny part is most of the 5 star reviews I have read say - incentivized review. Wonder why!
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Postado originalmente em Samsung US
Resposta da Samsung:
2023-10-24

SEA Care

Hi there, We know how big help a robot vacuum is in cleaning our home. Let us give you useful information to help you with the vacuum. Please see the items below from the user's manual: 1. CAUTION on page 8 6th bullet 2. Cleaning and maintenance on page 11 bullets 5-7 3. Cleaning the Sensor Window on page 29 4. Corrective measures before reporting a problem on pages 42-43, sections 8 and 12 of the voice guide. Manual: https://downloadcenter.samsung.com/content/UM/202308/20230803184211074/DJ68-00858B-03_VR8500_EN_230713.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146445429 to help our team pull up your information. Have a great day. ^Aloe

Empanada1
5 (9,999)

2022-03-18

Katy

5 (9,999)
[This review was collected as part of a promotion.] First robotic vacuum. Easy to install right out of the box. Used my Smart Things App to program. Installation did say it was charged but was not. I had to wait for full charge. It stared up right after and I was amazed. It set a floor plan and worked around furniture. The cleaning is precise. It moves slowly and picks up all particles. I did have issues with it docking properly on several occasions. Overall I thinks this is another great product from Samsung.
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Axlndr
1 (9,999)

2023-06-24

Seattle, WA

1 (9,999)
Ineffective, Overpriced. This vacuum is really expensive and can't handle simple pet hair on hardwood floors. it just pushes it around in piles and leaves it all over my home. The filter sensor gets tripped and requires cleaning on a weekly basis. This vacuum is way more hassle than the convenience it's suppose to deliver. I previously had a 10 year old Roomba, and that ancient Roomba worked 100X better than this brand new Power Bot
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Postado originalmente em Samsung US
Resposta da Samsung:
2023-06-29

Samsung Customer Care

Hello there. We are here to help you maximize your vacuum. We recommend that if the cleaning area is a wooden floor, installing the Clean Station along the grain of wooden floors is best. And if the Jet Bot cannot vacuum clumps of dirt, some may remain on the floor after cleaning. - Please use another cleaning tool to clean them regularly. Please check this link to your user manual for details. Turn to page 16 (installation note bullet #1 and #4) https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf I have also included this link on what to do if the vacuum does not collect dirt. The vacuum is not cleaning dirt https://www.samsung.com/us/support/troubleshooting/TSG01003061/#powerbot-will-not-collect-any-dirt Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145954544) to help our team pull up your information. Have a great day ^Camille

MatthewAM
4 (9,999)

2022-02-04

4 (9,999)
[This review was collected as part of a promotion.] My family and I have enjoyed the Jet Bot Vacuum with Clean Station. We have had it for a few months so I can now give an experienced review. The section is great and the power that the vacuum has is unmatched. However, there are times that it has trouble getting back into the clean station itself to empty the bin. It has had so much trouble to the point that it is actually left marks on the floor from continuously going back-and-forth trying to get it self up onto the clean station. Other than that one small issue, I highly recommend the Jet Bot Vacuum. It is very nice to be able to schedule a cleaning even when you’re not home, and then come home to a floor that has been well cleaned.
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gmarini
5 (9,999)

2022-02-25

Katy

5 (9,999)
[This review was collected as part of a promotion.] What a relief. Finally came in and easy to set up. Added it to my Smart Thing App. Very quiet operation. I let it map out the living area and it went around all obsticles. The suction is extremely strong as it picks up all debries along it's way. Working on setting up rest of the house. it docks and then the suction starts into it's staion to clean vacuum. Extremely well done by Samsung.
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atam
1 (9,999)

2026-06-25

São Paulo

1 (9,999)
O produto é terrível, um lixo. Simplesmente parou de ler o mapa e a assistência acusa falha na placa mãe. Para resolver, o custo é praticamente o valor de um novo. O atendimento da Samsung, nem se fala, LAMENTÁVEL. Pretendo nunca mais adquirir um produto da marca. A Shiaomy, por exemplo, entrega muito mais. Não importa o quanto você possa gastar, SAMSUNG NÃO VALE A PENA.
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Útil?
Postado originalmente em Aspirador de Pó Robô Jet Bot™ AI+ Clean Station | 170W | 127V(VR50T95735W_AZ)

Como você avalia o serviço de instalação prestado pelo fornecedor?

1 (9,999)
Resposta da Samsung:
2026-06-25

Samsung

Olá, atam. Obrigado por compartilhar sua opinião. Entendo como o início da experiência com o produto é um momento importante e quero compreender melhor o que aconteceu nesse processo. Acesse o link e fale conosco através dos nossos canais digitais: https://www.samsung.com/br/support/contact/

JayZack
1 (9,999)

2025-10-13

Raleigh, nc

1 (9,999)
[This review was collected as part of a promotion.] I was really excited to integrate another Samsung device in my house since I already have the fridge, dishwasher, washer, dryer, TV, phones, etc. But this device has given us nothing but headache. Whether you use no go zones or not, it often gets confused and focuses one area so much that it kills the battery. One day we were not home it did this and drained the battery so much that it will no longer charge. We should have to babysit a smart vacuum. The replacemnt battery cost more than the unit is worth and I guess we will have to finally add some other brand appliance to out smart home.
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Postado originalmente em Samsung US
Resposta da Samsung:
2025-10-13

SEA Care

JayZack, sharing your experience using the Jetbot matters. Allow us to help. Here is a guide to help you if your JetBot is not charging. Jet Bot will not charge https://www.samsung.com/us/support/troubleshoot/TSG10002358/ Please refer to your user manual for more details if the JetBot is not cleaning the assigned area. Turn to page 45, "The map which the Jet Bot has created is different from the saved map and the map is also drawn askew." User Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151013064) to help our team pull up your information. Have a great day. ^Camille

chifrk
4 (9,999)

2022-01-31

Phoenix

4 (9,999)
[This review was collected as part of a promotion.] Easy set up. Very smart how it set up all the rooms and then in the app you can pick out the room to vacuum. Battery life very good. The design is very cool. Easy to clean filter. I am amazed every day how smart this robot is. Battery life is good, and charging does not take long. I love that I can pick a zone or zones to vacuum.
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Russell Upsomgrubb
2 (9,999)

2023-03-10

Placitas, NM

2 (9,999)
The problem with this vacuum is the same as the problem with my powerbot- I have rugs with black patterns on them and the cliff sensors jet on the bottom of the jet but think that the black patterns on my rug are cliffs or the top of a set of stairs. It won't clean them- It just stops. I guess I'll have to do the same thing I did with the power bot and put black tape over the cliff sensors so it cleans my rugs with the black patterns. Unfortunately this machine shows five cliff sensors. So am I gonna have to cover all five in order for it to clean my rugs Question mark the cliff sensors think that the black patterns on my rugs the top of us our cliffs our cliffs. it won't clean them It just gets to the black spot and stop and stops. I solved this issue on my power bot But by putting black tape over the cliff sensors. There are five cliff sensors on this on this jet bot so do I have to cover all of them with black tape to headed to clean my rugs and map my house 'cause it won't do either.
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Postado originalmente em Samsung US
Resposta da Samsung:
2023-03-15

