55" Neo QLED QN73H 4K Samsung Vision AI Smart TV (2026)

Samsung

Great to hear that the 43" QN70H 4K Samsung Vision AI Smart TV has proved to be an excellent upgrade from your previous reliable model, Mike! Enjoy the latest features and technology for a truly premium experience when watching your favourite shows! ^CL at Samsung Support

Samsung Ambassador

Hi iCodeC, We appreciate your feedback on the Samsung QN70H TV’s picture quality when viewed off angle. This model features a Wide Viewing Angle, designed to deliver rich color and a full, detailed picture - no matter where you’re sitting. Starting with our S85F OLED and QN900F Neo QLED 8K Series and up, Samsung TVs also include Ultra Viewing Angle technology. This enhances off-angle performance even further, helping maintain brightness, contrast, and clarity when watching from the side. If you're still noticing reduced image quality at off-angles, room setup or lighting may be playing a role. A professional installer may be able to help optimize positioning for the best experience. If you have any questions or need assistance, Samsung Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun). You can also LiveChat with an agent through the ‘Support’ link on our website. ~ Samsung Ambassador

Samsung

Congratulations on your new 43" Neo QLED QN70H TV, Mentmore! We're delighted to hear that you're enjoying the fantastic picture quality, excellent brightness, and smooth motion of your new TV. It's also great to know that Samsung Vision AI is making a real difference to your viewing experience, and that you found the setup process straightforward. With our Neo QLED technology delivering stunning detail and contrast, alongside the solid build quality you've highlighted, it's fantastic to hear you're finding it such a strong choice for the price. Thank you for taking the time to share your review, and keep enjoying! ^EW at Samsung Support

Samsung

Thank you for taking the time to share such a positive review of your new 43" QN70H 4K Samsung Vision AI Smart TV, Goldeng. We’re glad to know that you’re pleased with its smart and responsive interface, and that you’re impressed by its stunning, bright 4K display with NQ HDR. It’s also fantastic to hear that you like the slim design and how well it fits into your home. The AI features add another great dimension to this model, enhancing its smart capabilities even further. You can find more information about its AI technology here: https://www.samsung.com/uk/tvs/qled-tv/qn70h-43-inch-neo-qled-4k-mini-led-smart-tv-qe43qn70hauxxu/ Your feedback about the availability of BBC iPlayer is also important to us. We’re pleased to confirm that the BBC has provided technical approval for its services, including BBC iPlayer and BBC Sounds. These are now going through the implementation process and will be released as soon as possible. We’re confident that your new TV will continue to provide a premium viewing experience for many years to come, with even more to look forward to as the BBC services become available. ^CL at Samsung Support

Samsung Ambassador

Hi LadyKoz, We appreciate you sharing your experience with the QN70H TV. While we're thankful for you choosing Samsung, we're sorry to hear that you have run into trouble with your new TV. We strive to provide the best experience possible, so we'd like to work with you to address what you've shared. With the interface, we understand the frustration of learning a new layout, especially when it differs from past experiences. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model (QN70H) to view or download the available guides. Also, the e-Manual and Remote Control Guide are conveniently built into your TV: Settings > Support > Tips and User Guides. If you'd like any further assistance, Samsung is here to help. You can contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website mentioned before. ~ Samsung Ambassador

Samsung Ambassador

Hey, We appreciate your input on the picture and sound quality of your Samsung QN70H TV. If the image or sound isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now Then, select a Picture Mode that best fits your environment: Home > Home > top directional key > Settings > All Settings > Picture > Picture Mode 1. Standard – Default mode for general viewing 2. Dynamic – Brighter and clearer in well-lit rooms 3. Eco – Optimized for energy saving 4. Movie – Best for watching in dark environments 5. Filmmaker Mode – Preserves content exactly as intended by creators You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode With sound, if it isn't meeting your expectations after system updates, there are a few settings you can try adjusting: Go to: Settings > All Settings > Sound > Sound Mode • Standard: Balanced sound without emphasis on any one range • Optimized: Enhanced effects and spacious sound • Amplify: Boosts mid and high tones to make dialogue clearer You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences. If these adjustments don’t improve your experience, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website. ~ Samsung Ambassador

Samsung AU

Thank you for your feedback! We’re glad to hear you’re enjoying the clear picture and overall experience. We also appreciate you sharing your thoughts on the remote. We understand that getting used to a new remote can take some time, particularly when using it in lower lighting, and your feedback is valuable to us.

Samsung AU

Thanks for the fantastic feedback! We’re so glad to hear you’re enjoying the clear picture and finding everything easy to use. We hope you continue to enjoy your viewing experience!