VR8000T Aspiradora robot Jet Bot+ con sensor LiDAR y estación de limpieza
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Destacados
Características
Limpia tu hogar a fondo e higiénicamente
Destacados
Limpieza potente sin esfuerzo
Limpieza potente
Limpia tu hogar de forma mucho más eficaz con tecnologías avanzadas que permiten una limpieza potente. El motor inversor digital maximiza la potencia de succión. Un cepillo de alta eficiencia también limpia cualquier tipo de piso, incluidas alfombras y madera dura, con menos enredos.
Control automático de potencia de succión
Control de poder inteligenteLimpia los pisos rígidos y las alfombras a fondo. El control de energía inteligente de Jet Bot identifica el tipo de superficie y la cantidad de polvo. Luego, ajusta automáticamente la potencia de succión para limpiarlo a fondo. Por lo tanto, aumenta la potencia de succión para limpiar más profundamente las alfombras con la tecnología de control de potencia.
Limpieza eficaz en cualquier tipo de suelo
Cepillo de alta eficiencia
Limpia alfombras y suelos de forma más eficaz y con menos enredos. El cepillo de alta eficiencia del robot aspirador tiene fibras finas hechas de tejidos suaves, incluida la plata antiestática. Los extractores de alta eficiencia también trituran los pelos para evitar que se enreden alrededor del cepillo.
Contenedor de basura lavable y fácil de vaciar
Contenedor de basura lavable
Mantén tu contenedor de basura más limpio y vacía tu aspiradora con facilidad. El contenedor de 0,3L es completamente lavable, por lo que se puede mantener limpio e higiénico.
Fácil control remoto con un teléfono inteligente
Control de Wi-Fi mejorado
Controla y monitorea tu Jet Bot en cualquier momento y en cualquier lugar con su control Wi-Fi mejorado. Con la aplicación SmartThings*, puedes programarlo de forma remota para limpiar habitaciones seleccionadas o establecer zonas virtuales prohibidas. Además, puedes monitorear el estado de limpieza para ver dónde está limpiando en tiempo real usando Jet Live.
Elige de forma selectiva qué habitaciones limpiar
Select & Go
Maximiza la eficiencia y ahorra tiempo eligiendo áreas específicas para limpiar con Select & Go. Jet Bot reconoce las habitaciones y puede limpiarlas de forma selectiva, habitación por habitación, lo que garantiza que tu hogar se limpie de forma rápida y eficiente.
Establecer áreas restringidas para evitar el acceso
Zona restringida
Evita muebles valiosos, ciertas habitaciones o cualquier otra área que elijas. Con la aplicación SmartThings* puedes crear "zonas prohibidas" o muros virtuales seleccionando ubicaciones en un mapa de tu hogar. Evita que la aspiradora robot entre en las áreas sin tener que colocar barreras físicas.
* Disponible en dispositivos Android e iOS. Se requiere una conexión Wi-Fi y una cuenta Samsung.
* Disponible en dispositivos Android e iOS. Se requiere una conexión Wi-Fi y una cuenta Samsung.
Seguimiento en tiempo real del progreso de la limpieza
Live Cleaning Report
Verifica el progreso y el estado de Jet Bot en tiempo real usando una aplicación SmartThings*. Con Live Cleaning Report, puedes ver rápidamente su movimiento en un mapa de tu hogar desde donde te encuentres. Puedes ver dónde se ha limpiado, pausarlo o indicarle que se detenga. Y también puedes ver el historial de limpieza.
* Disponible en dispositivos Android e iOS. Se requiere una conexión Wi-Fi y una cuenta Samsung.
* Disponible en dispositivos Android e iOS. Se requiere una conexión Wi-Fi y una cuenta Samsung.
Simplemente habla y Jet Bot actuará
Reconocimiento de voz*¡Limpia tu casa con solo tu voz! Puedes iniciar y detener la limpieza, localizar el robot, programar su próxima sesión de limpieza y más** usando Samsung Bixby***, Amazon Alexa **** o Google Assistant *****. Siempre que el Jet Bot esté conectado al wi-fi, puedes decirle al robot lo que quieres que haga.
* La disponibilidad del servicio puede variar según la región.** Los comandos de Bixby incluyen programación, movimiento, carga, cambio de modo de limpieza, verificación del estado del robot y búsqueda de la ubicación del robot.