Samsung Care

Good day,  Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check using the link below. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 21 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145566807) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa

mrrame
1 (9,999)

2025-01-09

VA

1 (9,999)
Bought it 2023 March, and after 18 months of usage, one of the wheel started making loud grinding noise and wheel wont move. Nothing struck in the wheel well, but makes really loud grinding noise. Contacted Samsung, Samsung said too bad out of warranty, you can create a repair ticket.
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Postado originalmente em Samsung US
Resposta da Samsung:
2025-01-09

Samsung Care

Greetings, We appreciate you sharing your sentiments about the experience you had with your Samsung vacuum. Let us assist you. We want to speak with you more about this experience and determine what steps can be taken to help with your Samsung vacuum. Please feel free to contact us via the options below, as we look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148116369, which will help our team pull up your information. ^Rainly

noseyk
1 (9,999)

2023-03-06

WI

1 (9,999)
Actual robot and base are nice piece of hardware but mapping and ability to navigate house are really bad it constantly misses areas and rooms. Our house is open plan with pretty minimal furniture yet still it cant clean a room with anything more then a chair in it. This is one of the better runs! often it skips rooms all together. if you look at the attached image it missed all of room3 (despite crossing it multiple times) most of room9 , half of room 2 and big piece of room 6. there is nothing blocking or comlex about any of these areas and my old roborock managed all with ease
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Postado originalmente em Samsung US
Resposta da Samsung:
2023-03-14

Samsung Care

Good day, noseyk. We want your vacuum to provide the best cleaning experience possible. If your Jetbot Mop is not cleaning normally or thoroughly, you'll need to check if the components are connected correctly and that the sensors are clear of dust. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 20 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145559895) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa

Eric
3 (9,999)

2022-06-28

California

3 (9,999)
overall the vacuum seems to work well and is much quieter than the vac it replaced and it's nice having the automatic debris removal. not sure if it picks up as much cat hair and dirt as the previous vac though. another main issue was that the vacuum is fairly tall and it kept getting stuck under the kitchen island. it got so stuck one morning i was shocked to see that it literally tore through a small section of my thick cushioned kitchen mat- see photo. i can't believe it didn't turn off but instead chewed through the mat. i ended up having to block out the section in front of the island on the map so that it wouldn't get stuck there any more. pretty expensive mishap on top of the cost of the vacuum.
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Postado originalmente em Samsung US
Resposta da Samsung:
2022-09-28

Samsung Care

Hi Eric, We appreciate your review of your overall experience with the performance of your Samsung vacuum, and we'll be glad to look into this for you. To better assist you on this matter and to collect more details of what happened, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144972556) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

Deng9
5 (9,999)

2023-03-26

london

5 (9,999)
I named my robot vacuum "Jerry". I was worried about its cleaning ability, but after cleaning, the dustbin was filled with dirt. Thanks to Jerry, cleaning has become very easy. I didn't know the advantages of a robot vacuum before, but Jerry made me realize them.
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Recomendaria este produto.
Postado originalmente em Samsung UK
Resposta da Samsung:
2023-03-29

Samsung Support

We are thrilled to see that Jerry the Samsung Jet Bot™+ Robot Vacuum Cleaner has surprised you with its incredible smartness and superb cleaning performance, Deng! Thanks to this lovely wonder of technology, your home will always be thoroughly and hygienically clean with minimal effort and maximum results! ^CL at Samsung Support

Alexandre
5 (9,999)

2024-03-06

5 (9,999)
Estou usando faz 1 semana e simplesmente me faltam palavras para descrever a maravilha que é esse robô. Limpeza impecável, precisão extraordinária, reconhecimento de objetos impecável, desvio de objetos tanto mapeados quanto ao acaso é sensacional, o monitoramento com o aplicativo tanto estando dentro de casa quanto em outro lugar não houve falhas, simplesmente incrível.A conexão via Wi-Fi é 100% eficaz ,sem falhas, sem dor de cabeça para conectar,sem dificuldades para operar. Obs:Aguardo ansiosamente pelo robô mop com mapeamento + AI.
Útil?
Postado originalmente em Aspirador de Pó Robô Jet Bot™ AI+ Clean Station | 170W | 127V(VR50T95735W_AZ)
Sundeep
1 (9,999)

2022-05-14

Sanford

1 (9,999)
i got the jetbot + with clean station. it took me 3 hours to connect to smart things with a rep on call as the bot was not registering. after connecting to smartthings, i started a home layout and clean, it was not able to map everything and later during cleaning , i kept getting notifications that the vaccum was not able to move freely (we have tiled floor) and no obstructions and clean wheels. the bot also kep hitting to the wall in a loop and was not moving even though there were no obstacles. again its not able to climb onto the clean station and tries in a loop. there are no clear troubleshooting to fix this on samsung manual or forums.
Postado originalmente em Samsung US
Resposta da Samsung:
2022-07-22

Samsung Care

Hi Sundeep, Thank you for bringing this to our attention. I see you have some concerns with the Jet Bot+ Robot Vacuum with Clean Station. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Your robot vacuum uses certain settings and algorithms to navigate and clean your home. However, lighting, obstacles, home decor, and home construction can affect its pattern and where it cleans. Here are some common questions and answers if you have questions about how the POWERbot's navigation or cleaning patterns work. POWERbot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS00088082/ In case of repairs are needed, please take note of your warranty coverage. https://www.samsung.com/us/support/service/warranty/VR30T85513W/AA One (1) year parts and labor Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144723340 Have a great day. ^Charles

Daniel H
5 (9,999)

2024-10-19

Houston TX

5 (9,999)
[This review was collected as part of a promotion.] Best vacuum robot I've ever had. Easy to operate and works very efficiently. My kids love how the robot talked and if he gets stuck (what's not happening often) asking very polite to pls assisting to finde back home :)
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Postado originalmente em Samsung US
John
5 (9,999)

2022-01-04

Cupertino, CA

5 (9,999)
[This review was collected as part of a promotion.] This Robot Vacuum worked very good in my living room and kitchen, the floor was cleared very nice, all the corners was cleared very well, it returned to charge station with accuracy, especially I really like its dumping all the dusts into the station automatically when it returned to its station which is very convenient, also I found it avoided to bump into obstacles with its sensor, it cleared under my dining-table with a lot of chairs, great to find it could get into it and get out with no issue, definitely it's a very great Robot Vacuum which is deserving recommendation!
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Recomendaria este produto.
Postado originalmente em Samsung US
TorresFam
5 (9,999)

2021-09-03

Staten Island

5 (9,999)
[This review was collected as part of a promotion.] I don't really use a vacuum a lot but the new Samsung Jet™ Bot+ Vacuum with Clean Station has really come in handy. My wife absolutely loves it and swears everyone needs one. I like using this when I make a mess that I need to clean up asap with minimal effort this vacuum is pretty good at cleaning things up and even vacuuming larger rooms. It may not get everything but for its tiny size it cleans a nice amount. The greatest feature has to be the cleaning station since our other bot did not come with that option. I really like the upgraded features and prefer the white color on this unit so it doesn't show dust as much. The cleaning station is great and is definitely the best feature. When the vacuum returns to its base its sucks everything up into the cleaning station that has its own bag that can be emptied easily. Samsung really did great with this vacuum although suction could be improved. The smart things app disconnects from the vacuum often and doesn't have the option to control the vacuum yourself anymore which I don't care for but overall I like the vacuum.
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Resposta da Samsung:
2021-09-06

