What is Bixby and how do I use it?

PLEASE NOTE: Available Bixby functions and features can differ by region and by device.


Bixby is a virtual assistant that learns, evolves, and adapts to you, and comes with a number of useful functions and features.



  • Text - you can write a message to ask Bixby to do something, for example "remind me to feed the cat when I get home"
  • Bixby Home - Bixby's home page collects information personal to you - the weather, reminders of upcoming meetings, news articles and so on
  • Bixby Vision - when using Bixby with the camera, Bixby can tell you information about what it sees, for example it can tell you where to buy a sofa that is in the camera's view
  • Bixby Voice - you can speak to Bixby to ask it to do certain functions for you, for example "call Mum"

Bixby learns how you interact with it to give you a more individualised experience.


The Bixby Key

Located under the volume button, the Bixby Key can access Bixby Voice or Bixby Home at the touch of a button.  Pressing the Bixby key will open Bixby Home, whether you're on the Lock screen or in the middle of a game. To activate Bixby Voice, you will need to press and hold the Bixby Key.

Bixby Key

Enable or disable the Bixby KeyClick to Expand

PLEASE NOTE: the Bixby button is available on selected Samsung devices.


To enable or disable the Bixby Key, you will need to:

1 From the home screen, swipe left to open Bixby Home
Bixby button
2 Tap Menu (this may be displayed as three dots)
Bixby button
3 Tap Settings
Bixby button
4 Tap Bixby key
Tap BIxby Key
5 Here you can enable or disable the Bixby key.

To enable the Bixby key, tap Bixby Home or Press once to open Bixby

To disable the Bixby key, tap Don't open anything or Press twice to open Bixby.

Tap Bixby home or Press once to open Bixby

Bixby Home

If you haven't set up Bixby before, make sure you are connected to the internet and have signed into your Samsung Account. More information on how to set up or log into your Samsung Account, can be found here.

 

Setting up BixbyClick to Expand

Before setting up Bixby make sure you are connected to the internet and have signed into your Samsung account. To do this you will need to:

1 From the home screen, press the Bixby Key or swipe from the left
Bixby button
2 Tap NEXT
Tap Next
3 Select the language you'd like to use for Bixby Voice, then tap CONFIRM
Select language
4 Read all the Bixby Terms and Conditions. Tap I have read and agree to all, then tap NEXT (you may need to scroll down for this)
Read the Terms and Conditions, then tap next
5 From this screen, you will need to follow the on-screen instructions to set up Bixby.
Tap next
Enable or disable Bixby HomeClick to Expand

PLEASE NOTE: that this will not disable the Bixby Key. To disable the Bixby Key, please view Enable or Disable the Bixby Key


Bixby Home can be personalised to show your preferred apps, news and reminders. However, if you do not wish to use Bixby home or do not wish for it to show on your screens, you can remove it from your Home screens.

 

1 Press and hold any empty space on your home screen
Removing Bixby Home
2 Swipe to the left to see Bixby Home
Removing Bixby Home
3 Tap the switch at the top of the screen to turn the view of Bixby on or off
Removing Bixby home

Add, hide or pin cards to the Bixby Home pageClick to Expand

The Bixby Home page consists of sets of cards - each showing a different supported app or function on your device such as the calendar, weather or reminders.

 

From the Bixby homepage, tap the menu icon at the top of the card (three dots), then choose what you wish to do with it. 

 

Pin to top - Bixby will automatically show the most relevant cards. So for example, it will show you your To Do list first thing in the morning, and your alarm before you go to bed. If you have particular card or cards, you wish to always see first, you can select this option to pin them to the top of the screen. 

 

Hide for now and Don't show again - Bixby will automatically show the most relevant cards. 'Hide for now' will remove anything you don't wish to see right now. If you never wish to see that card, select 'Don't show again'.

Add, hide or pin cards to the Bixby Home page

Managing cards on the Bixby Home pageClick to Expand

You can manage which cards are shown on the Bixby Home page. To manage the cards you see, you will need to:

1 From the home screen, swipe left to open Bixby Home
Bixby button
2 Tap Menu (this may be displayed as three dots)
Bixby button
3 Tap Settings
Bixby button
4 Tap Cards
Tap Cards
5 Using the toggle, choose the apps you want to show as cards on Bixby Home
Using the toggle, choose the apps you want to show as cards on Bixby Home
Enable or disable the notifications for Bixby HomeClick to Expand

To enable or disable the notifications on your Bixby Home page, you will need to:

1 From the home screen, swipe left to open Bixby Home
Bixby button
2 Tap Menu (this may be displayed as three dots)
Bixby button
3 Tap Settings
Bixby button
4 Tap Notifications
Tap Notifications
5 Use the toggle to enable or disable the notifications.
Resetting BixbyClick to Expand

To reset Bixby Home, Bixby Service, Bixby Vision and Bixby Voice, you will need to:

1 From the home screen, choose Apps or swipe up to access your apps.
From the home screen, choose apps or swipe up to access your apps.
2 Tap Settings
Tap settings
3 Tap Apps
Tap Apps
4 Tap Bixby Home
Tap apps
5 Tap Storage
Tap storage
6 Tap Clear Data
Tap clear data
7 Tap Delete
Tap Delete
8 Tap the back button
Tap the back button
9 Tap the back button again and repeat steps 4 to 7 for Bixby Service, Bixby Vision and Bixby Voice
Tap the back button again

Bixby Vision

Bixby Vision is an image search feature. Simply point the camera at an object, image or location and Bixby Vision. You can use Bixby Vision to identify and shop for items, translate text or identify locations. 

