Why does ice form on the bottom of my Samsung freezer?
Clean the back of your appliance
Please note: do not remove the rear panel cover as electric shock may occur
How do I defrost my refrigerator?
1 Remove all items from your freezer and place them in a refrigerator or cool environment
2 Unplug your freezer
3 Lay out some towels underneath the freezer to catch any water and have some more handy to mop any water inside the freezer
4 Carefully, fill a clean spray bottle with boiling water
5 Spray the frost with the hot water to melt it
6 Mop up the water with a towel and make sure the freezer is completely dry
7 Plug your freezer back in and restock it
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