Samsung Care

Happy Wife, happy life! Thank you for sharing your review with us. ^Pat

Come4kisses
4 (9,999)

2022-05-20

Colorado, Fountain

4 (9,999)
[This review was collected as part of a promotion.] Great help around the house, it maps the area with initial setup so on subsequent cleanings you don't have to worry about it bumping into things. I wish it had a mop attached to it nevertheless, it's still a great buy
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Recomendaria este produto.
Postado originalmente em Samsung US
Joot
2 (9,999)

2024-02-12

Oklahoma

2 (9,999)
The US version does not allow you to schedule cleaning by room only the entire house. Samsung claims that this is not a feature yet it is offered in other locations via the Smartthings app.
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Postado originalmente em Samsung US
Resposta da Samsung:
2024-02-13

SEA CARE

Hi There, We understand that this experience is different from what you anticipated. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! ^Chrystel

Leo Pallos
1 (9,999)

2024-09-05

Chicago, IL

1 (9,999)
Bought this robot and barely used it for 1 year and now it does not charge anymore. trying to get support from Samsung to send it to be fixed and not having success.. I do not recommend!!!
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Postado originalmente em Samsung US
Resposta da Samsung:
2024-09-06

SEA Care

We care about your vacuum's betterment, Leo Pallos. We are here to help you. Please refer to pages 17-19 of the vacuum's manual if the recharging does not work. Please see "Charging the Jet Bot, the Clean Station's installation status, and charge the Jet Bot manually for the following conditions" and page 38 under "Installation (See note third bullet) and Charging (second bullet): https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147506282, to help our team pull up your information when you message us. Have a great day. -John

JS240
5 (9,999)

2021-08-05

Bluffs

5 (9,999)
[This review was collected as part of a promotion.] Wow this vacuum is awesome! We have been using the Samsung Jetbot AI+ for a little over a month now and I'm super impressed. We have owned a couple robot vacuums before we purchased this one and I can say without a doubt the Jetbot Ai+ is the smartest I've seen. The robot itself is beautiful and the clean station looks great as well, a very premium look and feel. The suction power is great and very quiet at max setting. The brush roll does an awesome job at grabbing nearly everything in it's path and is also very easy to remove and clean. The clean station is very convenient and changing the bag and filter couldn't be any easier. The mapping and app controls are my favorite. The Jetbot AI+ mapping is incredibly accurate which makes editing the map for no go zones very easy! The camera feature is really cool, though I don't really have a use for it I can certainly see how others will. Overall I would say Samsung hit a home run with the Jetbot AI+, with great build quality, a lidar sensor, incredibly accurate mapping, a clean station and some cool app features I can't think of much else to ask for.
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Resposta da Samsung:
2021-09-10

Samsung Care

Thank you for being a Samsung customer. ^Pat

Ka0979231
5 (9,999)

2021-08-20

Myrtle Beach

5 (9,999)
[This review was collected as part of a promotion.] Got my New Samsung Robotvac and the setup was super easy. Then once I ran it the first time I noticed what a great job it did on my carpets in comparison to my previous robot vacuum. Setup everything through the SmartThings app and sent it on its way. It mapped everything out on its own and then emptied itself into the container. I’m never going to have to vacuum again. Can’t stress how much easier this will make anyone’s life if they get this vacuum. And the quality speaks for itself once you see it work in person. To give you another comparison the suction on my New Samsung is way better than my Dyson vacuum. I can’t stress enough that this vacuum is a game changer. I’m only using this vacuum going forward.
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Resposta da Samsung:
2021-09-01

Samsung Care

Glad you had no problem setting up the vacuum! Thank you for being a Samsung customer. ^Pat

bew1
1 (9,999)

2024-02-05

Seattle, WA

1 (9,999)
This vacuum will RUIN your wooden furniture legs. The edges of the vacuum will dig into any wooden legs causing thousands in damages to repair.
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Postado originalmente em Samsung US
Resposta da Samsung:
2024-02-06

SEA CARE

Hi there, We appreciate you sharing your experience with the unit. Let's get you the help you need. We would love to speak to you directly to gather further information about your vacuum so we can assist you better. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146821534, to help our team pull up your information. Have a great day! ^Chrystel

Disappointed Duster
3 (9,999)

2023-05-18

3 (9,999)
I purchased this product April 24, 2022. I just had to send it in for its second repair. The first time I sent it in, there was an error saying the filter was clogged. That repair was covered under warranty. This time I sent the product in because there was a LiDAR issue. This repair cost 225.00 plus the cost of the shipping materials. I purchased this product because I figured you get what you pay for, but not in this case. I had my iRobot for 6 years and never had an issue. This expensive product, works excellent when it’s fully operational, but having to send it in for repair twice already in just over a year is disappointing to say the least.
Postado originalmente em Samsung US
Resposta da Samsung:
2023-05-23

Samsung Customer Care

Hello there, We would love to discuss your vacuum to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, Please provide us with this reference number (1145807584) to help our team gather your information. Have a great day. -John

Samus
5 (9,999)

2022-01-04

San Jose, CA

5 (9,999)
[This review was collected as part of a promotion.] I bought this vacuum about 2 months ago, and it has been amazing at cleaning my apartment. A once a day vacuuming schedule is pretty good at keeping on top of my dog's shedding. It's able to traverse my apartment and avoids certain obstacles that would jam my other robot vacuums. It has an RC mode for manual controls (great for snooping around the house while outside). It also has a Find My Pet feature for the robot vacuum to wander around the house until the camera catches sight of the dog. The only complaint I have is that it's a bit tall and cannot vacuum under a couple of my furniture pieces, but even then, it's not much of an issue.
Recomendaria este produto.
Postado originalmente em Samsung US
mamaknowsbest1
5 (9,999)

2021-08-03

Lynchburg

5 (9,999)
[This review was collected as part of a promotion.] I must say I am pretty impressed with the Samsung Jet™ Bot AI+ Vacuum with Clean Station VR50T95735W/AA. It is well designed and is very intuitive when it cleans. It comes with a Clean Station which is a huge plus as well. SmartThings app is a great asset to the cleaning process as it adds so much more functionality to the vacuuming process. You will also need the app to set up this smart robotic vacuum. When you first start the vacuum, you are prompted to have it map your entire house and it does it amazingly accurate thanks to its LiDAR. You get to edit the map and name the rooms to your liking as well as set up No Go zones (where you don't want your robot to go cleaning). I like quality of its 3D camera, as you can literally view the cleaning process as it goes around. There is also a Home Guard function so you can check up on your pets and family when you are away. Now the cleaning is very quiet and it picks up stuff very well. The battery life is excellent too and if it runs out of juice it returns to its station recharges and gets back to work. Simply amazing! I am very glad we purchased this vacuum and even though it is a bit pricey, wait for a deal and get yourself one when you can, as Samsung Jet™ Bot AI+ Vacuum with Clean Station is absolutely worth it.
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Resposta da Samsung:
2021-09-14

Samsung Care

We hear you and appreciate you sharing your feedback with us. Thank you for giving Samsung a chance. ^Pat

DrVaro
5 (9,999)

