How do I know if my Samsung smartphone or tablet is connected to the internet?

Last Update Date : Apr 23. 2018

1 

 

A data connection comes at a cost. The contract you have with your network operator may allow a certain amount of megabytes of online transfer (typically 250, 500, 1000), after which you have to pay for every megabyte transferred beyond your allowance.

 

If you have a Pay as you Go contract with your operator you will likely have to pay for every time you use the data connection.

 

The below icon shows that your smartphone or tablet is connected to the internet via mobile network.

1 
 

The below icon shows that your smartphone or tablet is connected to the internet via WiFi. This means that your device is wirelessly connected to the internet through another device, such as a router.

2 

 

 

For details of connecting to the internet via Mobile Networks or WiFi, please check: here

Not finding what you're looking for? We're here to help.

Online

Live Chat Support

Live Chat support with a Samsung product expert.
Office Hours: Mon - Sat | 9:00am – 6:00pm
Except for public holidays

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

On-Site Service Appointment

Find out how you can make service appointment.

Online Pre-booking Service

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available

Call

36984698Hong kong

Operation Hour:
Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

0800 333Macau

Operation Hour:
Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

21219088Samsung Pay

Operation Hour:
Monday-Sunday: 9am-10pm

* For Printer inquiry, please visit HP official web page .

Customer
Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us