Where can I find downloaded files on my Samsung Galaxy smartphone?

Depending on what you have downloaded, some files will automatically appear in specific apps, others will be found in your storage.


Pictures, photos and videos

Pictures that you have downloaded can be found in your gallery, sometimes under the album title of Download. This includes pictures downloaded or saved  from the internet, downloaded over S Beam or Bluetooth, or through a third party app such as Facebook or WhatsApp.


Music

Downloaded music can be found in your default music app. Again, this applies to music downloaded through the internet, the Play Store or iTunes, or shared with you over Bluetooth and so on.


Documents

Documents, such as PDF’s or Word documents, may be found in your office default apps – the office apps on your device depend on which device you have and your current software version.


All

All of your downloaded files can be found in your Download file in My files. On some devices, steps may vary.


Follow the below steps to view your Downloads folder:

1 From the home screen, choose Apps or swipe up to access your apps.
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2 Choose My files. Depending on your device, this may be in another folder on your apps screen.
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3 Choose Downloads. Depending on your device, you may need to choose Device storage before selecting this option.
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4 From here you will be able to access all of your downloaded files

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.


This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app

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