 

Enabling Bixby VisionClick to Expand

To enable Bixby Vision, open the camera on your device, and tap Bixby Vision or the Bixby Vision icon.

Bixby Vision icon

If you are not signed into your Samsung account, you will be asked to sign in. The first time you use Bixby Vision you will be asked to read and agree to terms and conditions, and to allow the permissions necessary for Bixby.

Bixby Vision IconsClick to Expand

PLEASE NOTE: that icons will only be shown if applicable. For example, if there is no text in the picture, Bixby Vision will not show the Translate icon.


To use Bixby Vision, simply tap the Bixby icon or Bixby Vision then point your camera at the image or item you wish Bixby Vision to look at, then select the icon for the function you wish to use. 

screenshots Shopping. Bixby Vision can recognise products and search for information such as the product name and its price, so you can find and purchase products even when you don't know what it is called.


screenshots Nearby places. Bixby Vision can recognise landmarks and share information about it and what's near by.


screenshots Text Translation. Need to know what a sign or menu says? Tap the Translate icon to translate it.


screenshots Wine information. Bixby Vision can tell you a wine's vintage chart, food pairing and world ranking from the bottle's label.


screenshots Similar images. Search for images similar to the Bixby Vision is looking at.


screenshots QR codes. Quickly view the information from QR codes.

Enable or disable the Bixby Vision shortcutClick to Expand

To enable or disable the Bixby Vision shortcut on your device, you will need to:

1 From the home screen, choose the Bixby Vision app. It can also be found within your apps.
Tap Bixby Vision
2 Tap menu, this may appear as three dots
Tap menu
3 Tap Settings
Tap settings
4 Scroll down to Show Bixby Vision shortcut, use the toggle to enable or disable the app on your home screen
Use the toggle to enable or disable the Bixby Vision shortcut

Bixby Voice

With the Bixby Key, you will be able to conveniently access Bixby and navigate through services and apps with simple voice commands.

 

Enable or disable Bixby VoiceClick to Expand

Bixby Voice allows you to talk to Bixby and get a response back. To enable or disable Bixby Voice, you will need to:

1 From the home screen, swipe left to open Bixby Home
Bixby button
2 Tap Menu (this may be displayed as three dots)
Bixby button
3 Tap Settings
Bixby button
4 Tap Bixby Voice to enable or disable Bixby Voice
Bixby Voice
Changing the language on Bixby VoiceClick to Expand

You will need to enable Bixby Voice on your device before the language can be changed. To change the language, you will need to:

1 From the home screen, swipe left to open Bixby Home
Bixby button
2 Tap Menu (this may be displayed as three dots)
Bixby button
3 Tap Settings
Bixby button
4 Tap Language and speaking style
Tap Languages and speaking style
5 Tap Languages
Tap Languages
Activating Bixby VoiceClick to Expand

To activate Bixby Voice, you will need to:

1 Press and hold the Bixby Key on the side of your device, then ask your question.
Press and hold the Bixby key on the side of your device
2 To continue the conversation with Bixby Voice, press the Bixby Voice button
Activating Bixby voice
Enable or disable Wake wordsClick to Expand

Talking to Bixby has never been easier with the Bixby Wake-Up command. Without pressing any keys, simply say "Hi Bixby" to wake Bixby up. To do this, you will need to:

1 From the home screen, swipe left to open Bixby Home
Bixby button
2 Tap Menu (this may be displayed as three dots)
Bixby button
3 Tap Settings
Bixby button
4 Tap Voice wake-up
Tap Voice wake-up
5 Use the toggle to enable or disable Voice wake-up

If you have enabled the Voice wake-up feature, you will need to follow the on-screen instructions to complete the set up.

Use the toggle to enable or disable Voice wake-up
Quick CommandsClick to Expand

PLEASE NOTE: that the below images may differ depending on your device and operating system.


Quick Commands can simplify your Bixby conversations. It allows multiple commands to be put together or make a long command easier to say.

1 From the home screen, swipe left to open Bixby Home
Bixby button
2 Tap Menu (this may be displayed as three dots)
Bixby button
3 Tap My Bixby
Tap My Bixby
4 Tap Quick commands
Tap Quick commands
5 Tap ADD
Tap Add
6 Tap Add quick command
Tap Add quick command
7 Tap the Bixby button to record a quick command
Tap the Bixby button to record your quick command
8 Tap Save to save your command

PLEASE NOTE: that the below example is setting an alarm as a Quick command.


Tap Save
9 Tap Add Bixby Command
Tap Add Bixby Command
10 Tap Search all commands
Tap Search all commands
11 Using the search box, enter a Bixby command. You will need to tap the command when it appears to select it.
Using the search box, enter your Bixby command
12 If you are setting a command for a date or time, you will be prompted to change this. Once completed, tap Done
Amend the date or time, then tap Done
13 Tap Save
Tap Save

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.


This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.


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