*** Bixby solo reconoce ciertos acentos y dialectos de inglés (Reino Unido), inglés (EE. UU.), Francés (Francia), alemán (Alemania), italiano (Italia), coreano (Corea del Sur), chino mandarín (China), español ( España) y portugués (Brasil). Se admitirán otros idiomas. Bixby está disponible en ciertos teléfonos inteligentes Samsung. Jet Bot necesita estar registrado con SmartThings.
**** Amazon, Alexa y todos los logotipos relacionados son marcas comerciales de amazon.com, Inc. o sus afiliados.
***** Google y las marcas y logotipos relacionados son marcas comerciales de Google LLC.
¿Qué hay en la caja?
Especificaciones
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Máximo consumo de energía
60 W
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Capacidad de polvo
0.3 L
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Dimensiones (AnxAlxP)
350x99.8x350 mm
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Dimensiones netas (A x Al x P)
350x544x480 mm
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Peso
3.4 kg
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Peso Neto
8.4 kg
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Color principal
Blanco
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Color de punto
Blanco
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Motor inversor digital
Sí
-
Tipo de CPU
Quad-Core R18
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Sensor LiDAR
Sí
-
Anti-Cliff
Sí
-
Máximo consumo de energía
60 W
-
Tiempo máximo de funcionamiento
90 min
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Nivel de ruido
76 dBA
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Tipo de Display
LED
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Tipo de batería
Iones de litio
-
Voltaje
21.9 V
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Tiempo de carga
240 min
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Estación de carga
Clean Station
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Pre-Motor
Sí
-
Cepillo principal 1
Cepillo de alta eficiencia
-
Side
1 EA
-
Tipo
Sin bolsa
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Capacidad de polvo
0.3 L
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Cinta magnética
1 EA
-
Cepillo lateral adicional
1 EA
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Filtro adicional
Filtro previo al motor 1 cada uno
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Consumption Power
1000 W
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Dust Bag
2 EA
-
Voltage, Hz
120V~, 60Hz
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Dust Bag Capacity
2.5 L
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Dimensión (anch. x alt. x prof.)
272x544x416 mm
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Peso
5.0 kg
-
Filtration Rate
99.999 %
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Soporte SmartThings App
Sí
-
Soporte Bixby, Alexa, Asistente de Google
Sí
-
Reporte Live Cleaning
Sí
-
Select & Go
Sí
-
Zona No go
Sí
-
Voz guía
Sí
-
Programación diaria
Sí
-
Wi-fi Control
Sí
-
Control de potencia inteligente
Sí
-
Contenedor de basura lavable
Sí
-
Auto-Docking
Sí
-
Control remoto
No
-
Dimensiones (AnxAlxP)
350x99.8x350 mm
-
Dimensiones netas (A x Al x P)
350x544x480 mm
-
Dimensiones brutas (A x Al x P)
429x401x575 mm
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Peso
3.4 kg
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Peso Neto
8.4 kg
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Peso en bruto
11.4 kg
Reseñas
VR8000T Aspiradora robot Jet Bot+ con sensor LiDAR y estación de limpieza
- Los clientes elogian la precisión del mapeo LiDAR y la capacidad de evitar obstáculos en espacios complejos
- Muchos destacan la potencia de succión, especialmente en pisos duros, y la efectividad con pelo de mascotas
- La mayoría aprecia la estación de vaciado automático que elimina el vaciado manual frecuente
- Varios mencionan que los modos de succión ajustables mantienen bajo nivel de ruido incluso en máxima potencia
- Algunos reportan problemas ocasionales con sensores o dificultades para retornar a la estación de carga
Reseñas con imágenes y videos
Filtros
El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.
