Keep your mobile up-to-date, safe and quickly

You can update the latest version of Software anytime in network environment

  • Better device performance
    Better device performance
  • Enhancement of Security
    Enhancement of Security
  • Improvement of Battery performance
    Improvement of Battery performance
  • Stability of Operation
    Stability of Operation
Keep your mobile up-to-date, safe and quickly

How to Update Software in your device

You can check the latest version of software 
Settings > About Device > Software Updates

You can check the latest version of software  Settings > About Device > Software Updates

When you receive a new software release message, please pull down the notification bar and press the "Software Update" to start the upgrade operation.

When you receive a new software release message,  please pull down the notification bar  and press the "Software Update" to start the upgrade operation.

Self-resolution Guides for your device

You can get some useful tips for your mobile device

Useful Mobile Applications

Experience Samsung Mobile Applications
  • Smart Switch
    Smart Switch

    You can transfer Your address book, music, Pictures, schedule, SMS, and device settings easily to your New Galaxy.

  • Smart Tutor
    Smart Tutor

    Samsung Professional consultant can check your device and fix the issues through remote service

  • Samsung Cares
    Samsung Cares

    Samsung Cares brings you support on the go. Seamless navigation for online support and service tracking information for your product.

Samsung Extended Warranty service

Welcome to Samsung Mobile Care Service!

Samsung Mobile Care lets you extend your service and support coverage for your product. In addition to basic warranty period, it can be extended for up to three years.

Samsung Mobile Care lets you extend your service and support coverage for your product. In addition to basic warranty period, it can be extended for up to three years.
Support Coverage for your product

Extended Warranty extends beyond the basic warranty period for 1~3 years.

Terms & conditions

Terms & conditions 

Extended Warranty provides the same Terms & Conditions with an extension of the service period. 
During the extended warranty period Samsung will provide service to any defective Samsung product within the scope of basic warranty, free of charge.

You can protect your Mobile Care assures productivity by offering the following benefits.
  • Cost Effective

    You can protect your mobile assets and enhance productivity by incurring a small cost rather than replacing your mobile device.

    Cost Effective
  • Issue Management

    Enjoy peace of mind knowing that all issues will be managed accordingly and supported by Samsung until the problem is solved.

    Issue Management
  • Certified Repair

    All repair services follow Samsung Mobile's strict quality repair standards, using only Samsung-authorized parts.

    Certified Repair

Not finding what you're looking for? We're here to help.

Online

Track my repair

Check the progress of your repair

Chat with us

Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available 24 Hours a day / 7 Days a week

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1800 40 7267864 (1800 40 SAMSUNG)1800 5 7267864 (1800 5 SAMSUNG)

(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only 8AM - 10PM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only 8.30AM - 6.30PM / Mon ~ Sat

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only 8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us