How do I use my watch and phone to locate each other?

If you have misplaced your Galaxy Watch or mobile phone, don't panic. It's now possible to track them by using the Find My Watch feature on your mobile device or the Find My Phone feature on your Galaxy Watch.

 

Please note:

  • that your Galaxy watch will need to be paired to your device before it can be tracked.
  • if your watch or mobile is not switched on, or if they have run out of battery, they will be unable to locate one another.

Find out more about how to use your Galaxy watch.

To find your Galaxy Watch using your mobile device, you will need to:

1 Open the Samsung Wearable app on your phone. You can find this in your Samsung folder if it was pre-installed.
2 Tap the Settings tab
3 Tap Find My Watch or Find My Gear
4 Tap Start. If you do not see this step, skip to step 5

Please note: that this option will only work if your Galaxy Watch is within the Bluetooth range. 

5 Tap Turn on Remote connection
6 You will be given two options. Get location - gives you the address of where the Galaxy Watch is currently located. Set Security - allows you to remotely set a lock, reset or put a reactivation lock on the Galaxy Watch

To find your mobile device using your Galaxy Watch, you will need to:

1 Press the home or power button on the Galaxy Watch
2 Swipe or rotate the bezel to Find My Phone, then select it
3 Once you have read the disclaimer, tap Agree. If you do not see this screen, skip to step 4
4 Tap Start to begin locating your mobile device. Your mobile device will start to ring, making it easier to locate
5 Once you have found your mobile device, swipe or tap the X icon on your device

You can also find your mobile device by using the ‘Find My Mobile’ site. Find out more about how to use Find My Mobile.

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

 

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app. 

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