2021-12-31

Amherst

5 (9,999)
[This review was collected as part of a promotion.] After a few months of owning the Jet Bot AI Vacuum, we have really come to rely on it for weekly cleaning. The app that comes with the device is very easy to understand and use. For the first use, the vacuum maps out all of the area it can (for us this was the 2nd floor). The app will try to label "rooms", but you can divide the rooms further, or group rooms together (such as a bedroom and a bathroom to make a suite). Then, with future use, you can select which rooms you want the vacuum to clean. For us, vacuum day is Tuesday. Start with the kids rooms, then a quick charge and emptying of the bag and it's off to the office, main bedroom and hallway. Yes, it would be "faster" to vacuum ourselves, but it's so nice to be able to set it and forget it. Plus, with the clean station, we don't have to worry about it filling up and needing to be emptied (like our previous vacuum). If the battery is low, or the bag is getting full, the vacuum takes itself to the station, empties/charges, then gets back to what it was doing. We've been impressed with the suction power, and ability to both avoid kids' toys but get larger food items (like cheerios and goldfish). Overall, very happy with our Sasmung Jet Bot Vacuum! I received this product at a reduced price for my honest feedback and opinion.
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Grumpy Munchkin
4 (9,999)

2021-11-03

Perkiomen, PA

4 (9,999)
[This review was collected as part of a promotion.] I have used the Jet Bot a few times now. The carpet looks great with a very thorough clean. I also really like the features in the SmartThings app. A few issues - it gets caught on the throw rugs on top of my carpet, so the have to be moved before vacuuming. When cleaning behind doors, the bot sometimes closes the door and traps itself in a room. The battery has died away from the base station, so I have to hunt the vacuum down in order to get it to charge. Not major issues, but for the price, I would hope these get addressed in system updates.
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Recomendaria este produto.
Postado originalmente em Samsung US
Resposta da Samsung:
2022-01-21

samsungcare

I understand there are a few issues with the device. Thank you for sharing your feedback. You bring up some important points about the device shutting the door. We will forward this information to our product specialists. ^Pat

Anonymous
1 (9,999)

2023-04-09

1 (9,999)
O sensor de espaço parou de funcionar após alguns meses. Não consegue mais se localizar. Fica girando em círculos.
Útil?
Postado originalmente em Aspirador de Pó Robô Jet Bot™ AI+ Clean Station | 170W | 127V(VR50T95735W_AZ)

Como você avalia o serviço de instalação prestado pelo fornecedor?

1 (9,999)
Resposta da Samsung:
2023-04-12

Team Samsung

Olá Thiago, como vai? Com certeza não é essa a experiência que desejo pra você. Saiba que trabalho constantemente buscando a melhoria dos meus produtos e serviços, dessa forma seu feedback segue registrado, considerando a importância de entender o que houve e buscar cada vez uma experiencia melhor. Quero tratar de perto seu caso e conto com seu retorno para que eu possa buscar uma tratativa assertiva nisso. Você poderá entrar em contato através de um dos meus canais de atendimento: Chat- https://www.samsung.com/br/support/contact/#onlinesupport WhatsApp - https://www.samsung.com/br/support/whatsapp/ O atendimento é 24 horas, estou à disposição!

AlohaMomma
5 (9,999)

2021-08-03

Oxnard

5 (9,999)
[This review was collected as part of a promotion.] I have to say that the Samsung Jet Bot AI+ is THE best autonomous cleaning product that I have used to date. The Samsung Jet Bot AI+ utilizes Lidar and 3D Mapping to clean your home in ways that you thought were not possible. Do you have kids that constantly leave toys and clothes on the ground? Well, with the Samsung Jet Bot AI+ you won't have to worry about those items being sucked up into the vacuum and getting stuck. Samsung has worked with Intel to provide a programing algorithm to avoid these obstacles while cleaning. It will also notify you with the smart things app that it is avoiding an obstacle. In turn, this gives you a chance to pick up the items and the Samsung Jet Bot AI+ will remember where the obstacle was and go back and clean that area once it is removed. That to me is very impressive. Also, this unit is extremely quiet. Compared to my older Samsung POWERbot, you can actually still watch TV as the unit is cleaning and not have to turn the volume up drastically. The self cleaning brush probably has to be one of my favorite features. Living with 2 dogs and my daughter we constantly have hair on the ground, witch easily clogged up my older vacuum and constantly wrapped the brush. Not with the Samsung Jet Bot AI+, it has blades built into the unit near the brush to cut them down to manageable pieces to get sucked up into the vacuum and not clog the system. I have had this unit for well over a month now and have yet to empty out the main bin. I know that his unit is pricey, but in my honest opinion it is worth every penny.
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Resposta da Samsung:
2021-09-14

Samsung Care

Every day we are advancing our technology. We will continue to improve our products and reviews like this; Helps. ^Pat

GSax
2 (9,999)

2023-06-17

virginia

2 (9,999)
I bought this and the s23+ together a couple of months ago. Overall the product is good but oh my God, the cliff sensor issue drives me nuts. If you have a black rug with a white design on it, this product is useless as it gives you a cliff sensor error. It thinks the robot is about to fall off a cliff and it stops working. It's pretty much useless at that point. However if I avoid that area, which is my kitchen table) it works fine. However the area I wanted this for wad the kitchen table area so it's pretty much a loss at this point.
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Postado originalmente em Samsung US
Resposta da Samsung:
2023-06-21

Samsung Customer Care

Hello there. Let's make your cleaning experience a breeze! Please see this link to your user manual for cleaning your cliff sensor. Turn to page 9, "C-3 Cleaning the Sensor Window." Manual. https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf Should you need more assistance with your cliff sensor error, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145921151) to help our team pull up your information. Have a great day ^Camille

Rhubarb
1 (9,999)

2022-04-28

East Midlands

1 (9,999)
So, not only unable to source replacement bags, now the machine's AI function has failed so it moves a metre from the base station and then stops. Followed instructions "turn off and on" and contacted the service chat. Unable to talk to a person and forced through electronic chat system. Frustrating. Samsung say they will send out an engineer. I here nothing. I contact engineer service who say that they do not fix this machine and keep returning the referral back to samsung. Argghh. Cannot contact Samsung by phone for smart things. The Samsung chat as they are too busy. Frustrating machine and frustrating support from Samsung.
Postado originalmente em Samsung UK
Ttzep
3 (9,999)

2022-02-14

3 (9,999)
although this vacuum is quiet, it doesn't work as it should. for example it will not go on rugs, even low pile. it never went under my coffee table, or sofas even though there was plenty of room. the auto resume never worked. it did pretty good picking up dog hair, but the microfine filter clogged up within 30 minutes of it starting. i would have to pause the vacuum empty it and take a tooth brush the the filter. that was very annoying. after speaking with customer care and never hearing back from them i returned the vacuum. i ended up purchasing another bot vacuum different company that does everything this one was supposed to do, for a whole whole lot less.
Postado originalmente em Samsung US
Resposta da Samsung:
2022-06-17

Samsung Care

Dear Valued Samsung Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs. Reference number: 1144609480 -Trisha-

DogLover13
5 (9,999)

