My Samsung tumble dryer is not drying my clothes
Follow these steps to find out what to do if your dryer is not drying your clothes properly. Alternatively, if your machine is showing an error or information code, find out what the codes on your washing machine mean.
It is important that you select the correct cycle for the load that you would like to dry. If your load contains several different types of fabric, some items may not dry properly. A cycle might easily dry a thin cotton shirt, but it may not dry a thick wool jumper, for example.
The heat used on a drying cycle such as Quick Dry is set to a temperature that can be used on all fabric types without causing damage.
Make sure the dryer is not overloaded and reposition large, bulky items to ensure even drying. If the load is too small, add more items and restart the cycle. If the load is too large, remove items and restart the cycle. Consider drying light and heavy items separately.
Some dryers have the option to set the dyer to run a "COOL AIR" cycle for freshening up or airing items of laundry that have not been worn for some time. This setting will not dry your laundry with heat.
Please note: Some models have a two-layered mesh filter which acts as a two-in-one filter so there's no need for a separate heat exchanger filter. If you aren't sure, check the user manual for your tumble dryer.
Some dryers have a Water Tank Indicator on the front panel that shows how much condensed water has been extracted from your clothes. Check to see if the water tank needs emptying before you start another load.
Check your circuit breaker and fuse box in your home. Consult an electrician if necessary.
If your dryer still doesn't heat properly please contact Samsung Support for further assistance.
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