My washing machine is noisy/vibrating. How can I make it quieter?

There are a number of reasons your washing machine may vibrate or is too noisy: 

 

Unlevel surface

 

An unlevel surface is one of the most common reasons for excess noise or vibration.

My washing machine is noisy/vibrating. How can I make it quieter?

Make sure your washing machine is on a levelled surface. If it isn’t, you will have to adjust the washing machine’s feet to level the appliance. 

 

Please note that Samsung washing machines use several types of levelling feet. 

 

To adjust the feet using Type A feet:

1 Level your washer by turning the adjustable feet in or out as shown.
My washing machine is noisy/vibrating. How can I make it quieter?
2 When your washing machine is levelled tighten the locking nut using a screw driver
My washing machine is noisy/vibrating. How can I make it quieter?

To adjust the feet using Type B feet:

1 Unfasten the locking nut by turning it to the left using a spanner.
My washing machine is noisy/vibrating. How can I make it quieter?
2 Level your washing machine by turning the adjustable feet in or out using your hand.
My washing machine is noisy/vibrating. How can I make it quieter?
3 Fasten the locking nut by turning it to the right using a spanner.
My washing machine is noisy/vibrating. How can I make it quieter?

Overloading the machine

 

The machine will make more noise if it is overloaded, or if the load is unbalanced. 

 

You can see a video on balancing your load click here to see what a small, medium, or large load looks like in a Samsung washing machine. 

 

Refer to your manual to determine the correct load for each cycle for your machine, and ensure that the total weight of a wet load does not exceed the maximum capacity for the machine.  

 

Other possible causes

 

Are the shipping bolts removed?

 

When installing the machine, the shipping bolts at the back of the unit should have been removed.

1 Loosen bolts with a wrench if they are too tight to be removed by hand
My washing machine is noisy/vibrating. How can I make it quieter?
2 Grip the shipping bolt with your hand and pull through the wide section of the hole. Repeat for each bolt.
My washing machine is noisy/vibrating. How can I make it quieter?
3 Fill the holes with the supplied bolt hole covers. (Make sure you keep the shipping bolts in the event you have to move the machine)
My washing machine is noisy/vibrating. How can I make it quieter?

Is your washing machine touching another object? 

 

Ensure that your machine has been installed on a hard, level surface with sufficient space around it that it does not touch the walls or another object.

 

Calibrating the machine

 

If none of the above are the problem, try recalibrating the machine. Calibration ensures that the machine detects weight correctly. 

 

Make sure the drum is empty and there is nothing on top of the machine before running the calibration. You can view steps on how to calibrate your particular model here.

Thank you for your feedback!

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