Filtros
818 Reseñas
2022-06-17
Phoenix, AZ
2024-05-08
Seattle, WA
Samsung Care
Hi there, We truly understand how you feel regarding your vacuum. We are here to assist you in any way possible. Please see page 45 of the user manual for the steps to do when the vacuum is not cleaning the whole area. https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147127058), and it will help our team pull up your information. ^Rodel
2022-03-25
Wrexham, North Wales
Samsung Support
The incredible Samsung Jet Bot™ robot vacuum is a wonder of technology, and we are delighted to see that you are having such a brilliant experience with it! Setting up the Jet Bot is super easy, once it is fully charged from the docking station and it is paired with your Smart Things app, it will be ready to keep your house thoroughly and hygienically clean with minimal effort and maximum results! The high-efficiency brush combined with the automatic suction power control identifies the type of surface and amount of dust or hair. Then it automatically adjusts the suction power to clean it thoroughly. So, it increases the suction power to clean deeper into carpets with power control technology. Pet hair, dust, dirt, the Jet Pro will clean them all automatically, silently and efficiently leaving only a sparkling clean surface! You are now ready to welcome the future of cleaning in your home where everyone can enjoy how smart and efficient this cleaning machine is, including your cat! ^CL at Samsung Support
2024-09-05
ranchocucamonga CA
2022-12-15
United States
Samsung Care
Hi Ytown, We all know that a working vacuum helps us clean our house well. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check. You'll need to check if the components are connected correctly and that the sensors are clear of dust. The below link is the user manual for your model. Turn page 12 (Before use - Warning - bullet #2), page 13 (In use - Caution bullet #3), page 14 (Safety Information bullet #7), page 16 (Installation Note bullet #1 and Using Notes), and page 17 (Caution bullet #4): https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf For reference, I shared these links: I shared this link about "Jetbot Mop is not cleaning properly": https://www.samsung.com/us/support/troubleshooting/TSG01207761/ Control your Samsung Jetbot Mop with the remote: https://www.samsung.com/us/support/answer/ANS00086922/ Clean with your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086882/ Properly clean and maintain your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086883/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1145271834), which will help our team pull up your information. Have a great day. Melardo
2021-11-01
Winter haven
2022-04-18
2022-03-29
Bridgend
2021-12-09
BRENTWOOD
2022-02-09
Garden Grove
2021-12-09
samsungcare
I'm terribly sorry for your experience. I know performance is important and we appreciate your feedback. To help with this concern; When there’s too much dust in the Dustbin, suction power may get weakened. Turn off the power switch and empty the Dustbin. I hope this helps. ^Pat
2021-11-01
Collegeville PA
samsungcare
We are trying to modernize all of our products and services. Thank you for sharing your feedback! ^Pat
2021-07-12
upper marlboro
2021-07-14
Chardon
2022-03-18
Rapid city
2021-08-03
Samsung Care
I'm happy to hear how much you are enjoying the features. ^Pat
2022-01-21
SAN DIEGO
2022-05-24
Derbyshire
2021-08-20
nashville
Samsung Care
Thank you for sharing your review with us. ^Pat
2022-02-11
Flushing
2021-12-31
Tulsa
2021-12-31
Los Angeles
2021-10-01
Houston
Samsung Care
We're glad the vacuum is helping so much! ^Pat
2021-08-05
Maplewood
Samsung Care
This review will help us grow for our customers. We appreciate you bringing this to our attention. ^Pat
2021-10-07
Long pond
Samsung Care
We appreciate your recommendation and for providing us with this review. ^Pat
2021-11-03
Semmes
samsungcare
Thank you for choosing Samsung, we’re so thankful for outstanding customers like you. Pat
2021-12-09
Las Vegas
2021-08-03
Chicago
Samsung Care
We are thinking of new and inventive ways to make our products user-friendly. ^Pat
2022-01-15
Greenwood, IN
2022-02-04
West Valley City
2022-03-27
Colchester
2021-12-31
Garden Grove
2022-03-18
Peoria
2022-02-02
2021-07-19
SAN FRANCISCO
2021-08-05
Bluffs
Samsung Care
That's fantastic! It is nice to see how much the Jet Bot AI vacuum has helped. Thank you for sharing this with us. ^Pat
2021-07-14
Blum
2021-07-14
Lynchburg
2021-07-19
ALHAMBRA
2022-01-13
Jonesboro
2021-10-22
Collegeville
Samsung Care
Thank you for the detailed review. Your feedback is important to us to better our JetBot vacuum. ^Pat
2021-07-12
Oxnard
2022-02-11
Rapid City
2021-08-03
Bolingbrook
Samsung Care
Thank you for providing this detailed review of our vacuum. We appreciate you being a Samsung customer. ^Pat
2022-01-07
Katy
2021-08-03
Bolingbrook
Samsung Care
