How do I run a picture test (self-diagnosis) on my TV?

Picture Test: Samsung 2014 TV

1 Turn the TV on.
2 Press MENU on your TV remote control.
3 Navigate to and select the Support section of the menu.
4 Navigate to and select the Self Diagnosis option and then press ENTER.
5 The Self Diagnosis menu will appear. Select Picture Test to continue.

You will receive a message explaining that the Picture test will appear on the TV for 5 seconds.
A test picture or sound will appear on the screen with the option to select Yes or No.

6 You will now be taken through a series of picture tests. Confirm Yes or No to confirm whether the problem is visible and to continue to the next test.

Depending on your response, you will be taken through a series of troubleshooting steps to help you resolve the problem.
If you still cannot resolve the problem, or the test indicates an underlying problem, you may need to have your TV serviced.
Click here to find the service centre closest to you. Please include the results of the picture test in your communication with the service centre.


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