2022-06-16

Glasgow, KY

5 (9,999)
[This review was collected as part of a promotion.] I had an older Samsung robot vacuum, and it was good, but required constant maintenance as we have dogs that shed a lot. Repeatedly had to empty and also clean the roller. The JET BOT AI+ is maintenance free and the redesigned roller never clogs! The AI+ empties itself when the bin is full and cleans our whole floor (@1600sqft) and multiple surfaces on one charge. Did I mention how quiet it is?? Wow! I work at home at it can be running in the background without disruption. Overall, the Jet Bot AI+ cleans great on all surfaces and collections all the dog hair (and dirt/dust) that collects along the baseboards overnight.
Recomendaria este produto.
Postado originalmente em Samsung US
Samsung Fan
1 (9,999)

2025-02-01

VA

1 (9,999)
This robot vacuum has been a major disappointment. Instead of simplifying my cleaning routine, it's added frustration and wasted time. The core issue lies with the software, which is clearly buggy and unreliable. Mapping the floor has been a nightmare, with the device repeatedly failing in its attempts. Even when it does manage to create a map, the cleaning performance is abysmal. The vacuum frequently cuts its cleaning cycle short, declaring the job done prematurely and returning to its charging station, leaving much of the floor untouched. This erratic behavior makes it completely ineffective at actually cleaning. Frankly, my seven-year-old stick vacuum does a far superior job. Save your money and avoid this product. It's simply not worth the hassle.
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Postado originalmente em Samsung US
Resposta da Samsung:
2025-02-03

SEA Care

Hi there, We know the importance of having a reliable appliance. All we want is to assist you. We have provided a link below that explains why the Jet Bot may not complete the area it needs to clean. Please scroll down to the section "Why does the vacuum clean the same area repeatedly or leave an area unfinished?" Jet Bot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS10002355/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148318568) to help our team pull up your information when you message us. Thank you. -Kimberly

Russell Upsomgrubb
2 (9,999)

2023-03-10

2 (9,999)
This machine has the same problems that my powerbot did. There were two edge sensors on the powerbot and it and every time I tried to clean black rugs, it thought it was coming to an edge. I have rugs with black patterns on them and it looks to me like the jet bot is doing the same thing.. the problem with this machine is there are five edge sensors underneath. When I did on the power bot was cover up the edge sensors with black tape then it worked fine. so I guess I have to cover up all all five edge sensors on this jet bot with black tape or it's not gonna clean my pattern rugs and it's not going to map my house correctly.
Postado originalmente em Samsung US
Resposta da Samsung:
2023-03-15

Samsung Care

Good day, Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check using the link below. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 21 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145566845) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa

kimib22
5 (9,999)

2022-01-14

Pine Hill, NJ

5 (9,999)
[This review was collected as part of a promotion.] I own an older model of the PowerBot and this one blows that away easily! The new mapping features, advanced cleaning power, use of Lidar technology, and the fact that it speaks when it's in use are huge improvements. The design is sleek and modern easily matching my home so it's almost unnoticeable. I love that the Jet Bot+ returns to the station to empty itself during the cleaning cycle. The Jet Bot+ is easy to clean all all the filters and bin. It is so incredibly quiet you can leave it run while on the phone, enjoying a TV show or even taking a nap. This vacuum doesn't even scare the dogs as it's running around.
Recomendaria este produto.
Postado originalmente em Samsung US
Jeremy
4 (9,999)

2021-08-30

4 (9,999)
i have had the samsung jet bot + for about 4 days now and so far i'm absolutely loving it! i have two dogs and a cat so i'm used to vacuuming everyday to keep the hair away. with the jet bot + i just let it do all the work. my one and only complaint so far is if this thing gets stuck while cleaning you can not resume the clean after you get it up stuck. you will have to send it back to the dock and start all over. for that reason i will give this 4 stars. i hope samsung will fix this issue with a software update soon! i would also like to see the vacuum continue to learn and update your floor plan as you run it.
Recomendaria este produto.
Postado originalmente em Samsung US
Resposta da Samsung:
2021-08-31

Samsung Care

I'm glad to hear our device is making a difference for our customers. ^Pat

Christian
5 (9,999)

2021-11-27

5 (9,999)
first thing first. it works really amazing. i love it can play music for pets while it cleans. it is super quite and the clean station is no louder than a normal vacuum. set up was extremely easy. i love than i can monitor with a moving camera around the house. it doesn't detect dog poo easily. twice i have woken up to my floors covered in a nasty mess, third, the brush is great on hard floors but not carpet a second brush needs to be available for purchase as i want a deeper clean for my carpet fourth the smart things' app is trash i want to clean certain rooms without having to dis click each room individually, a drop down would be nicer. also have a setting for vacuum till bin full empty return to last spot. it would also be nice to have clean home once not till battery runs out.
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Recomendaria este produto.
Postado originalmente em Samsung US
Mike Bee
4 (9,999)

2021-11-11

Sacramento, CA

4 (9,999)
[This review was collected as part of a promotion.] I've been using it for about a month now and it has been very convenient to have around. After mapping out No Go Zones, it's been very effective in cleaning while I'm gone at work. It won't replace my traditional vacuum but it does make the home feel cleaner consistently. I run it on Max Suction Power because it feels like the Smart Suction doesn't work as well as I want it to. I think if you can find it on sale and have been interested in getting a robot cleaner, this one is not a bad choice.
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Recomendaria este produto.
Postado originalmente em Samsung US
jshen1121
5 (9,999)

2021-08-20

San Francisco

5 (9,999)
[This review was collected as part of a promotion.] Samsung has really stepped up their game on this product. We love using this robot vacuum on our top floor especially because it's able to go into the small nooks and spaces between the kitchen and living rooms. It has saved us so much time! We are amazed at how much dust and dog hairs it's able to pick up. The clean station stand has a built in vacuum which takes all the trash from robot and collects them into a separate compartment for disposal. We're able to watch the vacuum from an app on our phone to see which areas have been cleaned. The only downside is that it's restricted to one floor. I love this product and wish we had one for every floor in our house!
Resposta da Samsung:
2021-09-01

Samsung Care

We appreciate your honest review. ^Pat

Bucky
5 (9,999)

2023-01-04

Kansas City, MO

5 (9,999)
this is our 2nd samsung smart vacuum. the first didn't seem very smart - couldn't find its way back to the docking station, got stuck under chairs, etc. this one seems to work great. we put the station in the laundry room at one end of the house. the vacuum mapped the house first, now cleans the entire house (has to recharge once to finish) and finds its way home every time. seems to do a good job cleaning. only real negative that i can see at this point is the bags - great for hypoallergenic, but costly to replace. and with 2 dogs and 2 cats, it looks like it will fill up pretty quickly. all in, i'd recommend it.
Recomendaria este produto.
Postado originalmente em Samsung US
Anonymous
5 (9,999)

2022-01-13

Belen

5 (9,999)
[This review was collected as part of a promotion.] So to be honest I have never trusted a floor device to clean my floor but let me tell you after receiving this item I would definitely recommend if I could rate this more stars than 5 I definitely would. Samsung is a very great brand to start with and mix it with the floor cleaner you’ve got magic. I would be lost without it, it leaves my carpet with the most perfect lines which I love and leaves my floor cleaner than ever. It also self dispenses itself which is also a plus.
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Sd80mac
4 (9,999)

