How do I safely clean my Samsung computer screen?

 

Warning:

  • To avoid the risk of electric shock make sure your hands are dry before unplugging your monitor from, or plugging your monitor in, to an electrical outlet.
  • When you clean your monitor do not press down on the screen. Pressing down on the screen can scratch or otherwise damage your display.
  • Use only cleansers made specifically for cleaning monitors and monitor screens. Cleansers not made to clean monitors and monitor screens can scratch the display and strip off the finish.
  • Do not spray any kind of liquid directly on to the screen or case of your monitor.
  • Do not use paper towels or abrasive pads to clean your monitor. Using an abrasive pad or any wood-based paper product such as paper towels can scratch your screen.

To clean your screen safely follow these steps:

1. Disconnect the monitor's power cable from the power source.

2. Gently wipe the surface using a clean, dry micofibre cloth. Use as little pressure as possible. To remove tough marks, such as smudges, spray a small amount of non-abrasive cleanser on the microfibre cloth before wiping it over the screen.

3. Wait until your monitor is completely dry (if you used cleaning fluid on the cloth) before re-plugging it in and powering it back up.

 

Choice of cleaning cloth and solution

To clean your monitor we recommend using a double-sided microfibre cloth. Besides being extremely soft and non-abrasive these cloths are also non-electrostatic, which is ideal for cleaning monitor screens. Be sure to remove the tags from the cloth before using it on your screen.

Do not use cleaning fluids that contain any of the following agents:

  • Acetone
  • Ethyl Alcohol
  • Ethyl Acid
  • Ammonia
  • Methyl Chloride

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us | 9am-9pm, 7 days a week.

Facebook Messenger

We are here to help | 9am-9pm, 7 days a week.

Monday to Sunday | 8am to 10pm
SmartThings Monday to Friday | 9am to 5:30pm

Email

We'll respond within 24 hours of your request.

Track my repair

Check the status of your repair with Samsung

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Call

0818 717100General Support

Monday to Sunday | 8am to 10pm

B2B Support

Monday to Friday | 9am to 6pm

Calls to 0818 numbers are a National Call number.
These are subject to call charges which vary by network and are subject to change.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy

* For any printer related enquiries please visit the HP website.

Face-to-face support

Samsung Support Centres

Find out more about how you can get face to face help.

Contact Us