Happy to hear the Pros and Cons of the device. We will continue to Improve our vacuums. ^Pat
2023-10-22
Ashburn, VA
SEA Care
Hi there, We know how big help a robot vacuum is in cleaning our home. Let us give you useful information to help you with the vacuum. Please see the items below from the user's manual: 1. CAUTION on page 8 6th bullet 2. Cleaning and maintenance on page 11 bullets 5-7 3. Cleaning the Sensor Window on page 29 4. Corrective measures before reporting a problem on pages 42-43, sections 8 and 12 of the voice guide. Manual: https://downloadcenter.samsung.com/content/UM/202308/20230803184211074/DJ68-00858B-03_VR8500_EN_230713.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146445429 to help our team pull up your information. Have a great day. ^Aloe
2022-03-18
Katy
2021-07-12
Hickory
2023-06-24
Seattle, WA
Samsung Customer Care
Hello there. We are here to help you maximize your vacuum. We recommend that if the cleaning area is a wooden floor, installing the Clean Station along the grain of wooden floors is best. And if the Jet Bot cannot vacuum clumps of dirt, some may remain on the floor after cleaning. - Please use another cleaning tool to clean them regularly. Please check this link to your user manual for details. Turn to page 16 (installation note bullet #1 and #4) https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf I have also included this link on what to do if the vacuum does not collect dirt. The vacuum is not cleaning dirt https://www.samsung.com/us/support/troubleshooting/TSG01003061/#powerbot-will-not-collect-any-dirt Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145954544) to help our team pull up your information. Have a great day ^Camille
2022-03-18
OFallon
2022-02-04
2021-07-12
Ballwin
2022-02-25
Katy
2025-10-13
Raleigh, nc
SEA Care
JayZack, sharing your experience using the Jetbot matters. Allow us to help. Here is a guide to help you if your JetBot is not charging. Jet Bot will not charge https://www.samsung.com/us/support/troubleshoot/TSG10002358/ Please refer to your user manual for more details if the JetBot is not cleaning the assigned area. Turn to page 45, "The map which the Jet Bot has created is different from the saved map and the map is also drawn askew." User Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151013064) to help our team pull up your information. Have a great day. ^Camille
2022-01-31
Phoenix
2023-03-10
Placitas, NM
Samsung Care
Good day, Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check using the link below. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 21 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145566807) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa
2025-01-09
VA
Samsung Care
Greetings, We appreciate you sharing your sentiments about the experience you had with your Samsung vacuum. Let us assist you. We want to speak with you more about this experience and determine what steps can be taken to help with your Samsung vacuum. Please feel free to contact us via the options below, as we look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148116369, which will help our team pull up your information. ^Rainly
2023-03-06
WI
Samsung Care
Good day, noseyk. We want your vacuum to provide the best cleaning experience possible. If your Jetbot Mop is not cleaning normally or thoroughly, you'll need to check if the components are connected correctly and that the sensors are clear of dust. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 20 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145559895) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa
2022-06-28
California
Samsung Care
Hi Eric, We appreciate your review of your overall experience with the performance of your Samsung vacuum, and we'll be glad to look into this for you. To better assist you on this matter and to collect more details of what happened, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144972556) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-
2023-03-26
london
Samsung Support
We are thrilled to see that Jerry the Samsung Jet Bot™+ Robot Vacuum Cleaner has surprised you with its incredible smartness and superb cleaning performance, Deng! Thanks to this lovely wonder of technology, your home will always be thoroughly and hygienically clean with minimal effort and maximum results! ^CL at Samsung Support
2021-11-03
Starkville
samsungcare
This means a lot to us. We're happy to see our products meeting our customers expectations. ^Pat
2022-05-14
Sanford
Samsung Care
Hi Sundeep, Thank you for bringing this to our attention. I see you have some concerns with the Jet Bot+ Robot Vacuum with Clean Station. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Your robot vacuum uses certain settings and algorithms to navigate and clean your home. However, lighting, obstacles, home decor, and home construction can affect its pattern and where it cleans. Here are some common questions and answers if you have questions about how the POWERbot's navigation or cleaning patterns work. POWERbot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS00088082/ In case of repairs are needed, please take note of your warranty coverage. https://www.samsung.com/us/support/service/warranty/VR30T85513W/AA One (1) year parts and labor Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144723340 Have a great day. ^Charles