2023-01-30

Rochester NY

4 (9,999)
[This review was collected as part of a promotion.] It does work well and sucking up dusts and fur.. However, the bin filled up so fast and it continues to vacuum without return to station to empty the bin and resume the vacuum. Another issues is that it doesn't pick up little pieces that my dogs chew off the chewy toys and it doesn't pick up strings or fluffy cotton from tearable dog stuff toys for some reason. I would had to run it 3x to get carpet or hard floor clean. One thing I would like to see that it have different pattern of direction for each time I start the vacuuming in, such as alternating from up and down to left and right to diagonal in 45 and 135 degrees. That's at least 4 possible direction each time
Recomendaria este produto.
Postado originalmente em Samsung US
Danny
1 (9,999)

2023-03-28

NC

1 (9,999)
we received our jet bot+ the end of february in anticipation of getting new lvp flooring. once the flooring was installed, the vacuum mapped our open floorplan 1st floor and ran as scheduled for a couple of weeks. now it just keeps saying "the lidar sensor needs to be reset. turn the power off then on again. if that doesn't work, contact customer service. unfortunately the only solution they had was to pack the whole thing up and ship it to samsung to get fixed and then shipped back (minimum 3 weeks time i'm told). thankfully i'm just at the end of my return period and am returning the vacuum for a refund.
Postado originalmente em Samsung US
Resposta da Samsung:
2023-04-04

Customer Care

Hi Danny, Thank you for choosing Samsung for your vacuum needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.samsung.com or one of our partners to explore products that better fit your needs. Have a great day! ^Chrystel

elena
1 (9,999)

2022-10-31

USA

1 (9,999)
This vacuum was really disappointing after about a year. At some point I noticed some rooms did not actually seem clean after the robot ran. After looking at the cleaning reports it is obvious that the robot is just skipping half of my floor space despite not being blocked by obstacles. This happens consistently despite remapping attempts. The vacuum is also able to clean everything perfectly fine while doing the mapping.
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Postado originalmente em Samsung US
Resposta da Samsung:
2022-11-02

Samsung Care

Hi Elena, Thank you for sharing your review of the experience of your vacuum. We recommend leaving over 3 cm of space from the inner doorstep placed in the entrance. Otherwise, the robot vacuum can ride on it and go outside. For reference, I shared these links: Here is a link to "Jetbot Mop is not cleaning properly": https://www.samsung.com/us/support/troubleshooting/TSG01207761/ I also shared this link about "Clean with your Jetbot Mop": https://www.samsung.com/us/support/answer/ANS00086882/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145102671), which will help our team pull up your information. Have a great day. Melardo

RanchOnPen
5 (9,999)

2021-09-24

lynbrook

5 (9,999)
[This review was collected as part of a promotion.] Thank you home appliance geniuses! I appreciate you understanding the struggle of living in a beach town. I was truly having trouble constantly keeping up with the struggle of dust and sand! I mean how am I supposed to beat a battle with sand!? Constantly vacuuming was becoming a true struggle! And then after a wait and consistent patience, true joy was plastered on my face when the arrival of the Samsung JetBot. Putting the station was easy and the charge time was fast. Then that JetBot went to work! As I began to clean the rest of the house, this bot picked up every particle of sand, dust and piece of dirt on my hardwood floor. EXCITING! I was concerned about the look of the clean station but its not bad at all. The station has a modern look so it does not stick out like a sore thumb. I could not be happier with my JetBot! I am looking forward to a long CLEAN life together!
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Resposta da Samsung:
2021-10-12

Samsung Care

We're happy you chose Samsung and we appreciate you being a Samsung customer. ^Pat

RosiefromJetsons
3 (9,999)

2023-05-25

FRISCO, TX

3 (9,999)
Worked great for a while and after short of a year it has lost its mind. It now will not complete cleanings. Its does half of the map if I am lucky. I have had it remap the house with no luck changed filters, made sure everythi g is cleaned and still only some rooms are lucky to get a line or two done. And good luck on gettin any parts aside from bags and maybe a filter.
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Postado originalmente em Samsung US
Resposta da Samsung:
2023-05-30

Samsung Customer Care

Rosie, we got the answer that you need about your vacuum. Here is a link that covers FAQs about your Powerbot vacuum's mapping and cleaning. Please check "Why is the vacuum cleaning the same area repeatedly? Why didn't it finish cleaning that area?" and "Why is the vacuum returning to the charger when it's not done yet?": POWERbot robot vacuum mapping and pattern cleaning FAQs: https://www.samsung.com/us/support/answer/ANS00088082/ For fast resolution, as a service call may be needed, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145833223, to help our team pull up your information when you message us. Have a great day. -John

Louie
5 (9,999)

2022-06-29

5 (9,999)
[This review was collected as part of a promotion.] The are only problems I have with this vacuum. 1 is that it doesn't fit under our cabinets and 2 it won't go under our bed because of the bed skirt. The plus side is that it doesn't run around banging into furniture because of the object recognition. It also does a much better job finding its way back home to charge. This has been a definite upgrade over previous powerbot.
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Recomendaria este produto.
Postado originalmente em Samsung US
Chad D
5 (9,999)

2022-07-08

Olyphant, PA

5 (9,999)
the jet bot+ is my first vacuum like this. this unit is accurate, and i love how it goes back around and hugs the edges of everything, including chair legs, at the end. i have 2 dogs that shed. it became obvious when i replaced my carpets with hardwood. i run my jet bot automatically three times a day. setting where it should and should not clean (corners with cables) was easy. i do have a jet vac 70 for those spots. the fir, milk bone crumbs, and even full pieces of dry dog food are picked up easily. i can hear it all go into the station bin at the end of each cleaning. if i see a spot that needs immediate attention, i highlight it on the map and let the vacuum loose. i highly recommend it.
Recomendaria este produto.
Postado originalmente em Samsung US
samsamsung
4 (9,999)

2021-09-08

USA

4 (9,999)
this is the best robot vaccum i have ever used. however, the clean station requires a replaceable dust bag (like their jet stick clean station) and this bag is not available for ordering anywhere that i can see. it does not even show up on the samsung site. when you look at the jet bot product page, under accessories it even shows you the wrong dust bag. it lists the dust bag for the jet stick vacuum which is incompatible (i have both the stick and this robo). the vacuum only comes with two dust bags which may last a few weeks but without those dust bags this vacuum is essentially useless.
Recomendaria este produto.
Postado originalmente em Samsung US
Resposta da Samsung:
2021-09-09

Samsung Care

Thank you for sharing how you feel about the unit. We hear our customers' concerns. We are looking into this and will provide an update on Samsung.com when available. ^Pat

Aliz
5 (9,999)

2021-11-21

5 (9,999)
it did take some time to be delivered but with it being around the holidays it was to be expected. we have two boxers and it did a great job cleaning all of the hair. we also have a persian rug and did great on that as well. charging/cleaning station is a bit on the large side. it also sounds like a jet taking off when it's cleaning the jetbot.
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Recomendaria este produto.
Postado originalmente em Samsung US
Am0004
1 (9,999)

