Where can I find downloaded files on my Samsung Galaxy smartphone?

Please note: the location of your downloads may vary depending on the nature of the download and the app you use to download. Some downloads will not be available in your download folder if they were downloaded through certain apps.

 

For example: Netflix offers a download option so that its users can view content offline. However, anything downloaded through Netflix would need to be watched through the Netflix app and will not appear in your downloads folder as a viewable video.  

Finding My Files

You can find all the files on your smartphone in My Files.  By default, this will appear in the folder titled 'Samsung' on your apps screen. 

My Files
Samsung Folder

If you can't find it, type 'My Files' into the search finder at the top of the apps screen.   

Search

Locating a particular file in My Files

Please note: not all downloaded content will be available in My Files. Content that has been downloaded within a streaming app that allows listening or viewing offline will normally be available only within that app itself. This is most commonly due to copyright restrictions. 

The location of your files can depend on where you have set the default download location. For example, if you have set your photos to download to the SD card, it will appear under 'SD card' rather than 'Internal storage'.

 

The quickest way to find your latest download is to open My Files and check the 'Recent files' section. This will display your most recent downloads. 

Recent Files

Alternatively, if you know the name or part of the name of the file, you can search for it by tapping the search icon at the top right of the screen. This also allows you to filter the results by file type.  

Search MyFiles

 

You can also manually search for your files by folder or storage location.  Tap on one of the icons under 'Categories' to search those file types, or tap 'Internal storage' or 'SD card' to look in each storage location.

 

If you are looking for photos or other images, take a look at the DCIM folder in Internal storage or in the SD card. DCIM stands for Digital Camera Images and is the default directory structure for digital images.  

MyFiles

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error
report or ask us a question in the Samsung Members app.

 

This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app

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