2024-10-19
Houston TX
2022-01-04
Cupertino, CA
2021-09-03
Staten Island
Samsung Care
Happy Wife, happy life! Thank you for sharing your review with us. ^Pat
2022-05-20
Colorado, Fountain
2024-02-12
Oklahoma
SEA CARE
Hi There, We understand that this experience is different from what you anticipated. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! ^Chrystel
2024-09-05
Chicago, IL
SEA Care
We care about your vacuum's betterment, Leo Pallos. We are here to help you. Please refer to pages 17-19 of the vacuum's manual if the recharging does not work. Please see "Charging the Jet Bot, the Clean Station's installation status, and charge the Jet Bot manually for the following conditions" and page 38 under "Installation (See note third bullet) and Charging (second bullet): https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147506282, to help our team pull up your information when you message us. Have a great day. -John
2021-08-05
Bluffs
Samsung Care
Thank you for being a Samsung customer. ^Pat
2021-08-20
Myrtle Beach
Samsung Care
Glad you had no problem setting up the vacuum! Thank you for being a Samsung customer. ^Pat
2024-02-05
Seattle, WA
SEA CARE
Hi there, We appreciate you sharing your experience with the unit. Let's get you the help you need. We would love to speak to you directly to gather further information about your vacuum so we can assist you better. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146821534, to help our team pull up your information. Have a great day! ^Chrystel
2023-05-18
Samsung Customer Care
Hello there, We would love to discuss your vacuum to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, Please provide us with this reference number (1145807584) to help our team gather your information. Have a great day. -John
2022-01-04
San Jose, CA
2023-01-25
South Carolina
2021-07-19
FULSHEAR
2021-08-13
Hartland
Samsung Care
That's awesome. Happy to hear our device is keeping your floor clean. ^Pat
2021-08-03
Lynchburg
Samsung Care
We hear you and appreciate you sharing your feedback with us. Thank you for giving Samsung a chance. ^Pat
2021-12-31
Amherst
2022-02-04
Flushing
2021-11-03
Perkiomen, PA
samsungcare
I understand there are a few issues with the device. Thank you for sharing your feedback. You bring up some important points about the device shutting the door. We will forward this information to our product specialists. ^Pat
2022-01-03
MA
2021-07-12
Irvington
2022-01-03
BRONX
2021-08-03
Oxnard
Samsung Care
Every day we are advancing our technology. We will continue to improve our products and reviews like this; Helps. ^Pat
2022-04-11
King, NC
2023-06-17
virginia
Samsung Customer Care
Hello there. Let's make your cleaning experience a breeze! Please see this link to your user manual for cleaning your cliff sensor. Turn to page 9, "C-3 Cleaning the Sensor Window." Manual. https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf Should you need more assistance with your cliff sensor error, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145921151) to help our team pull up your information. Have a great day ^Camille
2022-04-28
East Midlands
2022-06-16
Glasgow, KY
2022-02-14
Samsung Care
Dear Valued Samsung Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs. Reference number: 1144609480 -Trisha-
2022-01-07
Sunrise
2025-02-01
VA
SEA Care
Hi there, We know the importance of having a reliable appliance. All we want is to assist you. We have provided a link below that explains why the Jet Bot may not complete the area it needs to clean. Please scroll down to the section "Why does the vacuum clean the same area repeatedly or leave an area unfinished?" Jet Bot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS10002355/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148318568) to help our team pull up your information when you message us. Thank you. -Kimberly
2023-03-10
Samsung Care
Good day, Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check using the link below. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 21 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145566845) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa
2022-01-14
Pine Hill, NJ
2021-08-30
Samsung Care
I'm glad to hear our device is making a difference for our customers. ^Pat
2021-11-27
2021-11-11
Sacramento, CA
2021-08-20
San Francisco
Samsung Care
We appreciate your honest review. ^Pat
2021-08-19
Samsung Care
The opinions of our customers help us to provide better experiences and grow as a company. ^Pat
2023-01-04
Kansas City, MO
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