2025-03-10

1 (9,999)
[This review was collected as part of a promotion.] I bought this about a year ago and it was the worst large amount of money I have ever spent. The vacuum always gets lost, can never find it's way "home" and runs into almost all of my future leaving marks on the surface. If I would have known this product was not as "smart" as it's claimed to be I would have never purchased it. It worked fine for the first few months but later down the road it just became worse and worse. I have tried resetting, recalibrating, and remapping my home with the vacuum but it has never went back to how it should work. Maybe I just received a faulty unit but this was a complete waste of money. Plus my cat will not ride the machine, instead he is scared to death of it.
Postado originalmente em Samsung US
Resposta da Samsung:
2025-03-10

SEA Care

Hi there, We appreciate you sharing your experience with the appliance. Please see page 44 for some troubleshooting steps to help the unit return to the docking station (The Jet Bot cannot find the Clean Station). Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148570215) to help our team gather your information. Have a great day. ^Charles

mpmarotte
5 (9,999)

2022-06-27

Rhode Island

5 (9,999)
[This review was collected as part of a promotion.] Since I did not get to see this robot operating in person, all I could do was rely on the specifications listed on the site and YouTube videos reviewing it. I was pleasantly surprised the first time it ran and mapped my area. The robot crosses higher threshold’s than I expected, attempts skipped areas again to see if it can access a second time, and picks up large debris as well as fur from two cats and a dog. This robot vacuums hardwoods, tile, carpeting, and travels well underneath various pieces of furniture such as coffee tables and armoires. This robot works so well, we have not broken out our old stick vacuum since we purchased it because it reaches all the areas needed and does a great job.
Recomendaria este produto.
Postado originalmente em Samsung US
SamsungFan48
4 (9,999)

2024-10-19

Michigan

4 (9,999)
[This review was collected as part of a promotion.] Being a Samsung fan I bought this hoping it was a quality product like their TV's and phones. After using a few months I'm very happy with the product. The only complaint I have is it lost the Smart Things Wi-Fi connection and I had reset the connection as if it was a new product. That's the only reason I gave it 4 stars and not 5.
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Postado originalmente em Samsung US
sw9999
5 (9,999)

2022-01-07

Baltimore

5 (9,999)
[This review was collected as part of a promotion.] It is great to have a robotic vacuum in your home, and Samsung makes a really good one. I leave it on my second floor most of the time, and let it work its way through 4 bedrooms, two baths and a laundry room. It does take some time for it to complete (with multiple stops to empty and/or recharge), but it beats doing it yourself. Smartthings app is nice for control, and to be able to locate the machine at any given time while it is operating - especially helpful when it gets stuck on a cord or sock. Overall, a great product (only regret is that I did not upgrade to the AI+ model.
BLyb
5 (9,999)

2021-09-20

Howell, MI

5 (9,999)
[This review was collected as part of a promotion.] We upgraded from a powerbot pet model and couldn't be happier. The self emptying feature is amazing. The lidar system has been a great upgrade from the old model. The only negative is the edge cleaning brush can get tangled in things if you aren't careful about picking everything up before it runs.
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Recomendaria este produto.
Postado originalmente em Samsung US
Resposta da Samsung:
2021-09-21

Samsung Care

Thank you for sharing this with us. ^Pat

Daniel Friday
2 (9,999)

2024-12-01

2 (9,999)
Don't bother it won't last a year....just look online in the forums.... Mine worked fine for the first 6 months then constantly into error.... Cleaned and changed filters etc but still every minute it would say there is something stuck in the brush.....nothing in there at all....just scrap now....
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Postado originalmente em Samsung UK
Forest
5 (9,999)

2024-05-06

Florida

5 (9,999)
I have had the Jet Bot for three weeks now and I am very happy with the way it functions around my “complicated” house setting. I have seven in door cats and we needed a system where the cat hair could be controlled. The Jet Bot has really helped with this situation, I have set up a schedule on the app and it does it thing when we are not home. I love the camera as I can watch it’s progress from work. It never bumps into furniture and stops for objects that do not need to be vacuumed. I would highly recommend this product to anyone wanting a high quality robo vac. Thanks, Brett
Postado originalmente em Samsung US
Luis
5 (9,999)

2022-07-12

5 (9,999)
[This review was collected as part of a promotion.] Bought this to replace our aging powerbot that had an extended warranty set to expire. While the powerbot did a better job under the cabinets because of its smaller size it did struggle at times getting back to the charging base. This jetbot ai+ does an excellent job navigating and creating a map of the house. This vacuum has not bumped into anything while cleaning unlike our previous robot vacuum. The charge /clean station really makes this a vacuum that needs little intervention once setup. The app will notify you when the filters need cleaned and the base station needs emptied.
Recomendaria este produto.
Postado originalmente em Samsung US
SamsungIsTheBest
5 (9,999)

2021-09-18

Normal,Illinois

5 (9,999)
[This review was collected as part of a promotion.] I bought this a month ago and I am so happy about its performance. I love the way I can set the automations in the smart things app and I need not remember to turn on. This is the best helping device I ever had and I have recommended already to my family and friends to buy this.
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Recomendaria este produto.
Postado originalmente em Samsung US
Resposta da Samsung:
2021-09-23

Samsung Care

I'm happy to hear how much you are enjoying the performance. ^Pat

Ismo
1 (9,999)

2022-07-13

Saint Louis MO

1 (9,999)
[This review was collected as part of a promotion.] I've done some stupid things in my lifetime but purchasing this vacuum by far just tops em all what a waiste of money I'd give this thing a zero stars if I could but lowest one I gues is one having say that thing never properly worked day one out of a box this little gut just simply have issues and issues on another level continuously bumping into things forgetting maps until a couple of days ago quit working all together and just died I give a credit to samsung for being fair and there when I called them as at the time of death :) lol vacuum was still in a warranty waiting to get it back still I hope it comes back a bit better and smarter because out of the box and like that just suck plain and simple
Postado originalmente em Samsung US
Resposta da Samsung:
2022-09-28

Samsung Care

Hi Ismo, We appreciate your review of your overall experience with the power of your Samsung vacuum, and we'll be glad to provide you with a link to a troubleshooting guide to fix this concern. See page 40. https://downloadcenter.samsung.com/content/PM/202112/20211220170649750/EN/1_VR9500_EN_00846B-00_AA.pdf To better assist you on this matter and to collect more details of what happened, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us You may provide this reference number (1144970239) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

Alexandre
5 (9,999)

2024-05-05

5 (9,999)
Estou usando o aspirador a 2 meses e todas as funções do robô funcionam perfeitamente sem exceções. Li relatos de pessoas reclamando de que algumas funções não funcionam e posso afirmar que isso não procede pois testei e uso todas as funções e elas funcionam perfeitamente. Monitoramento de pets,gravação de vídeo, tirar fotos, Monitoramento a distância, tocar música, visualizar o ambiente sendo limpo ao vivo pela câmera, marcar limites onde ele pode ou não limpar, usar limitador de 2cm de cantos para ele não ficar batendo nas paredes nem em móveis, programar dias de limpeza, desviar de pequenos objetos, em fim, uso todas as funções e elas funcionam perfeitamente sem problemas cumpre com todos os requisitos mencionados no manual. É caro mais vale cada centavo. Pode comprar sem medo, casa sempre limpa e sem esforço pura qualidade de vida. Aguardo o lançamento do novo robô mop com IA que com certeza irei comprar .
Útil?
Postado originalmente em Aspirador de Pó Robô Jet Bot™ AI+ Clean Station | 170W | 127V(VR50T95735W_AZ)
Luan
5 (9,999)

