Bluetooth feature doesn’t work after Windows Update, using sleep/hibernation mode or rebooting PC (Hong-Kong version)

Last Update Date : Jun 06. 2019

This problem occurs because of a system error while recognizing Bluetooth devices through USB interface.

Bluetooth doesn’t work, Windows Update, sleep mode, hibernation mode, rebooting PC, Hong Kong, Bluetooth, Windows 10, win 10, win10, system, Bluetooth USB

You can solve this problem as follows.

1 Click the [Start] button on the taskbar.
Bluetooth doesn’t work, Windows Update, sleep mode, hibernation mode, rebooting PC, Hong Kong, Bluetooth, Windows 10, win 10, win10, system, Bluetooth USB
2 Click the [Power] button.
Bluetooth doesn’t work, Windows Update, sleep mode, hibernation mode, rebooting PC, Hong Kong, Bluetooth, Windows 10, win 10, win10, system, Bluetooth USB
3 Hold down [Shift] on the keyboard while clicking “Shut down” to completely shut down, then restart the system.
Bluetooth doesn’t work, Windows Update, sleep mode, hibernation mode, rebooting PC, Hong Kong, Bluetooth, Windows 10, win 10, win10, system, Bluetooth USB

Features are subject to change without prior notification.
Images are for reference only
Windows is either registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other products and services mentioned may belong to their respective trademark owners.
Feature and experience may vary by device and region.
The above product description is only applicable to the Windows 10 on Samsung computers in year 2018.
The above product description was updated in December 2018 and for reference only. 

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