What is Emergency Mode and how do I use it?

Emergency mode enables you to extend your device’s standby time when you are in an emergency situation and you want your device to conserve power for as long as possible.

 

When this mode is activated, the screen’s brightness will decrease and some of the device's functionality will be limited in order to conserve your battery's charge.The home screen will be changed to a black theme to reduce battery consumption.

 

You will be able to use the Phone app to make a call to a specified contact and also to make emergency calls. You can also turn on the flash, sound alarms and send your location information to others in a message.

 

Turn on Emergency ModeClick to Expand

Please note:  the images below may not match your device exactly. They may differ depending theme, operating system and model.  

1 Press and hold the Power button until you see the power menu options
power button
2 Tap Emergency Mode
emergency mode
3 If you are using Emergency Mode for the first time, you will need to accept the Terms and Conditions
Terms and Conditions
4 Tap Enable OR Turn On
Turn on
5 You will now see the Emergency Mode home screen, including an estimate of your battery standby time.
emergency mode
Turn off Emergency ModeClick to Expand

 To turn off Emergency Mode, tap the three dots on the top right corner of the screen, then select Disable Emergency Mode, then Disable 

Disable Emergency Mode

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us | 9am-9pm, 7 days a week

Facebook Messenger

We are here to help | 9am-9pm, 7 days a week

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week
SmartThings | 9am - 5:30pm, Mon - Fri

Email

We'll respond within 24 hours of your request.

Email Samsung Shop

For new and existing orders

Order Status & Tracking

Send us an email to get an update on your Samsung Shop order.

Track my repair

Check the status of your repair with Samsung

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Call

0818 717100General Support

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week

0818 302 016Samsung Shop

For new and existing orders | 9am - 5pm, 5 days a week

0124 75161B2B Support

For business support
8am - 6pm, Mon - Fri

Calls to 0818 numbers are a National Call number.
These are subject to call charges which vary by network and are subject to change.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy

* For any printer related enquiries please visit the HP website.

Face-to-face support

Samsung Support Centres

Find out more about how you can get face to face help.

Contact Us