2021-11-12

Fort Worth

5 (9,999)
[This review was collected as part of a promotion.] Bought this to try it out, excellent product and great price. It cleans more efficiently and a bit quieter than my roomba s9+. Does great on Hardwood floors and going into my rugs without getting stuck. Does a great job at picking all of the fur from rugs and wood floors.
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Recomendaria este produto.
Postado originalmente em Samsung US
Lren66
4 (9,999)

2021-11-01

Mckinleyville, ca

4 (9,999)
[This review was collected as part of a promotion.] We've had this vacuum for almost 2 months and it cleans really well. The app could use a few more features but otherwise it's good. We had a few issues with connectivity loss and the cliff sensors but they seemed to have been resolved. Overall a great product.
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Recomendaria este produto.
Postado originalmente em Samsung US
Resposta da Samsung:
2021-12-10

samsungcare

Your feedback is very useful in betting our products. ^Pat

jfer33fcb
5 (9,999)

2022-01-18

Sparta, NJ

5 (9,999)
[This review was collected as part of a promotion.] I'll start off by saying that I haven't even had to think about vacuuming since I got the Jet Bot AI+, and that's a huge lift off our shoulders considering we own a German Shephard. I own the previous generation from Samsung and was really pleased at how well it cleaned and how well it held up over the last 3 years. Barely any maintenance needed beside cleaning the filter and brush. That model is being demoted to downstairs now that we upgraded to Jet Bot AI. We love the self-emptying clean station - we literally have just ignored it for 30 days and its still not 100% full yet. The newer model runs much quieter, is built better and avoid items on the floor so well. The app functionality is an amazing upgrade from the previous vacuum now that we can select the actual days and times to run the vacuum, get floor plan cleaning updates, set no-go zones, etc. Oh and if you're away from home and need to check up on the cat or dog this model has a camera on it that you can control wherever you are. Insane. Love this feature. Worth every dollar.
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Recomendaria este produto.
Postado originalmente em Samsung US
Kinga
2 (9,999)

2021-08-22

2 (9,999)
it does vacuum, that’s why i rated two stars when it comes to intelligence, it doesn’t shine. it’s marketed as a perfect vacuum for pet owners because it doesn’t try to vacum pet’s tail. that’s true. what it also doesn’t vacuum is all the fur that my cats leave behind after having their little fights. i was hoping i could teach it to clean up the cat fur while avoiding the toys but it’s impossible. i can only change object detection from small to medium or big. the learning option is quite limited: only certain obstacles are detected and i can send a photo for learning. the piles of cat fur are never an option. it’s also quite tall and doesn’t vacuum under the shelves where it has 1cm+ available space above
Postado originalmente em Samsung US
Resposta da Samsung:
2021-08-23

Samsung Care

I see where you are coming from about ways to help the vacuum learn certain objects. I feel like this is something we can work on and improve with this feedback. Thanks for leaving a review, Kinga.

Manual do usuário

manual do usuário ( Vacuum Cleaner_Quick)

Versão 0.5 | 7.28 MB

12-12-2023

PORTUGUÊS (Brasil)

Baixar

manual do usuário ( Vacuum Cleaner_Quick)

Versão 0.4 | 7.09 MB

03-08-2023

PORTUGUÊS (Brasil)

Baixar
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*Todas as especificações e descrições fornecidas aqui podem ser diferentes das especificações e descrições reais do produto. A Samsung se reserva o direito de fazer alterações a este documento e ao produto aqui descrito a qualquer momento, sem a obrigação de notificar tais mudanças. Todos os recursos, funcionalidades, especificações, GUI e outras informações do produto fornecido neste documento, incluindo, entre outros, benefícios, design, preço, componentes, desempenho, disponibilidade e capacidades do produto, estão sujeitos a alterações sem aviso prévio ou obrigação. Os conteúdos exibidos na tela são simulações meramente ilustrativas.

*Imagens simuladas para fins ilustrativos.

1. O reconhecimento de objetos pode ser afetado pelo seu formato ou por condições do ambiente.

2. Área Ampla: Até 1m, 60° de campo horizontal e 40° de campo vertical de visão. 1 cm de altura: Tamanho mínimo de 1cm de altura, 1cm de profundidade e 1cm de largura.

3. SmartThings: Disponível em dispositivos Android e iOS. Uma conexão Wi-Fi e conta Samsung são necessárias. E2EE: End to End Encryption (criptografia de ponta a ponta).

4. Com base em testes internos, utilizando o modo Máximo, em concordância com o padrão IEC62885-2 Cl. 5.11. Resultados podem variar dependendo das condições reais do ambiente.

5. Disponível em dispositivos Android e iOS. Uma conexão Wi-Fi e conta Samsung são necessárias.

6. Disponível em dispositivos Android e iOS. Uma conexão Wi-Fi e conta Samsung são necessárias.

7. O filtro não pode ser reutilizado se estiver úmido.

8.Disponível em dispositivos Android e iOS. Uma conexão Wi-Fi e conta Samsung são necessárias.

9. Até 99.99% de micropoeira: Com base em testes internos utilizando o modo Max em concordância com o padrão IEC62885-2 Cl. 5.11. Resultados podem variar dependendo as condições reais do ambiente.

10. Intelligent Power Control: O Intelligent Power Control só está disponível no modo Smart.

11. SmartThings Pet Service: Disponível em dispositivos Android e iOS. Uma conexão Wi-Fi e conta Samsung são necessárias. A capacidade de identificar seu animal de estimação pode variar dependendo do tipo de pet e ambiente. Aparelhos Smart: Cada aparelho ou eletrodoméstico precisa ser configurado para ser otimizado para animais de estimação pelo app SmartThings.

12. SmartThings: Disponível em dispositivos Android e iOS. Uma conexão Wi-Fi e conta Samsung são necessárias.

13. Reconhecimento de voz: A disponibilidade do serviço pode variar por região. Comandos da Bixby: os comandos incluem Agendamento, Deslocamento, Carregar a bateria, Mudar o modo de limpeza, Checar o status do aspirador e Encontrar sua localização. Samsung Bixby: apenas reconhece certos sotaques e dialetos de Inglês (UK), Inglês (US), Francês (França), Alemão (Alemanha), Italiano (Itália), Coreano (Coreia do Sul), Mandarim Chinês (China), Espanhol (Espanha) e Português (Brasil). Outros idiomas a serem suportados. Bixby está disponível em smartphones Samsung selecionados. Jet Bot AI+ precisa ser registrado com SmartThings. Amazon Alexa: Amazon, Alexa e todos os logos relacionados são marcas registradas da amazon.com, Inc. ou afiliadas. Assistente Google: Google e marcas e logos relacionados são marcas registradas do Google LLC.

14.*Garantia de 10 anos para peças aplicável apenas a todos os motores inversores digitais vendidos a partir de janeiro de 2023. Custos de mão de obra excluídos. Veja os termos completos online. **A garantia de 2 anos é limitada apenas à bateria. Aplica-se a todos os modelos Jet Bot AI+ vendidos a partir de janeiro de 2023. Desgaste normal ao longo do tempo excluído. Veja os termos completos online.